downgrade my internet service from 1000Mbps to 300Mbps

Questions on how we spend our money and our time - consumer goods and services, home and vehicle, leisure and recreational activities
talzara
Posts: 5270
Joined: Thu Feb 12, 2009 6:40 pm

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by talzara »

KlangFool wrote: Tue Nov 26, 2024 3:23 pm I believe the WiFi extender is a standard option with the 1Gbps plan if OP asked for it. It comes free with my 1 Gbps plan.
If it's free, and the technician didn't leave one behind, then the OP should call customer service and ask for one.

When we started talking about MoCA, the OP did not say whether the technician left the equipment behind. The OP just said that the Verizon technician tried to set it up, failed, and gave up.

Always ask the technician to leave the equipment behind. It's a lot easier to get equipment during the installation because they can just get it off the truck.
Topic Author
2ball
Posts: 297
Joined: Thu Jul 21, 2022 10:53 pm

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by 2ball »

talzara wrote: Tue Nov 26, 2024 4:31 pm
KlangFool wrote: Tue Nov 26, 2024 3:23 pm I believe the WiFi extender is a standard option with the 1Gbps plan if OP asked for it. It comes free with my 1 Gbps plan.
If it's free, and the technician didn't leave one behind, then the OP should call customer service and ask for one.

When we started talking about MoCA, the OP did not say whether the technician left the equipment behind. The OP just said that the Verizon technician tried to set it up, failed, and gave up.

Always ask the technician to leave the equipment behind. It's a lot easier to get equipment during the installation because they can just get it off the truck.
The tech did not leave the extender behind. I only got the 1GB plan because I found a loop hole. With the 1 GB plan instillation is free and an extender is included for $64 a month. The 300MB plan is $34 a month, but installation is $99. I am allowed to switch plans and keep the price, so my plan was to switch to the 300mb plan the entire time. I only initially got the 1gb plan to save money. I just got scared when my speed was so low on the 2nd and 3rd floor, I thought it would be even lower if I dropped to 300mbps.
K.I.S.S.- Keep It Stupid Simple
KlangFool
Posts: 34138
Joined: Sat Oct 11, 2008 12:35 pm

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by KlangFool »

2ball wrote: Tue Nov 26, 2024 5:20 pm
talzara wrote: Tue Nov 26, 2024 4:31 pm

If it's free, and the technician didn't leave one behind, then the OP should call customer service and ask for one.

When we started talking about MoCA, the OP did not say whether the technician left the equipment behind. The OP just said that the Verizon technician tried to set it up, failed, and gave up.

Always ask the technician to leave the equipment behind. It's a lot easier to get equipment during the installation because they can just get it off the truck.
The tech did not leave the extender behind. I only got the 1GB plan because I found a loop hole. With the 1 GB plan instillation is free and an extender is included for $64 a month. The 300MB plan is $34 a month, but installation is $99. I am allowed to switch plans and keep the price, so my plan was to switch to the 300mb plan the entire time. I only initially got the 1gb plan to save money. I just got scared when my speed was so low on the 2nd and 3rd floor, I thought it would be even lower if I dropped to 300mbps.
Then, you could complain and get technician come back and do a proper installation of the extender for free.

KlangFool
30% VWENX | 16% VFWAX/VTIAX | 14.5% VTSAX | 19.5% VBTLX | 10% VSIAX/VTMSX/VSMAX | 10% VSIGX| 30% Wellington 50% 3-funds 20% Mini-Larry
dowse
Posts: 576
Joined: Tue Sep 10, 2013 3:10 pm

Re: downgrade my internet service from 1000Mbps to 300Mbps

Post by dowse »

Sandtrap wrote: Tue Nov 26, 2024 11:34 am https://www.amazon.com/gp/product/B082L ... =UTF8&th=1

https://www.amazon.com/gp/product/B0CGJ ... =UTF8&th=1
amazon.com
works for 3 levels and much more in our home.

j
Also have an Orbi mesh system that I added on to our Verizon FIOS network. It has the main Orbi router plus two satellites. House is 3 levels. Also kept a Wifi extender in place near the outside wall where our deck is outside, which boosted performance on the deck. What you need to know about Verizon and mesh systems, is that ideally, you want the Verizon router in bridge mode, where it simply passes the internet signals through, but it can be very tricky to set that up. Alternatively, the Orbi router can be set up in access point (AP) mode, which allows it to act as a client device on the Verizon network. You then need to log into the Verizon router setup page and turn off the WiFi networks so as not to interfere with the new Orbi WiFi networks. The main down side is that because the Orbi is in AP mode, the Orbi app isn't able to show that the satellites are on the network and working. You still get full performance of the mesh system, however. It took several hours of chat time with Netgear to figure this out.
Topic Author
2ball
Posts: 297
Joined: Thu Jul 21, 2022 10:53 pm

