How to get a Signature Guarantee for TreasuryDirect authorization form
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How to get a Signature Guarantee for TreasuryDirect authorization form
This seems like a popular question but I did not see recent threads.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
You might try an online signature guarantee service.
E.g. https://www.verifymysignature.com/
I've never used them, but they claim to support TreasuryDirect account forms.
E.g. https://www.verifymysignature.com/
I've never used them, but they claim to support TreasuryDirect account forms.
"Far more money has been lost by investors preparing for corrections than has been lost in corrections themselves." ~~ Peter Lynch
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
You are mistaken about there not being recent threads.
You need to check with whatever bank, CU, or financial institutions you have a relationship with. You're unlikely to get a bank that you don't have a current relationship with to give you one. More and more it's getting harder to get a Medallion Signature Guarantee even from existing banks, people have had mixed results. The last one I got was from Chase bank. It's been reported that Treasury Direct will sometimes accept a notary stamp (despite the form saying it's not acceptable) as long as the notary is a bank employee.
TD says there are other options, like getting a judge or clerk of a U.S. court with the courts seal to stamp it. I have not heard of anyone trying that, I tried when I had difficulty getting a MSG stamp, but the courts in my area were closed at the time for COVID.
https://treasurydirect.gov/indiv/research/sigcert.htm
You need to check with whatever bank, CU, or financial institutions you have a relationship with. You're unlikely to get a bank that you don't have a current relationship with to give you one. More and more it's getting harder to get a Medallion Signature Guarantee even from existing banks, people have had mixed results. The last one I got was from Chase bank. It's been reported that Treasury Direct will sometimes accept a notary stamp (despite the form saying it's not acceptable) as long as the notary is a bank employee.
TD says there are other options, like getting a judge or clerk of a U.S. court with the courts seal to stamp it. I have not heard of anyone trying that, I tried when I had difficulty getting a MSG stamp, but the courts in my area were closed at the time for COVID.
https://treasurydirect.gov/indiv/research/sigcert.htm
"To achieve satisfactory investment results is easier than most people realize; to achieve superior results is harder than it looks." - Benjamin Graham
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Some Bank of America branches will do medallion signatures.
I’d verify with TD what they actually require. A medallion signature is overkill.
I’d verify with TD what they actually require. A medallion signature is overkill.
"I started with nothing and I still have most of it left."
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
On page 2 of that PDF it lists acceptable seals and stamps. Go to a bank or CU and ask for ANY one of those (you don't need a Medallion Guarantee). In my case, my local CU gave me a Paying Agent Stamp, which was very easy to do.
Acceptable seals and stamps:
The financial institution’s official seal or stamp, including:
Signature Guaranteed seal or stamp;
Endorsement Guaranteed seal or stamp;
Corporate seal or stamp (a corporate resolution isn’t required);
or Issuing or paying agent seal or stamp (including name, location, and four-digit identification number or nine-digit routing number).
The seal or stamp of Treasury-recognized Signature Guarantee Programs or other Treasury-approved Medallion Programs.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
They don't offer it at all branches, but when they do you have to have a prior relationship/account with them
Wells Fargo has a similar requirement of having an account with them for a period of time.https://www.bankofamerica.com/signature ... guarantee/
We provide medallion services free of charge for Bank of America or Merrill clients who have been with us for at least 6 months (if you're a Merrill or Private Bank client, please contact your Advisor for assistance).
I do agree that a MSG is "overkill", but that has seemed to be the most viable option. Unfortunately I haven't seen banks offering their corporate bank seal from a bank officer. Outside of an MSG, the other option that looks to have some promise are the reports that a notary is accepted (if it's a bank notary), but I imagine there might be some push-back on even that since the form explicitly says notary is not acceptable.
Last edited by JoMoney on Sat Apr 30, 2022 10:10 am, edited 1 time in total.
