Global Entry
Global Entry
The Global Entry lines have been slower than the regular citizen lines on my 3 returns to ATL in 2022. Is anyone else experiencing this?
Re: Global Entry
Can't answer about ATL, but we just returned from Paris and were through the GE line at ORD in less than 5 minutes. There were 4-5 other flights arriving at the same time too.
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Re: Global Entry
Just did dfw not long ago and I barely broke stride
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Re: Global Entry
Came back into the US from Paris through Detroit this past July, the stop to let the Global Entry kiosk scan my face barely slowed me down.
That being said, I have seen long lines before at the Customs & Border Patrol offices of people coming into the country and trying to sign up for Global Entry. But I've never seen a long slow-up at a Global Entry queue to enter the country.
That being said, I have seen long lines before at the Customs & Border Patrol offices of people coming into the country and trying to sign up for Global Entry. But I've never seen a long slow-up at a Global Entry queue to enter the country.
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Re: Global Entry
Recently returned from Iceland and the TSA machine at ORD was 1 minutes wait and another minutes to scan my face and was done.
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Re: Global Entry
Just returned from Italy into Charlotte, NC on American. No wait at Global Entry kiosks. Lots of people in line for regular customs and entry.
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Re: Global Entry
Went through SFO and the Global Entry was both less crowded and even faster than I'm accustomed to--it was almost creepy. There have been system updates (since the last time I used it) to use facial recognition and the whole thing was fast.
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Re: Global Entry
Must’ve been an anomaly. Couple months ago coming into ATL from Europe and the global entry kiosks were deserted. Took less than a minute.
Regular customs lines looked to be quite long.
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Re: Global Entry
Hard to tell at my airport (ORD). The Global Entry lines are shorter, but have way less TSA agents. The Global Entry lines move quicker (experienced travelers, fewer kids, etc.), but overall it can go either way based on staffing. Are you sure they are really slower? Did you have a travel companion go in the regular while you went in the Global Entry?
If anyone knows (too minute to create a separate thread)....I booked a flight on Air Portugal and I don't see anywhere online to provide a Known Traveler (Global Entry) number. There was a redress number, but I think that is different (watch list). Given the wait times, probably not worth calling them about it.
If anyone knows (too minute to create a separate thread)....I booked a flight on Air Portugal and I don't see anywhere online to provide a Known Traveler (Global Entry) number. There was a redress number, but I think that is different (watch list). Given the wait times, probably not worth calling them about it.
Last edited by michaeljc70 on Fri Sep 30, 2022 6:16 pm, edited 1 time in total.
Re: Global Entry
No wait at all when we went through LAX last month with the new facial recognition system.
In June there were a lot of malfunctioning machines at IAD. Possibly they were in the middle of doing the facial recognition upgrade.
In June there were a lot of malfunctioning machines at IAD. Possibly they were in the middle of doing the facial recognition upgrade.
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Re: Global Entry
GE at ORD does not require you to see a TSA agent, so I don't know what you mean. Machine looks at your face, you collect your pass, you are through. Of course there is a Customs person at the exit, but there is no separate GE line for that.michaeljc70 wrote: ↑Fri Sep 30, 2022 5:56 pm Hard to tell at my airport (ORD). The Global Entry lines are shorter, but have way less TSA agents. The Global Entry lines move quicker (experienced travelers, fewer kids, etc.), but overall it can go either way based on staffing...
PS Possibly you are talking about PreCheck, not Global Entry.
Last edited by Chuckles960 on Fri Sep 30, 2022 9:38 pm, edited 1 time in total.
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Re: Global Entry
You're right..I was thinking about the PreCheck I get with my Global Entry.Chuckles960 wrote: ↑Fri Sep 30, 2022 7:31 pmGE at ORD does not require you to see a TSA agent, so I don't know what you mean. Machine looks at your face, you collect your pass, you are through. Of course there is a Customs person at the exit, but there is no separate GE line for that.michaeljc70 wrote: ↑Fri Sep 30, 2022 5:56 pm Hard to tell at my airport (ORD). The Global Entry lines are shorter, but have way less TSA agents. The Global Entry lines move quicker (experienced travelers, fewer kids, etc.), but overall it can go either way based on staffing...
PS Possibly you talking about PreCheck, not Global Entry.