Re: downgrade my internet service from 1000Mbps to 300Mbps

Post by 2ball »

dowse wrote: Tue Nov 26, 2024 5:40 pm
Sandtrap wrote: Tue Nov 26, 2024 11:34 am https://www.amazon.com/gp/product/B082L ... =UTF8&th=1

https://www.amazon.com/gp/product/B0CGJ ... =UTF8&th=1
amazon.com
works for 3 levels and much more in our home.

j
Also have an Orbi mesh system that I added on to our Verizon FIOS network. It has the main Orbi router plus two satellites. House is 3 levels. Also kept a Wifi extender in place near the outside wall where our deck is outside, which boosted performance on the deck. What you need to know about Verizon and mesh systems, is that ideally, you want the Verizon router in bridge mode, where it simply passes the internet signals through, but it can be very tricky to set that up. Alternatively, the Orbi router can be set up in access point (AP) mode, which allows it to act as a client device on the Verizon network. You then need to log into the Verizon router setup page and turn off the WiFi networks so as not to interfere with the new Orbi WiFi networks. The main down side is that because the Orbi is in AP mode, the Orbi app isn't able to show that the satellites are on the network and working. You still get full performance of the mesh system, however. It took several hours of chat time with Netgear to figure this out.
$1800 for the Orbi is just too steep.
I wouldn't be able to sleep at night if I paid $1800 for a mesh system! My first car didn't cost that much!
K.I.S.S.- Keep It Stupid Simple
Wwwdotcom
Posts: 710
Joined: Thu Apr 06, 2023 6:35 pm

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by Wwwdotcom »

bloom2708 wrote: Mon Nov 25, 2024 3:56 pm
LotsaGray wrote: Mon Nov 25, 2024 3:53 pm

I hope this was a facetious post.
Not at all. Do you think your signal just goes up into outer space? :D
I think elevating a wifi router works because of the direction it sends the signal, out and down. But it makes me wonder what will happen if the OP flips their router upside down.
Normchad
Posts: 6589
Joined: Thu Mar 03, 2011 6:20 am

Re: downgrade my internet service from 1000Mbps to 300Mbps

Post by Normchad »

2ball wrote: Tue Nov 26, 2024 5:59 pm
dowse wrote: Tue Nov 26, 2024 5:40 pm

Also have an Orbi mesh system that I added on to our Verizon FIOS network. It has the main Orbi router plus two satellites. House is 3 levels. Also kept a Wifi extender in place near the outside wall where our deck is outside, which boosted performance on the deck. What you need to know about Verizon and mesh systems, is that ideally, you want the Verizon router in bridge mode, where it simply passes the internet signals through, but it can be very tricky to set that up. Alternatively, the Orbi router can be set up in access point (AP) mode, which allows it to act as a client device on the Verizon network. You then need to log into the Verizon router setup page and turn off the WiFi networks so as not to interfere with the new Orbi WiFi networks. The main down side is that because the Orbi is in AP mode, the Orbi app isn't able to show that the satellites are on the network and working. You still get full performance of the mesh system, however. It took several hours of chat time with Netgear to figure this out.
$1800 for the Orbi is just too steep.
I wouldn't be able to sleep at night if I paid $1800 for a mesh system! My first car didn't cost that much!
We bought an EERO 6 system from Amazon on sale for $149. Very easy to set up. Solved our “range” problems…. Highly recommend.

I just checked, you can still get it for $149 from Amazon. And if it doesn’t work for you, you can return it.
User avatar
Sandtrap
Posts: 21692
Joined: Sat Nov 26, 2016 5:32 pm
Location: Hawaii No Ka Oi - white sandy beaches, N. Arizona 1 mile high.