"To achieve satisfactory investment results is easier than most people realize; to achieve superior results is harder than it looks." - Benjamin Graham
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Go back to Wells Fargo (assuming that’s where the account you plan to link is), take the form you need authorized, also take the TD form for adding the Wells account, and tell Wells you need them to authenticate your signature.billyblaze wrote: ↑Sat Apr 30, 2022 9:53 am This seems like a popular question but I did not see recent threads.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
The form for adding/editing bank info is here:
TD Bank Change Request
Note: DON’T ASK FOR MEDALLION. Neither of these forms require Medallion, which many banks no longer offer. There are other acceptable stamps, including the stamp they would use to redeem a savings bond. Just tell them you need to be authenticated to use your Wells account with TD, let them see the acceptable methods and stand firm.
If Wells won’t authenticate you to add your Wells account to TD, time for new bank.
Acceptable seals and stamps:
- The financial institution’s official seal or stamp, including: Signature Guaranteed seal or stamp; Endorsement Guaranteed seal or stamp; Corporate seal or stamp (a corporate resolution isn’t required); or Issuing or paying agent seal or stamp (including name, location, and four-digit identification number or nine-digit routing number).
- The seal or stamp of Treasury-recognized Signature Guarantee Programs or other Treasury-approved Medallion Programs.
“Doing nothing is better than being busy doing nothing.” – Lao Tzu
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Apparently at least one acceptable guarantee is available online, and someone posted it above.
We've now used online notaries several times (no, not quite the same as what TD needs), and I was surprised how easy it was. They've got an assembly line of people "standing by to take your call" and it's pretty quick.
This must have been a mess at the very start, before the kinks got smoothed out.
RM
We've now used online notaries several times (no, not quite the same as what TD needs), and I was surprised how easy it was. They've got an assembly line of people "standing by to take your call" and it's pretty quick.
This must have been a mess at the very start, before the kinks got smoothed out.
RM
This signature is a placebo. You are in the control group.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Correct, you do not need a Medallion signature guarantee.RubyTuesday wrote: ↑Sat Apr 30, 2022 10:10 amGo back to Wells Fargo (assuming that’s where the account you plan to link is), take the form you need authorized, also take the TD form for adding the Wells account, and tell Wells you need them to authenticate your signature.billyblaze wrote: ↑Sat Apr 30, 2022 9:53 am This seems like a popular question but I did not see recent threads.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
The form for adding/editing bank info is here:
TD Bank Change Request
Note: DON’T ASK FOR MEDALLION. Neither of these forms require Medallion, which many banks no longer offer. There are other acceptable stamps, including the stamp they would use to redeem a savings bond. Just tell them you need to be authenticated to use your Wells account with TD, let them see the acceptable methods and stand firm.
If Wells won’t authenticate you to add your Wells account to TD, time for new bank.
Acceptable seals and stamps:
- The financial institution’s official seal or stamp, including: Signature Guaranteed seal or stamp; Endorsement Guaranteed seal or stamp; Corporate seal or stamp (a corporate resolution isn’t required); or Issuing or paying agent seal or stamp (including name, location, and four-digit identification number or nine-digit routing number).
- The seal or stamp of Treasury-recognized Signature Guarantee Programs or other Treasury-approved Medallion Programs.
You just need a signature guarantee from a financial institution. This is much simpler to get.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Chase Bank branches will do it but it depends on the branch. They will do a Medallion even though it’s not required. I don’t think they have a stamp for just a signature guarantee.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I have an account with PNC Bank and my local branch was able to provide it. I did need an appointment though as only the branch manager had the stamp.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I think it's much more difficult to get, because when I've asked, every bank employee has translated "signature guarantee" to "medallion signature guarantee." They are unaware of any other "signature guarantee" option their bank can offer.ModifiedDuration wrote: ↑Sat Apr 30, 2022 10:14 am Correct, you do not need a Medallion signature guarantee.
You just need a signature guarantee from a financial institution. This is much simpler to get.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
This looks awesome, though it does seem to be about $150...vineviz wrote: ↑Sat Apr 30, 2022 9:56 am You might try an online signature guarantee service.