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Re: Global Entry
Presumably you want to provide it for PreCheck?michaeljc70 wrote: ↑Fri Sep 30, 2022 5:56 pm
If anyone knows (too minute to create a separate thread)....I booked a flight on Air Portugal and I don't see anywhere online to provide a Known Traveler (Global Entry) number. There was a redress number, but I think that is different (watch list). Given the wait times, probably not worth calling them about it.
No personal experience, but this might help:
https://www.flyertalk.com/forum/tap-air ... ation.html
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Re: Global Entry
Great. ThanksTravelGeek wrote: ↑Fri Sep 30, 2022 7:52 pmPresumably you want to provide it for PreCheck?michaeljc70 wrote: ↑Fri Sep 30, 2022 5:56 pm
If anyone knows (too minute to create a separate thread)....I booked a flight on Air Portugal and I don't see anywhere online to provide a Known Traveler (Global Entry) number. There was a redress number, but I think that is different (watch list). Given the wait times, probably not worth calling them about it.
No personal experience, but this might help:
https://www.flyertalk.com/forum/tap-air ... ation.html
Re: Global Entry
I think your point is that CBP does immigration/customs and there is no TSA security check upon arrival from outside the country, but @michael meant CBP. GE at ATL requires you first go to the kiosk for a facial recognition scan, then stand in line to stand in front of another camera by a CBP agent. In most cases, the agent looks at you and looks at the screen and says “next“. In some cases, things don’t go smoothly and the line stops for a bit.Chuckles960 wrote: ↑Fri Sep 30, 2022 7:31 pmGE at ORD does not require you to see a TSA agent, so I don't know what you mean. Machine looks at your face, you collect your pass, you are through. Of course there is a Customs person at the exit, but there is no separate GE line for that.michaeljc70 wrote: ↑Fri Sep 30, 2022 5:56 pm Hard to tell at my airport (ORD). The Global Entry lines are shorter, but have way less TSA agents. The Global Entry lines move quicker (experienced travelers, fewer kids, etc.), but overall it can go either way based on staffing...
PS Possibly you are talking about PreCheck, not Global Entry.
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Re: Global Entry
As stated above, at ORD "Machine looks at your face, you collect your pass, you are through." GE at ORD does not require you to see a CBP agent, except the Customs line after collecting luggage.Iporante wrote: ↑Mon Oct 03, 2022 7:17 pmI think your point is that CBP does immigration/customs and there is no TSA security check upon arrival from outside the country, but @michael meant CBP. GE at ATL requires you first go to the kiosk for a facial recognition scan, then stand in line to stand in front of another camera by a CBP agent. In most cases, the agent looks at you and looks at the screen and says “next“. In some cases, things don’t go smoothly and the line stops for a bit.Chuckles960 wrote: ↑Fri Sep 30, 2022 7:31 pmGE at ORD does not require you to see a TSA agent, so I don't know what you mean. Machine looks at your face, you collect your pass, you are through. Of course there is a Customs person at the exit, but there is no separate GE line for that.michaeljc70 wrote: ↑Fri Sep 30, 2022 5:56 pm Hard to tell at my airport (ORD). The Global Entry lines are shorter, but have way less TSA agents. The Global Entry lines move quicker (experienced travelers, fewer kids, etc.), but overall it can go either way based on staffing...
PS Possibly you are talking about PreCheck, not Global Entry.
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Re: Global Entry
I have found that the Mobile Passport app (free!) to be at least as fast as Global Entry.
If you are among the first through baggage claim (maybe you didn't check a bag) and there are no other flights arriving in front of you to create a queue, there isn't much benefit to either, you just stroll through and out the door.
If you are among the first through baggage claim (maybe you didn't check a bag) and there are no other flights arriving in front of you to create a queue, there isn't much benefit to either, you just stroll through and out the door.
Re: Global Entry
I hear you. My intent was to explain what I think michael meant when he wrote "TSA" and describe the process in ATL.Chuckles960 wrote: ↑Mon Oct 03, 2022 9:45 pm As stated above, at ORD "Machine looks at your face, you collect your pass, you are through." GE at ORD does not require you to see a CBP agent, except the Customs line after collecting luggage.
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Re: Global Entry
I've had no wait for GE on the last few international trips. Pre-Check is a different story. Everyone and their mother has pre-check now through credit cards, so the lines are often longer than the non-precheck lines.