Re: downgrade my internet service from 1000Mbps to 300Mbps

Post by Sandtrap »

dowse wrote: Tue Nov 26, 2024 5:40 pm
Sandtrap wrote: Tue Nov 26, 2024 11:34 am https://www.amazon.com/gp/product/B082L ... =UTF8&th=1

https://www.amazon.com/gp/product/B0CGJ ... =UTF8&th=1
amazon.com
works for 3 levels and much more in our home.

j
Also have an Orbi mesh system that I added on to our Verizon FIOS network. It has the main Orbi router plus two satellites. House is 3 levels. Also kept a Wifi extender in place near the outside wall where our deck is outside, which boosted performance on the deck. What you need to know about Verizon and mesh systems, is that ideally, you want the Verizon router in bridge mode, where it simply passes the internet signals through, but it can be very tricky to set that up. Alternatively, the Orbi router can be set up in access point (AP) mode, which allows it to act as a client device on the Verizon network. You then need to log into the Verizon router setup page and turn off the WiFi networks so as not to interfere with the new Orbi WiFi networks. The main down side is that because the Orbi is in AP mode, the Orbi app isn't able to show that the satellites are on the network and working. You still get full performance of the mesh system, however. It took several hours of chat time with Netgear to figure this out.
wow
huge thanks
my efforts stopped when we got it to work😹😹

j🌺
Wiki Bogleheads Wiki: Everything You Need to Know
Topic Author
2ball
Posts: 297
Joined: Thu Jul 21, 2022 10:53 pm

Re: downgrade my internet service from 1000Mbps to 300Mbps

Post by 2ball »

Something I have noticed, when I am sitting in the same exact spot, I can get 300mbps when I check my internet speed, then 20 seconds later it’s back down to 90 mbps.

What’s going on to make that happen?
K.I.S.S.- Keep It Stupid Simple
KlangFool
Posts: 34138
Joined: Sat Oct 11, 2008 12:35 pm

Re: downgrade my internet service from 1000Mbps to 300Mbps

Post by KlangFool »

2ball wrote: Tue Nov 26, 2024 7:35 pm Something I have noticed, when I am sitting in the same exact spot, I can get 300mbps when I check my internet speed, then 20 seconds later it’s back down to 90 mbps.

What’s going on to make that happen?
OP,

You need check 2 separate things:

A) Your WiFi speed

B) Your Internet speed

You should check your WiFi property and speed. If it is still 300Mbps, it is probably Internet speed.

Please note that Internet at home area usually are congested around 10pm at night.

I think MyVerizon web page has the capability to run diagnostic for you.

KlangFool
30% VWENX | 16% VFWAX/VTIAX | 14.5% VTSAX | 19.5% VBTLX | 10% VSIAX/VTMSX/VSMAX | 10% VSIGX| 30% Wellington 50% 3-funds 20% Mini-Larry
bloom2708
Posts: 10086
Joined: Wed Apr 02, 2014 2:08 pm

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by bloom2708 »

Wwwdotcom wrote: Tue Nov 26, 2024 6:12 pm
bloom2708 wrote: Mon Nov 25, 2024 3:56 pm

Not at all. Do you think your signal just goes up into outer space? :D
I think elevating a wifi router works because of the direction it sends the signal, out and down. But it makes me wonder what will happen if the OP flips their router upside down.
I think of it like a ball. Think of the signal going out and expanding the ball size.

If you put the router on the lowest level, half the ball is going/growing into the ground.

That is why placing on the middle or top floor allows the full ball effect.

Our house is a 2 story with basement. Not huge, so the router/cable modem is on the top floor/center. The other 2 nodes are on the main level and basement. I'm still using a Google Wi-Fi AC1200 system. I've been thinking about upgrading, but haven't had any issues yet.

Making sure the signal is strong/good between the mesh nodes is important.
Wwwdotcom
Posts: 710
Joined: Thu Apr 06, 2023 6:35 pm

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by Wwwdotcom »

bloom2708 wrote: Wed Nov 27, 2024 9:09 am
Wwwdotcom wrote: Tue Nov 26, 2024 6:12 pm
I think elevating a wifi router works because of the direction it sends the signal, out and down. But it makes me wonder what will happen if the OP flips their router upside down.
I think of it like a ball. Think of the signal going out and expanding the ball size.

If you put the router on the lowest level, half the ball is going/growing into the ground.

That is why placing on the middle or top floor allows the full ball effect.

Our house is a 2 story with basement. Not huge, so the router/cable modem is on the top floor/center. The other 2 nodes are on the main level and basement. I'm still using a Google Wi-Fi AC1200 system. I've been thinking about upgrading, but haven't had any issues yet.

Making sure the signal is strong/good between the mesh nodes is important.
I think everyone agrees minimizing distance is important. Also due to gravity, most of our objects sit on our floor and not in our ceiling, so a higher placement will probably have less interference. Even with this, it still mystifies me how much better a router works when it's placed higher.
KlangFool
Posts: 34138
Joined: Sat Oct 11, 2008 12:35 pm

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by KlangFool »

Wwwdotcom wrote: Wed Nov 27, 2024 9:28 am
bloom2708 wrote: Wed Nov 27, 2024 9:09 am

I think of it like a ball. Think of the signal going out and expanding the ball size.