E.g. https://www.verifymysignature.com/
I've never used them, but they claim to support TreasuryDirect account forms.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Chase will do it if you have a credit card. FYI, they have bank branches now in all 48 states.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Where to Get a Signature Guarantee for I Bonds at TreasuryDirect
January 9, 2022 by Harry Sit
https://thefinancebuff.com/treasurydire ... bonds.html
January 9, 2022 by Harry Sit
https://thefinancebuff.com/treasurydire ... bonds.html
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Another data point;
I walked in to a BoA branch ( have a check in with them for long time); the guy looked at the form and first started saying we do not do these forms but when I pointed the various stamps option, he said in fact we do can do it. He was busy with someone for a while but later he went inside to find a this particular stamp. He tried to sell some Merrill investment but I was ok listening.
I have mailed the form and waiting on an email from TD now. Hopefully it will work out ok.
I walked in to a BoA branch ( have a check in with them for long time); the guy looked at the form and first started saying we do not do these forms but when I pointed the various stamps option, he said in fact we do can do it. He was busy with someone for a while but later he went inside to find a this particular stamp. He tried to sell some Merrill investment but I was ok listening.
I have mailed the form and waiting on an email from TD now. Hopefully it will work out ok.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I've had success asking for "a savings bond stamp for a savings bond form". That should help steer them away from thinking of the Medallion stamp and toward the correct one (savings bond paying agent stamp) if they have it.tibbitts wrote: ↑Sat Apr 30, 2022 11:39 amI think it's much more difficult to get, because when I've asked, every bank employee has translated "signature guarantee" to "medallion signature guarantee." They are unaware of any other "signature guarantee" option their bank can offer.ModifiedDuration wrote: ↑Sat Apr 30, 2022 10:14 am Correct, you do not need a Medallion signature guarantee.
You just need a signature guarantee from a financial institution. This is much simpler to get.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Thanks, that's helpful. I'll try that if I need another signature guarantee for TD.BrokerageZelda wrote: ↑Sat Apr 30, 2022 2:13 pmI've had success asking for "a savings bond stamp for a savings bond form". That should help steer them away from thinking of the Medallion stamp and toward the correct one (savings bond paying agent stamp) if they have it.tibbitts wrote: ↑Sat Apr 30, 2022 11:39 amI think it's much more difficult to get, because when I've asked, every bank employee has translated "signature guarantee" to "medallion signature guarantee." They are unaware of any other "signature guarantee" option their bank can offer.ModifiedDuration wrote: ↑Sat Apr 30, 2022 10:14 am Correct, you do not need a Medallion signature guarantee.
You just need a signature guarantee from a financial institution. This is much simpler to get.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I don't understand. I was able to open a treasury direct account and buy I bonds without any signature guarantee this January. Why was your account locked?
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Many customers have reported that TD hasn't been able to identify them using the information provided upon opening an account, or have had an existing account locked for unspecified reasons (possibly due to accessing the account in a slightly different manner than they have before.) But TD also requires signature guarantees to make some account changes including adding a new bank account after the initial creation of a TD account.Carol88888 wrote: ↑Sun May 01, 2022 12:13 am I don't understand. I was able to open a treasury direct account and buy I bonds without any signature guarantee this January. Why was your account locked?
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
No need for a Medallion Signature Guarantee. I walked into a BoA branch 2 weeks ago and they signed and stamped as an authorized person. Treasury Direct accepted it.
billyblaze wrote: ↑Sat Apr 30, 2022 9:53 am This seems like a popular question but I did not see recent threads.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I got through to TD on the phone today (2 hour wait). The rep claimed that TD made a policy change and will now accept a notarized signature as long as the notary is from a bank or credit union employee. Anyone else hear this and/or submit a notarized form to TD to change bank account info? I’m slightly skeptical but will give it a shot.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Yeah, my wife's account was locked when we set up her account as well. Wells Fargo pretty much a waste of time trying to get a signature. Most of the staff did not even know what I was asking for. We went to the local credit and got it done. Sent form via priority mail and confirmed it reached the office in Minneapolis for processing.billyblaze wrote: ↑Sat Apr 30, 2022 9:53 am This seems like a popular question but I did not see recent threads.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
Overall a PITA, but made me thankful we had not closed out the credit union account. Lesson learned.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
BillyBlaze:
Try the folks at First Citizens Bank. I called and made an appointment, got the paperwork completed and sent it in.