Re: Global Entry
One would think that TSA could adjust the allocation of lines/agents between Pre-Check and Standard if the fraction of flyers with Pre-Check has changed. Especially given that Pre-Check flyers require less work/screening on their part.NYCaviator wrote: ↑Tue Oct 04, 2022 8:02 am I've had no wait for GE on the last few international trips. Pre-Check is a different story. Everyone and their mother has pre-check now through credit cards, so the lines are often longer than the non-precheck lines.
One would think....
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Re: Global Entry
You are correct but when ORD first installed the new system (April/May I think) they had a person right by the machines verifying that the image was captured correctly and handing you off to the agent providing the pass. I don't think this process lasted more than a few weeks.Chuckles960 wrote: ↑Mon Oct 03, 2022 9:45 pmAs stated above, at ORD "Machine looks at your face, you collect your pass, you are through." GE at ORD does not require you to see a CBP agent, except the Customs line after collecting luggage.Iporante wrote: ↑Mon Oct 03, 2022 7:17 pmI think your point is that CBP does immigration/customs and there is no TSA security check upon arrival from outside the country, but @michael meant CBP. GE at ATL requires you first go to the kiosk for a facial recognition scan, then stand in line to stand in front of another camera by a CBP agent. In most cases, the agent looks at you and looks at the screen and says “next“. In some cases, things don’t go smoothly and the line stops for a bit.Chuckles960 wrote: ↑Fri Sep 30, 2022 7:31 pmGE at ORD does not require you to see a TSA agent, so I don't know what you mean. Machine looks at your face, you collect your pass, you are through. Of course there is a Customs person at the exit, but there is no separate GE line for that.michaeljc70 wrote: ↑Fri Sep 30, 2022 5:56 pm Hard to tell at my airport (ORD). The Global Entry lines are shorter, but have way less TSA agents. The Global Entry lines move quicker (experienced travelers, fewer kids, etc.), but overall it can go either way based on staffing...
PS Possibly you are talking about PreCheck, not Global Entry.
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Re: Global Entry
Not my experience, flew back home to SEA after a vacation in Europe and blew past at least 200, likely closer to 300, people.
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Re: Global Entry
I've only used MPC and its predecessor for years, and never had a problem. It's hasn't been clear to me what the advantage of GE is.
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Re: Global Entry
I've noticed that PreCheck lines have gotten to be as long/longer than the regular lines. But the line usually moves very fast, and I strongly prefer not to remove my shoes, take out my electronics and liquids bag, and go through the scanner in the regular line. So I go to the preCheck line no matter what. And when we flew last month I complained to my husband "this line is so LOOONG" and then we got through it in 6 minutes flat. So it was no big deal.michaeljc70 wrote: ↑Fri Sep 30, 2022 7:40 pmYou're right..I was thinking about the PreCheck I get with my Global Entry.Chuckles960 wrote: ↑Fri Sep 30, 2022 7:31 pm ...
PS Possibly you talking about PreCheck, not Global Entry.
Re: Global Entry
I used to love MPC. I got GE in 2020 ( ) after several returns to ATL where the MPC process wasn't working and my colleagues with GE were long gone by the time I cleared CBP.
Re: Global Entry
I've also found Mobile Passport to be just as quick. I use it mainly at JFK.criticalmass wrote: ↑Mon Oct 03, 2022 9:59 pm I have found that the Mobile Passport app (free!) to be at least as fast as Global Entry.
If you are among the first through baggage claim (maybe you didn't check a bag) and there are no other flights arriving in front of you to create a queue, there isn't much benefit to either, you just stroll through and out the door.
Re: Global Entry
Just looked into GE
Next available appointment is June
That’s Atlanta not a small town where I could expect such a wait
I guess I won’t get it
Next available appointment is June
That’s Atlanta not a small town where I could expect such a wait
I guess I won’t get it
Re: Global Entry
When I recently went through a non pre-check line, I had to remove my shoes, but my liquids and electronics stayed in my bag.boglegirl wrote: ↑Tue Oct 04, 2022 2:46 pmI've noticed that PreCheck lines have gotten to be as long/longer than the regular lines. But the line usually moves very fast, and I strongly prefer not to remove my shoes, take out my electronics and liquids bag, and go through the scanner in the regular line. So I go to the preCheck line no matter what. And when we flew last month I complained to my husband "this line is so LOOONG" and then we got through it in 6 minutes flat. So it was no big deal.michaeljc70 wrote: ↑Fri Sep 30, 2022 7:40 pmYou're right..I was thinking about the PreCheck I get with my Global Entry.Chuckles960 wrote: ↑Fri Sep 30, 2022 7:31 pm ...
