typical.investor wrote: ↑Wed Nov 27, 2024 9:16 pm
As a US citizen, I will say you are getting the same treatment as I did at Vanguard who explained to me that the reason they froze my account was because it's a business decision to lower costs for everyone else by not having to jump though the extra hurdles of compliance that international investors pose.
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Vanguard identified me as a costly customer too, and I was denied service for that reason. I never felt that someone was coming for me or that I was targeted or treated unfairly. I honestly don't see why you do.
With respect, your privileged position as a US citizen gives you a different view and context to that of a nonresident alien. The US's financial system, and in particular its tax system, treats US citizens entirely differently to nonresident aliens.
You can move any IRA accounts you hold to IBKR; I cannot. You can receive withdrawals from your accounts without fighting Vanguard over 30% US tax withholding on both tIRA and Roth IRA withdrawals; I cannot. You can, if necessary (and admittedly as an extreme case), move back to the US temporarily in order to sort out or reorganise any brokerage limitations you run into; I cannot. You do not risk a possible 40% US estate tax on Vanguard holdings above a mere $60. And as a US citizen you do not bear anything like the same level of political risk that nonresident aliens bear when it comes to holding US IRA and 401k accounts.
typical.investor wrote: ↑Wed Nov 27, 2024 9:16 pm
In any case, you know Schwab International will take your accounts. They really are not very expensive and a good value for the money. And Interactive Brokers will take taxable accounts.
Under investigation. The process of opening and transferring an IRA as a nonresident alien is far from as (somewhat) straightforward as it is for a US citizen or green card holder. And as
we have seen, so far Vanguard has not been exactly efficient in transferring to Schwab. Admittedly one anecdotal report so far, but as with all of this, not at all a good look for Vanguard.
typical.investor wrote: ↑Wed Nov 27, 2024 9:16 pm
I mean you like Vanguard because costs are low, but you don't like what Vanguard does to keep costs low. That I think is true of many customers who find their customer service lacking. You are hardly alone.
My assessment would be that Vanguard has now become too cheap. That is, it has cut too many costs. The overhead of handling nonresident aliens is not that great. They have done it for years, and other brokers (Schwab, IBKR) handle things just fine, so clearly it is not a huge cost.
Vanguard's atrocious lack of thought and communication on this topic is one of many, seen not just by nonresident aliens but also in other contexts widely by US based customers. I would be entirely happy to pay Vanguard some form of 'platform fee' for continued simple online access and tax reporting - UK based platforms operate in this way - and perhaps some US based investors would too. Vanguard does not offer that as an option.
Restricting my account to withdrawals or transfers out is honestly not my major concern. As you will know yourself, it makes rebalancing a bit trickier, but as someone not contributing to my IRA (well, beyond perhaps Roth conversions, but I guess they'll now stop - another unknown, of course), no new purchases of funds doesn't affect me.
What does though is the possibility of ever increasing bureaucracy and barriers to accessing my retirement money. No future web access? Everything only doable now by post/phone? Long delays on every transaction. Pointless and unnecessary US tax withholding. Barriers to sending money overseas (such as medallion signature guarantees, effectively unobtainable outside the US).
Over the past decade, Vanguard has devolved steadily but inexorably from allowing virtually all features to nonresident aliens to now allowing virtually none. It is but one small step from here to absolutely none.