Treasury Direct makes it difficult to do business. I wonder why?
HenryGRuger
Try the folks at First Citizens Bank. I called and made an appointment, got the paperwork completed and sent it in.
Treasury Direct makes it difficult to do business. I wonder why?
HenryGRuger
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Thank you to everyone in this thread for the tips! I thought I would follow up with how it worked out for me.
There was a suggestion to try a Fidelity brokerage branch, as I do have some Fidelity accounts. I tried it. I was told they will give a signature guarantee for a transfer into Fidelity, but not to help me transfer funds to TreasuryDirect. They were apologetic and said that they don't understand how TD expects anyone to get this form authenticated.
There was a suggestion to go back to Wells Fargo. I tried it. This time it almost worked, the guy was pleasant and went so far as to pull out his big stamp and start reading through the document. Then he conferred with a colleague. Then three of the bankers scratched their heads, and called a fourth party to discuss. They then said that while they do signature guarantees (different answer than my first experience at WF) their policy is specifically not to authenticate this specific TD form. They were apologetic and I left disappointed.
There were a couple of suggestions for a credit union, but I am not a member of any credit union. Unfortunate, I hear in NC the SECU will do this for free.
Finally, there was a suggestion for an online option. I tried it. This one worked! The way it worked is, an attorney in Florida set up a zoom call where I was on camera, signed the paper, then sent it to him, and he sent it back with a green stamp on it. It cost $150, quite steep and a big portion of the interest I had hoped to earn with these bonds. This whole operation seems a bit farcical, it is hard for me to imagine who or what is protected by my $150 zoom session and rubber stamp, but, it is done. He seemed like a nice guy. I sent the form on its way and now I will wait to see if TD likes it.
I see a recent reply that they might accept a notarized form too. Thanks for that tip. Unfortunately it came in too late for me, but if true it could save a lot of heart ache in the future. The form I have does state notary is not sufficient.
Oh and for why was my account locked to begin with? I don't know that, but it happened after I tried to make a transfer that was declined. I suspect it is because I gave TD my middle name, but the middle name is not on the bank account. If so, mea culpa, although I think the punishment is pretty harsh for this transgression. Anyway, thanks again everyone!
There was a suggestion to try a Fidelity brokerage branch, as I do have some Fidelity accounts. I tried it. I was told they will give a signature guarantee for a transfer into Fidelity, but not to help me transfer funds to TreasuryDirect. They were apologetic and said that they don't understand how TD expects anyone to get this form authenticated.
There was a suggestion to go back to Wells Fargo. I tried it. This time it almost worked, the guy was pleasant and went so far as to pull out his big stamp and start reading through the document. Then he conferred with a colleague. Then three of the bankers scratched their heads, and called a fourth party to discuss. They then said that while they do signature guarantees (different answer than my first experience at WF) their policy is specifically not to authenticate this specific TD form. They were apologetic and I left disappointed.
There were a couple of suggestions for a credit union, but I am not a member of any credit union. Unfortunate, I hear in NC the SECU will do this for free.
Finally, there was a suggestion for an online option. I tried it. This one worked! The way it worked is, an attorney in Florida set up a zoom call where I was on camera, signed the paper, then sent it to him, and he sent it back with a green stamp on it. It cost $150, quite steep and a big portion of the interest I had hoped to earn with these bonds. This whole operation seems a bit farcical, it is hard for me to imagine who or what is protected by my $150 zoom session and rubber stamp, but, it is done. He seemed like a nice guy. I sent the form on its way and now I will wait to see if TD likes it.
I see a recent reply that they might accept a notarized form too. Thanks for that tip. Unfortunately it came in too late for me, but if true it could save a lot of heart ache in the future. The form I have does state notary is not sufficient.
Oh and for why was my account locked to begin with? I don't know that, but it happened after I tried to make a transfer that was declined. I suspect it is because I gave TD my middle name, but the middle name is not on the bank account. If so, mea culpa, although I think the punishment is pretty harsh for this transgression. Anyway, thanks again everyone!
