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Vanguard Mobile App

Posted: Tue Jan 24, 2023 7:50 am
by Prudence
I need to deposit a check from my traditional IRA at Navy Federal Credit Union to my tIRA at Vanguard (IRA transfer). Has anyone done this using Vanguard's mobile app (transmit check image) and how did it go?

Re: Vanguard Mobile App

Posted: Tue Jan 24, 2023 9:14 am
by Faith20879
Prudence wrote: Tue Jan 24, 2023 7:50 am I need to deposit a check from my traditional IRA at Navy Federal Credit Union to my tIRA at Vanguard (IRA transfer). Has anyone done this using Vanguard's mobile app (transmit check image) and how did it go?
Between me and DH, we have used it 6 times in the last 3 years. Only had one glitch but turned out was our problem. After installing the updates, it went through smoothly. You want to make sure the ckeck is titled correctly. We also sent an email before each deposit to tell VG of our intent.

Our experience is limited to android.

Re: Vanguard Mobile App

Posted: Tue Jan 24, 2023 11:29 am
by Prudence
I have a samsung phone. I ran into a road block. I use 1password to login on my PC. I can't do it on my samsung because I need a ctrl key on the keypad.Also, this would be the first time I have tried to log into any app where I registered my account, user id and password on my PC.

Re: Vanguard Mobile App

Posted: Tue Jan 24, 2023 12:27 pm
by retiringwhen
I am not a 1password user (I use Bitwarden). can you install 1password in the device and have it serve up the password?

Re: Vanguard Mobile App

Posted: Tue Jan 24, 2023 2:18 pm
by Prudence
retiringwhen wrote: Tue Jan 24, 2023 12:27 pm I am not a 1password user (I use Bitwarden). can you install 1password in the device and have it serve up the password?
I tried this. I login to V through 1password on my phone but V tells me to copy the check into "Transact" icon on my phone yadda yadda. That does not exist, so it is a dead end. This feels like another user being screwed by Vanguards lousy website and customer interface. I give up and will drop this in the mail now and end the madness.

P.S. Cap One and Ally Bank, to name two, make it very easy to use their mobile apps to do transactions. It seems like V will never bother.