If you put the router on the lowest level, half the ball is going/growing into the ground.

That is why placing on the middle or top floor allows the full ball effect.

Our house is a 2 story with basement. Not huge, so the router/cable modem is on the top floor/center. The other 2 nodes are on the main level and basement. I'm still using a Google Wi-Fi AC1200 system. I've been thinking about upgrading, but haven't had any issues yet.

Making sure the signal is strong/good between the mesh nodes is important.
I think everyone agrees minimizing distance is important. Also due to gravity, most of our objects sit on our floor and not in our ceiling, so a higher placement will probably have less interference. Even with this, it still mystifies me how much better a router works when it's placed higher.
Wwwdotcom,

You can put your router on top of the book shelf and/or cabinet to improve your WiFi coverage. Higher and at least 3 feet away from your wall helps.

As a WiFi Network architect/engineer, we have dedicated WiFi design software that allowed us to predict the WiFi coverage based on router type and the floor plan. The following is the software that we use. It is around 10K.

https://www.ekahau.com/

KlangFool
30% VWENX | 16% VFWAX/VTIAX | 14.5% VTSAX | 19.5% VBTLX | 10% VSIAX/VTMSX/VSMAX | 10% VSIGX| 30% Wellington 50% 3-funds 20% Mini-Larry
folkher0
Posts: 1122
Joined: Fri Dec 09, 2016 1:48 pm

Re: downgrade my internet service from 1000Mbps to 300Mbps

Post by folkher0 »

2ball wrote: Sun Nov 24, 2024 9:08 pm I have Verizon and right now and I am using their router. I am in a 3 level townhouse and I get terrible coverage. The router is on the first floor and there things are great, I get 700MBS on the first floor, I get 200Mbps on the 2nd floor and I get 60Mbps on the 3rd floor. I am also using the 6GHZ band to get signal to my gamming computer and I get 100 Mbps on the 3rd floor with that.
I have 1000Mbps service right now, If I switch to 300 Mbps will everything go down by a 3rd?

Will I get 210Mbps on the 1st floor, 60Mbps on the 2nd floor and like 6mps on the 3rd floor and 30 Mbps with the 6GHZ band?
or will the 2nd and 3rd floor speed stay the same?

While I am working on solving my poor signal problem, Mesh routers or an ethernet run, right now I am trying to figure out what will happen if I downgrade my service from 100Mbps to 300Mbps.
I have fios. Their routers weren't any good for us. We got a mesh WIFI 3 router setup that works very well. Covers the house and yard well 300 mbps service. $25 a month with discounts. Spouse works from home on zoom etc all day. I do zoom calls at the same time sometimes. Kids streaming on multiple devices constantly (don't judge). A few smart bulbs/cameras/thermostats/water detectors here and there. Never felt like I needed more.
A fanatic is one who can’t change his mind and won’t change the subject.
seawolf21
Posts: 1628
Joined: Tue Aug 05, 2014 7:33 am

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by seawolf21 »

talzara wrote: Tue Nov 26, 2024 3:16 pm
seawolf21 wrote: Mon Nov 25, 2024 4:18 pm If you don’t mind being tied to Ethernet, try powerline adapters and leverage your existing electrical circuit to see if that gives you enough performance.
finite_difference wrote: Mon Nov 25, 2024 5:10 pm One idea would be to try Powerline Ethernet. You get two units that each plug into a power receptacle. One goes by your router. You plug an Ethernet cable from your router into it.
EnjoyIt wrote: Tue Nov 26, 2024 1:19 pm You can always try something like this power line adapter
MoCA is much more reliable than powerline. The OP should try to connect over coax before considering powerline.
Depends on use case. Powerline can be easily tried. You can't just try MOCA unless there is an existing coax in the right locations.
talzara
Posts: 5270
Joined: Thu Feb 12, 2009 6:40 pm

Re: downgrade my internet service from 100Mbps to 300Mbps

Post by talzara »

seawolf21 wrote: Fri Nov 29, 2024 12:50 pm Depends on use case. Powerline can be easily tried. You can't just try MOCA unless there is an existing coax in the right locations.
We don't know if the OP has coax in the right locations. Nobody on this thread has been impressed with the Verizon technician, and we don't think it's likely that the coax has been cut.

That's why we've been telling the OP to find where their coax goes. Trying Powerline now would be giving up before even starting.
Post Reply