IRS Now Requiring ID.me again?

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Fogler
Posts: 45
Joined: Sat Dec 12, 2015 3:37 pm

Re: IRS Now Requiring ID.me again?

Post by Fogler »

I was worried that I need to go through id.me verification mess because I don't have a postpaid mobile, but to my surprise I just got PIN from IRS via mail. In the past, I used to get my PIN online. So it seems like IRS understands that id.me will pose issues to some people.
rgs92
Posts: 3444
Joined: Mon Mar 02, 2009 7:00 pm

Re: IRS Now Requiring ID.me again?

Post by rgs92 »

fumni21
Posts: 2
Joined: Sat Mar 30, 2024 11:26 pm

Re: IRS Now Requiring ID.me again?

Post by fumni21 »

do you have some direction on how i can successfully log back into my ID.ME account since i have forgotten the password and There is no MFA registered for my account.

i’ve been emailing and accessing a chat room by the ID.ME support desk but have gotten no replies of support since june 2023 when i first realized i cannot get back into my IRS.gov account.
tunafish
Posts: 992
Joined: Mon Apr 26, 2021 9:47 am

Re: IRS Now Requiring ID.me again?

Post by tunafish »

fumni21 wrote: Sat Mar 30, 2024 11:30 pm do you have some direction on how i can successfully log back into my ID.ME account since i have forgotten the password and There is no MFA registered for my account.

i’ve been emailing and accessing a chat room by the ID.ME support desk but have gotten no replies of support since june 2023 when i first realized i cannot get back into my IRS.gov account.
Their support desk is a bot. You have to keep at it, sending multiple emails, until it finally gives you a chance to contact a human.
fumni21
Posts: 2
Joined: Sat Mar 30, 2024 11:26 pm

Re: IRS Now Requiring ID.me again?

Post by fumni21 »

ive been doing this process of reaching out to them since june 2023. ive tried a number of different ways, and yes its ALWAYS been a bot
meebers
Posts: 503
Joined: Sat Apr 14, 2012 7:20 pm
Location: Florida

Re: IRS Now Requiring ID.me again?

Post by meebers »

I have had ID.me for several years and decided to get a link to the IRS. (ID.me people must assume that everybody has a cell phone). MY ID.me contact number is a land line. Can't do video, selfies etc. Only choice for verification # is text or phone. I chose phone, did not ring but discovered that a text was left on my answering machine as a recording???? IF I had tried this today, would have been appropriate for April Fools day. Still they were asking for a selfie video. I do have a cell phone that I had to type in my number instead of the registered one [LL] and was able to provide the selfie. No drivers license or any other documents were required. After about 3-4 minutes, was granted access to the IRS. :beer
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zincTwo
Posts: 718
Joined: Tue Oct 30, 2018 11:31 pm
Location: California

Re: IRS Now Requiring ID.me again?

Post by zincTwo »

... still waiting on the dust to settle on ID.me vs login.gov

I got one... then found out that it only gave me one of the two sites that I wanted.
I backed out, and am just doing login+password until they figure out which one they want to settle on/migrate to.
tj
Posts: 9518
Joined: Wed Dec 23, 2009 11:10 pm

Re: IRS Now Requiring ID.me again?

Post by tj »

zincTwo wrote: Mon Apr 01, 2024 11:14 pm ... still waiting on the dust to settle on ID.me vs login.gov

I got one... then found out that it only gave me one of the two sites that I wanted.
I backed out, and am just doing login+password until they figure out which one they want to settle on/migrate to.
Did IRS finally approve login.gov for use?
single2019
Posts: 277
Joined: Thu May 27, 2021 12:13 pm

Re: IRS Now Requiring ID.me again?

Post by single2019 »

tj wrote: Mon Apr 01, 2024 11:21 pm
zincTwo wrote: Mon Apr 01, 2024 11:14 pm ... still waiting on the dust to settle on ID.me vs login.gov

I got one... then found out that it only gave me one of the two sites that I wanted.
I backed out, and am just doing login+password until they figure out which one they want to settle on/migrate to.
Did IRS finally approve login.gov for use?
No. As of now, the only way to login to your irs account is to use id.me
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