PS Possibly you talking about PreCheck, not Global Entry.
Re: Global Entry
Kiosks were empty in MSP when I used them a couple weeks ago. Massive line otherwise
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Re: Global Entry
A recent departure from Boston (with the newer machines that use the fixed trays) required electronics out. A recent departure from Dulles in Virginia with the same machine required electronics to stay in. Ditto SeaTac in Washington. There is no consistency in TSA land. I haven’t been thru SFO recently, which does not use TSA at all, but they probably do something else…bluebolt wrote: ↑Tue Oct 04, 2022 7:46 pmWhen I recently went through a non pre-check line, I had to remove my shoes, but my liquids and electronics stayed in my bag.boglegirl wrote: ↑Tue Oct 04, 2022 2:46 pmI've noticed that PreCheck lines have gotten to be as long/longer than the regular lines. But the line usually moves very fast, and I strongly prefer not to remove my shoes, take out my electronics and liquids bag, and go through the scanner in the regular line. So I go to the preCheck line no matter what. And when we flew last month I complained to my husband "this line is so LOOONG" and then we got through it in 6 minutes flat. So it was no big deal.michaeljc70 wrote: ↑Fri Sep 30, 2022 7:40 pmYou're right..I was thinking about the PreCheck I get with my Global Entry.Chuckles960 wrote: ↑Fri Sep 30, 2022 7:31 pm ...
PS Possibly you talking about PreCheck, not Global Entry.
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Re: Global Entry
Now the new thing is Clear. When everyone started getting pre-check for free through their credit cards, it made sense to pay for Clear to get through the line a little quicker. Now lots of people are getting Clear for free, so those lines are starting to fill up. Moral of the story is... travel sucks these days!oxothuk wrote: ↑Tue Oct 04, 2022 9:46 amOne would think that TSA could adjust the allocation of lines/agents between Pre-Check and Standard if the fraction of flyers with Pre-Check has changed. Especially given that Pre-Check flyers require less work/screening on their part.NYCaviator wrote: ↑Tue Oct 04, 2022 8:02 am I've had no wait for GE on the last few international trips. Pre-Check is a different story. Everyone and their mother has pre-check now through credit cards, so the lines are often longer than the non-precheck lines.
One would think....
Re: Global Entry
What's "MPC?"
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Re: Global Entry
Mobile passport control. Check it out here, https://www.cbp.gov/travel/us-citizens/ ... rt-control
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Re: Global Entry
Clark Howard says:
so do you still have security screenings with MPC which you wouldn't with GE?One thing to note: Mobile Passport does not give you TSA Precheck, which is a program that allows for low-risk passengers to expedite their security screenings.
source: https://clark.com/travel/mobile-passpor ... s-to-know/
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Re: Global Entry
Global Entry gets you through customs and passport control in an expedited way and also gives you PreCheck, which gives you expedited security screening to get into the sterile (airside) part of the country.arcticpineapplecorp. wrote: ↑Wed Oct 05, 2022 9:29 pmClark Howard says:
so do you still have security screenings with MPC which you wouldn't with GE?One thing to note: Mobile Passport does not give you TSA Precheck, which is a program that allows for low-risk passengers to expedite their security screenings.
source: https://clark.com/travel/mobile-passpor ... s-to-know/
MPC gives you a streamlined way to get through passport control. To get into a secure area, you either do the no-PreCheck line, or you pay separately for PreCheck-only access.
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Re: Global Entry
Not sure what you mean. Before departure, everyone gets security screening (if they didn't, flying would be less safe). After arrival, no one gets security screening.arcticpineapplecorp. wrote: ↑Wed Oct 05, 2022 9:29 pmClark Howard says:
so do you still have security screenings with MPC which you wouldn't with GE?One thing to note: Mobile Passport does not give you TSA Precheck, which is a program that allows for low-risk passengers to expedite their security screenings.
source: https://clark.com/travel/mobile-passpor ... s-to-know/
GE/Precheck gets you separate security lines that move faster most of the time. MPC (passport control) is about international arrival, not departure.
The advantage of MPC is not so much the faster processing once you see a CBP officer, because it is not what takes the most time.The advantage is the separate line. I have no experience of how much faster it is---I am sure it varies and anecdotal evidence does not predict what will happen in any specific case. I do know that the regular lines can sometimes (not always) be very long. But it is much worse for foreigners.