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Here was my experience in opening a TreasuryDirect account:
When I went to open the account, I was notified I needed the Signature Guarantee 5444 form.
My local credit union: We don’t do Medallion Guarantee here, and that form absolutely requires a Medallion signature guarantee.
My Big National Bank: We won’t do a medallion guarantee for that form since it is not applicable to that type of operation. Medallion and signature guarantees are the same thing.
My Big National Brokerage firm: We cannot provide signature guarantee on government paperwork.
A second local credit union: A Medallion Stamp can’t be used for that, but I can use our bank address stamp.
4/30 mailed 5444 form
5/19 Treasury direct acknowledged receipt, said up tp 16 weeks to process it.
6/2 hold removed, successful login
Additional information:
The website is odd. Crazy colors, fonts, at least one bad link, and technical language abounds. Most pages have an overwhelming number of links. The login process uses an on-screen virtual keyboard you click with a mouse. You can't store this password in your web browser or type in your password with your normal keyboard. You cannot even view the password before submitting it, so be super careful clicking the on-screen letters with your mouse. The site also uses a single contact method (email) for two factor authentication even when you know your password, so never lose access to the email you used for setting up your account.
The site will ask you for your identity challenge questions even if you enter the right password. It is very important that you record the answers you gave to your challenge questions. If you get this wrong, they will lock your account and you have no way to get to your investments besides calling them. Current wait times are over 2 hours for phone assistance.
Anyone who struggles with technology should not use treasurydirect.gov
When I went to open the account, I was notified I needed the Signature Guarantee 5444 form.
My local credit union: We don’t do Medallion Guarantee here, and that form absolutely requires a Medallion signature guarantee.
My Big National Bank: We won’t do a medallion guarantee for that form since it is not applicable to that type of operation. Medallion and signature guarantees are the same thing.
My Big National Brokerage firm: We cannot provide signature guarantee on government paperwork.
A second local credit union: A Medallion Stamp can’t be used for that, but I can use our bank address stamp.
4/30 mailed 5444 form
5/19 Treasury direct acknowledged receipt, said up tp 16 weeks to process it.
6/2 hold removed, successful login
Additional information:
The website is odd. Crazy colors, fonts, at least one bad link, and technical language abounds. Most pages have an overwhelming number of links. The login process uses an on-screen virtual keyboard you click with a mouse. You can't store this password in your web browser or type in your password with your normal keyboard. You cannot even view the password before submitting it, so be super careful clicking the on-screen letters with your mouse. The site also uses a single contact method (email) for two factor authentication even when you know your password, so never lose access to the email you used for setting up your account.
The site will ask you for your identity challenge questions even if you enter the right password. It is very important that you record the answers you gave to your challenge questions. If you get this wrong, they will lock your account and you have no way to get to your investments besides calling them. Current wait times are over 2 hours for phone assistance.
Anyone who struggles with technology should not use treasurydirect.gov
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Trying to piggyback off of this thread. We tried registering for an account at Treasury Direct a few weeks back for my wife but were told we will need to complete the form with Medallion Signature Guarantee. Since that time we remembered that her credit was frozen so we believe that may be why they could not verify her identity instantly. Does anyone have experience with unfreezing credit and then maybe calling in to see if they can rerun the verification?
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I am going through this very same thing right now. I opened an account in my name and my wifes name at Treasury Direct to buy I-Bonds. Mine went through just fine, but they put a hold on my wifes account until they receive and approve the Authorization Form (form 5444), the exact same one the OP posted a link to. My wife is on her way back from our bank now. She signed the form in the presence of a bank official and they completed the lower part of the form and stamped it. The bank stamp needs to say signature guaranteed. You don't need a Medallion Guarantee.
ETA: Well, my wife made it back with the completed form and I mailed it to Treasury Direct. Hope this works.
ETA: Well, my wife made it back with the completed form and I mailed it to Treasury Direct. Hope this works.
Last edited by Abe on Fri Jun 24, 2022 4:22 pm, edited 1 time in total.
