Penfed mortgage/heloc, etc

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wbond
Posts: 1078
Joined: Wed Dec 10, 2008 6:55 pm

Penfed mortgage/heloc, etc

Post by wbond »

I first joined Penfed in 2009 for a mortgage based on advice in this forum.

What do people think now?

Thanks,

wbond
renegade06
Posts: 483
Joined: Sat Jan 12, 2019 3:00 pm

Re: Penfed mortgage/heloc, etc

Post by renegade06 »

I’ve had negative experiences with PenFed. In the two times that I needed to access my money from the high yield online savings, there were problems. Most recently, it took 3 days and multiple phone calls for me to transfer $$ from PenFed to USAA (it was a computer glitch on their end). I ended up wiring all of my $$ out of there and put my cash in VMFXX at Vanguard. I would not have faith in working with PenFed on a mortgage - especially if it was a competitive situation and you needed a prompt turnaround. Everyone I dealt with was nice, but there did not seem to be any hustle in help me fix my problem.
Mike Scott
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Joined: Fri Jul 19, 2013 2:45 pm

Re: Penfed mortgage/heloc, etc

Post by Mike Scott »

Depends on how competitive they are on a specific product at the moment.
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wbond
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Re: Penfed mortgage/heloc, etc

Post by wbond »

Mike Scott wrote: Tue Jan 24, 2023 10:12 pm Depends on how competitive they are on a specific product at the moment.
Meaning something like, if the terms are worth it put up with the service?

But, not as good a deal as 15 years ago?
Colorado14
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Joined: Thu Apr 07, 2011 4:58 pm
Location: Colorado

Re: Penfed mortgage/heloc, etc

Post by Colorado14 »

I previously held a mortgage with them and had a great mortgage rate. Customer service was terrible; maybe that has improved, maybe not. After I paid off the mortgage, I dropped membership due to the poor customer service. Overall, the cheap rate was probably worth the hassle... Good luck with whatever you decide.
harikaried
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Joined: Fri Mar 09, 2012 3:47 pm

Re: Penfed mortgage/heloc, etc

Post by harikaried »

We opened a 5/5 ELOC with PenFed using our home almost a decade ago with no opening or ongoing fees and the process was quite easy then. There was no initial borrowing requirement, and we generally kept it at $0 balance. The interest rate didn't adjust upwards at 5 years, so now it's a better rate than what we can get otherwise and has a balance that we're not aggressively paying off. That might change if it adjusts later next year for the final 5 years.
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