IRS website issues

Non-investing personal finance issues including insurance, credit, real estate, taxes, employment and legal issues such as trusts and wills
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GiannaLuna
Posts: 42
Joined: Sat Dec 03, 2016 12:33 pm

IRS website issues

Post by GiannaLuna » Sat Oct 12, 2019 2:54 pm

Since it has been awhile since I accessed my IRS account, a password change was in order today.

I have tried several times to re-set my password today. I get all the way through the process - confirmation of matching new passwords that meet the naming convention criteria, then entering the new password to log in and get a message that the password does not match their records. Of course it doesn't - it's brand new.

Their offices are closed for 3 days. Anyone else have this problem and found a solution?

Silk McCue
Posts: 3107
Joined: Thu Feb 25, 2016 7:11 pm

Re: IRS website issues

Post by Silk McCue » Sat Oct 12, 2019 2:59 pm

I definitely wouldn’t try again until tomorrow. Clearly a system error and you don’t want to potentially get locked out on a more permanent basis if you exceed some security system limit.

Cheers

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