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Re: Global Entry
thanks. the longest lines i find are coming back in to USA from international flights (going through customs, handing in the declaration form, etc). What would be a way to cut down on that? Would MPC help there or GE?Chuckles960 wrote: ↑Thu Oct 06, 2022 11:54 amNot sure what you mean. Before departure, everyone gets security screening (if they didn't, flying would be less safe). After arrival, no one gets security screening.arcticpineapplecorp. wrote: ↑Wed Oct 05, 2022 9:29 pmClark Howard says:
so do you still have security screenings with MPC which you wouldn't with GE?One thing to note: Mobile Passport does not give you TSA Precheck, which is a program that allows for low-risk passengers to expedite their security screenings.
source: https://clark.com/travel/mobile-passpor ... s-to-know/
GE/Precheck gets you separate security lines that move faster most of the time. MPC (passport control) is about international arrival, not departure.
The advantage of MPC is not so much the faster processing once you see a CBP officer, because it is not what takes the most time.The advantage is the separate line. I have no experience of how much faster it is---I am sure it varies and anecdotal evidence does not predict what will happen in any specific case. I do know that the regular lines can sometimes (not always) be very long. But it is much worse for foreigners.
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Re: Global Entry
"Going through Customs" and "handing in the declaration form" are exactly the same thing. Nothing helps with that. (Some airports at some times have had separate Customs lines for GE, but not consistently.)arcticpineapplecorp. wrote: ↑Thu Oct 06, 2022 12:15 pmthanks. the longest lines i find are coming back in to USA from international flights (going through customs, handing in the declaration form, etc). What would be a way to cut down on that? Would MPC help there or GE?
GE and MPC speed up immigration processing.
Also, there is no program that speeds up delivery of checked luggage...
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Re: Global Entry
thanks. can you elaborate on what you mean by immigration processing?Chuckles960 wrote: ↑Thu Oct 06, 2022 12:32 pm"Going through Customs" and "handing in the declaration form" are exactly the same thing. Nothing helps with that. (Some airports at some times have had separate Customs lines for GE, but not consistently.)arcticpineapplecorp. wrote: ↑Thu Oct 06, 2022 12:15 pmthanks. the longest lines i find are coming back in to USA from international flights (going through customs, handing in the declaration form, etc). What would be a way to cut down on that? Would MPC help there or GE?
GE and MPC speed up immigration processing.
Also, there is no program that speeds up delivery of checked luggage...
It's hard to accept the truth when the lies were exactly what you wanted to hear. Investing is simple, but not easy. Buy, hold & rebalance low cost index funds & manage taxable events. Asking Portfolio Questions |
Re: Global Entry
Came into SEA about a week ago and the GE line was not any faster than the regular lins.
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Re: Global Entry
Not sure how much you need explained, or maybe you're just pulling my leg. Immigration is also known as "passport control", it's where you present a passport (and if necessary a visa) to be let into a country. It is not the same as Customs, which deals only with luggage and not people. At some airports (Miami?) both are done at once, but not usually.arcticpineapplecorp. wrote: ↑Thu Oct 06, 2022 2:55 pm thanks. can you elaborate on what you mean by immigration processing?
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Re: Global Entry
no honestly trying to figure out. haven't traveled in a number of years but remember scanning my face and my passport at a kiosk, but then still had to stand in a line for an hour at EWR (Newark) upon arrival back in US. Just trying to see if there's anything that could have sped that up as you keep hearing people "skip" the line and wondering what they're doing and how to do it, etc. if possible. Guess I just have to read up more on it as we plan to travel in the next few years covid willing.Chuckles960 wrote: ↑Thu Oct 06, 2022 3:38 pmNot sure how much you need explained, or maybe you're just pulling my leg. Immigration is also known as "passport control", it's where you present a passport (and if necessary a visa) to be let into a country. It is not the same as Customs, which deals only with luggage and not people. At some airports (Miami?) both are done at once, but not usually.arcticpineapplecorp. wrote: ↑Thu Oct 06, 2022 2:55 pm thanks. can you elaborate on what you mean by immigration processing?
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Re: Global Entry
Check to see if they have an appointment on arrival facility. Makes for a little delay on your first return but then you have GE for 5 years and renewal is usually pretty easy.