Slow and steady wins the race.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I was able to instantly an account at Treasury Direct late last year even though my credit is frozen.gtg970g wrote: ↑Fri Jun 24, 2022 11:38 am Trying to piggyback off of this thread. We tried registering for an account at Treasury Direct a few weeks back for my wife but were told we will need to complete the form with Medallion Signature Guarantee. Since that time we remembered that her credit was frozen so we believe that may be why they could not verify her identity instantly. Does anyone have experience with unfreezing credit and then maybe calling in to see if they can rerun the verification?
I recommend re-reading the form that TreasuryDirect wants your wife to sign to confirm that a Medallion signature guarantee is required. I am not familiar with the identity-verification form, but the POA form has space for a MSG but does not require it.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I was able to get an "Endorsement Guaranteed" stamp at Wells Fargo. I literally waited for a couple of hours, the branch manager stayed on hold with someone at corporate and they were told they could. I'm not sure why if they literally have these stamps sitting around, they needed permission, especially if your the branch manager. With that said, they really worked at it at my branch and I appreciated it. I was polite and explained this was pretty much the only way to buy savings bonds now a days. They did say they don't offer Signature Medallions anymore so maybe try to ask for the Endorsement Guaranteed stamp.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I called Treasury Direct. They will now accept a notary and are updating their forms. Realized was too hard to get signature guarantee.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
About time, I had been keeping an old account open for TD purposes since I was fearing the struggle to get the right type of signature.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I spent my entire afternoon between Wells Fargo and my Credit Union today trying to secure something (btw, I live in a very small town). Wells Fargo was a no go but my Credit Union worked hard for me and told me they would do an Endorsement Guarantee stamp. I tried to call TD to see if they would accept this but after over an hour on hold I gave upI was able to get an "Endorsement Guaranteed" stamp at Wells Fargo.
I wish I had read this post first as I would have said, please use the Endorsement Guarantee stamp and I'll take my chances. Instead of waiting on hold again for TD, I'm going to take my chances...I'll keep you posted also.
8/1 Update: TD accepted my Endorsement Guarantee stamp and unlocked my account!
Last edited by cprice4265 on Mon Aug 01, 2022 5:11 pm, edited 1 time in total.
- natethegreat
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I have a Chase credit card and just completed the signature process at my local Chase Bank. I made an appointment online and as soon as I walked through the door, the representative indicated I did not need a Medallion Stamp and proceeded to complete the forms with the official bank stamp.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Good to know, I use Chase cc and have branches right near me.natethegreat wrote: ↑Wed Jun 29, 2022 3:40 pm I have a Chase credit card and just completed the signature process at my local Chase Bank. I made an appointment online and as soon as I walked through the door, the representative indicated I did not need a Medallion Stamp and proceeded to complete the forms with the official bank stamp.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
The website and forms online still say notary is not acceptable, a month later.
Boy are they slow to edit minimal text on their site.
Do we need to call and get approval or just go ahead and get a notary to sign where it says "no notary" ?
Last edited by beyou on Tue Jul 26, 2022 1:56 pm, edited 1 time in total.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Good to know. I submitted a notarized update form on behalf of my parent's account last month as it was not practical to try and get a signature guarantee. Will update here if I get further info.
Tomorrow never knows.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Form 5444 (TreasuryDirect Account Authorization) now states that a NOTARY is sufficient for the form!
“INSTRUCTIONS
1. Sign in ink in the presence of a certifying officer or notary.”
“Acceptable seals and stamps:
• The seal or stamp of a notary.”
The form has a revised date of August 2022, but it is already posted on-line.
https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
“INSTRUCTIONS
1. Sign in ink in the presence of a certifying officer or notary.”
“Acceptable seals and stamps:
• The seal or stamp of a notary.”
The form has a revised date of August 2022, but it is already posted on-line.
https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
Last edited by ModifiedDuration on Sat Jul 30, 2022 11:16 am, edited 3 times in total.
- anon_investor
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Too bad that hasn't changed for Form 5512 to add a bank account.ModifiedDuration wrote: ↑Sat Jul 30, 2022 8:57 am Form 5444 now shows that a notary is sufficient for the form!
“INSTRUCTIONS
1. Sign in ink in the presence of a certifying officer or notary.”
“Acceptable seals and stamps:
• The seal or stamp of a notary.”
The form has a revised date of August 2022, but it is already posted on-line.
https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
+1RubyTuesday wrote: ↑Sat Apr 30, 2022 10:10 amGo back to Wells Fargo (assuming that’s where the account you plan to link is), take the form you need authorized, also take the TD form for adding the Wells account, and tell Wells you need them to authenticate your signature.billyblaze wrote: ↑Sat Apr 30, 2022 9:53 am This seems like a popular question but I did not see recent threads.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
The form for adding/editing bank info is here:
TD Bank Change Request
Note: DON’T ASK FOR MEDALLION. Neither of these forms require Medallion, which many banks no longer offer. There are other acceptable stamps, including the stamp they would use to redeem a savings bond. Just tell them you need to be authenticated to use your Wells account with TD, let them see the acceptable methods and stand firm.
If Wells won’t authenticate you to add your Wells account to TD, time for new bank.
Acceptable seals and stamps:
- The financial institution’s official seal or stamp, including: Signature Guaranteed seal or stamp; Endorsement Guaranteed seal or stamp; Corporate seal or stamp (a corporate resolution isn’t required); or Issuing or paying agent seal or stamp (including name, location, and four-digit identification number or nine-digit routing number).
- The seal or stamp of Treasury-recognized Signature Guarantee Programs or other Treasury-approved Medallion Programs.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
+1RubyTuesday wrote: ↑Sat Apr 30, 2022 10:10 amGo back to Wells Fargo (assuming that’s where the account you plan to link is), take the form you need authorized, also take the TD form for adding the Wells account, and tell Wells you need them to authenticate your signature.billyblaze wrote: ↑Sat Apr 30, 2022 9:53 am This seems like a popular question but I did not see recent threads.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
The form for adding/editing bank info is here:
TD Bank Change Request
Note: DON’T ASK FOR MEDALLION. Neither of these forms require Medallion, which many banks no longer offer. There are other acceptable stamps, including the stamp they would use to redeem a savings bond. Just tell them you need to be authenticated to use your Wells account with TD, let them see the acceptable methods and stand firm.
If Wells won’t authenticate you to add your Wells account to TD, time for new bank.
Acceptable seals and stamps:
- The financial institution’s official seal or stamp, including: Signature Guaranteed seal or stamp; Endorsement Guaranteed seal or stamp; Corporate seal or stamp (a corporate resolution isn’t required); or Issuing or paying agent seal or stamp (including name, location, and four-digit identification number or nine-digit routing number).
- The seal or stamp of Treasury-recognized Signature Guarantee Programs or other Treasury-approved Medallion Programs.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Please see the post above.BBurki wrote: ↑Sat Jul 30, 2022 10:11 am+1RubyTuesday wrote: ↑Sat Apr 30, 2022 10:10 amGo back to Wells Fargo (assuming that’s where the account you plan to link is), take the form you need authorized, also take the TD form for adding the Wells account, and tell Wells you need them to authenticate your signature.billyblaze wrote: ↑Sat Apr 30, 2022 9:53 am This seems like a popular question but I did not see recent threads.
I'd like to buy some I-Bonds. I tried opening an account with TreasuryDirect. I got an automated response email saying my account is locked until I provide them with this authorization form, which needs to be authenticated: https://www.treasurydirect.gov/pdf/rs/acctauth.pdf
From some earlier threads, it sounds like what I need is a Medallion Signature Guarantee. The advice the older threads is to ask my bank. I went to my bank (Wells Fargo), but they told me they no longer offer these.
Where can I get a signature guarantee these days? I am near Raleigh, NC.
The form for adding/editing bank info is here:
TD Bank Change Request
Note: DON’T ASK FOR MEDALLION. Neither of these forms require Medallion, which many banks no longer offer. There are other acceptable stamps, including the stamp they would use to redeem a savings bond. Just tell them you need to be authenticated to use your Wells account with TD, let them see the acceptable methods and stand firm.
If Wells won’t authenticate you to add your Wells account to TD, time for new bank.
Acceptable seals and stamps:
- The financial institution’s official seal or stamp, including: Signature Guaranteed seal or stamp; Endorsement Guaranteed seal or stamp; Corporate seal or stamp (a corporate resolution isn’t required); or Issuing or paying agent seal or stamp (including name, location, and four-digit identification number or nine-digit routing number).
- The seal or stamp of Treasury-recognized Signature Guarantee Programs or other Treasury-approved Medallion Programs.
Form 5444 has now been revised and states that a notary is acceptable.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I mailed in Form 5444 about 6 weeks ago with a notarized signature. Treasury Direct unlocked the account today.
Tomorrow never knows.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
I also tried multiple times. Tried notary with letter, called TD and they said this would work. Nope. Tried Northwest, and first time got rejected, they said they didn't have phone number , it was there, but tried again. Second time got rejected, said it was wrong seal, they said to use one the bank uses for savings bonds, but they did, and they rejected that.
Then called TD, and they did it over the phone.
Wow , what a screwed up system.
- anon_investor
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
How long was the hold time?go kayaking wrote: ↑Tue Aug 02, 2022 5:38 pmI also tried multiple times. Tried notary with letter, called TD and they said this would work. Nope. Tried Northwest, and first time got rejected, they said they didn't have phone number , it was there, but tried again. Second time got rejected, said it was wrong seal, they said to use one the bank uses for savings bonds, but they did, and they rejected that.
Then called TD, and they did it over the phone.
Wow , what a screwed up system.
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Regions Bank does Medallions.
My exposure to TD for the past month has been that they have a recording that says they can't take a call for 2 hours if you're willing to hold on. Try sending a email - auto response says they're too busy to reply -to call them on the phone.
This is nuts!
My exposure to TD for the past month has been that they have a recording that says they can't take a call for 2 hours if you're willing to hold on. Try sending a email - auto response says they're too busy to reply -to call them on the phone.
This is nuts!
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Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Please see the post above (the first one from July 30).Chicken lady wrote: ↑Tue Aug 02, 2022 5:49 pm Regions Bank does Medallions.
My exposure to TD for the past month has been that they have a recording that says they can't take a call for 2 hours if you're willing to hold on. Try sending a email - auto response says they're too busy to reply -to call them on the phone.
This is nuts!
Form 5444 has now been revised and states that a notary is acceptable.
Re: How to get a Signature Guarantee for TreasuryDirect authorization form
Well this is out of date now, but I wanted to give a full account of verifymysignature.com. I have successfully used them to get a medallion signature to get a TD account unfrozen.
Here are the basic steps:
- go to verifymysignature.com and click on "tell us what you need"
- It's unclear, but effectively you'll get connected to a person via email and you two will schedule a web/zoom meeting
- Have the forms needed printed off but don't sign them
- during the meeting you will show the unsigned form to the person, then sign it.
- you mail/fedex the form to the person
- the system will generate an invoice for you to pay. For a TD account it was $149 plus the return shipping of ~$15
- the person will sign the form and mail it back to you
- then you mail the original to the address on the form
After the treasury department received the form it took about 2 weeks for them to unlock my account
Again, basically this info is out of date with regards Treasury Direct. But if someone needs a Medallion sig for other reasons this is a viable option
Here are the basic steps:
- go to verifymysignature.com and click on "tell us what you need"
- It's unclear, but effectively you'll get connected to a person via email and you two will schedule a web/zoom meeting
- Have the forms needed printed off but don't sign them
- during the meeting you will show the unsigned form to the person, then sign it.
- you mail/fedex the form to the person
- the system will generate an invoice for you to pay. For a TD account it was $149 plus the return shipping of ~$15
- the person will sign the form and mail it back to you
- then you mail the original to the address on the form
After the treasury department received the form it took about 2 weeks for them to unlock my account
Again, basically this info is out of date with regards Treasury Direct. But if someone needs a Medallion sig for other reasons this is a viable option
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