2020 Lexus RX 350L Advice

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Wolverine90
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2020 Lexus RX 350L Advice

Post by Wolverine90 » Fri Jan 10, 2020 8:27 pm

Bogleheads,

We are considering purchasing a new Lexus RX 350L and interested in any advice you may have regarding the vehicle and strategies for getting the best deal. Is the price premium worth considering the hybrid version RX 450hL?

We can afford the car, can pay cash and intend to keep it for a minimum of 8-10 years.

Thank you in advance.

Wolverine90

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Re: 2020 Lexus RX 350L Advice

Post by LadyGeek » Fri Jan 10, 2020 8:47 pm

This thread is now in the Personal Consumer Issues forum (car).
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

itaos
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Re: 2020 Lexus RX 350L Advice

Post by itaos » Fri Jan 10, 2020 11:47 pm

Self reported prices paid for 2020 models: https://www.clublexus.com/forums/rx-4th ... rices.html
Briefly looking over that post, it appears you should be getting >10% off MSRP before rebates. YMMV

Email all dealers within 100+ miles asking for out the door prices for the exact model and options you want. Shop those prices against each other. If you want a lower effort solution use a buying program such as Costco for a likely higher final cost.
Last edited by itaos on Fri Jan 10, 2020 11:58 pm, edited 2 times in total.

jlawrence01
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Re: 2020 Lexus RX 350L Advice

Post by jlawrence01 » Fri Jan 10, 2020 11:50 pm

I do not own an RX350 but I have purchased four of them for our corporate fleet. I can say that in terms of reliability, they are the best luxury vehicles that we have had in the fleet. None of our drivers had a breakdown and we generally kept the vehicles for four years and 100k miles.

At the end of the lease, we would remarket the vehicles through the local Manheim auction. As a corporate fleet customer, that was the quick and easy way to get rid of vehicles at the end of the lease as I had no desire to run a used car lot. In general, we would recover 50-60% of our initial capitalized cost even on vehicles with 100k miles.

There are two drawbacks to the vehicle. First, while the car is reliable, maintenance is pricey compared to garden variety vehicles. And the notion that you can reduce these costs by taking it to a Toyota dealership is inaccurate as many Toyota dealers will not service the Lexus vehicles.

Second, if you are looking for a vehicle that you can really customize to your own tastes, this is not the vehicle. When I was in the market, the Chicagoland dealers provided the RX350 in three trims - without the nav system, with the nav system, and with the nav system and the entertainment package. Sure all those those were in different colors and the like. However, compared to other makes, this was pretty limited.

Also, these vehicles have a strong demand in most markets. There is very little discounting and the usual tricks that most people recommend that might work when buying a Ford Taurus don't work for a Lexus.

jpohio
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Re: 2020 Lexus RX 350L Advice

Post by jpohio » Sat Jan 11, 2020 7:47 am

DW has 2010 Rx450h. Great ride, very reliable. She likes driving a hybrid, with gas prices relatively low I am guessing I didn’t make up the premium paid for the hybrid. Agree on other comments on relatively expensive maintenance but over 10 years so far no problems with the car.

We are in Ohio, 450h is harder to find

FI4LIFE
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Re: 2020 Lexus RX 350L Advice

Post by FI4LIFE » Sat Jan 11, 2020 9:54 am

We are the happy owners of a now older (2012) RX350 and it has been a fantastic vehicle for us. Zero maintenance issues. Still almost no rattles on the highway. The interior has held up to the abuse of our three children and their car seats, shoe scuffs, lollipops, goldfish crumbs and beach sand.

Our only minor complaint is that it seems to eat up tires quickly, as I have been told many AWD SUV's do. I can't offer purchasing advice, we bought ours slightly used in 2014 for a significant discount off the new price for only 24000 miles of use.

Do not hesitate to buy. We will likely buy one again. Good luck to you.

Helo80
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Re: 2020 Lexus RX 350L Advice

Post by Helo80 » Sat Jan 11, 2020 10:07 am

itaos wrote:
Fri Jan 10, 2020 11:47 pm
Self reported prices paid for 2020 models: https://www.clublexus.com/forums/rx-4th ... rices.html
Briefly looking over that post, it appears you should be getting >10% off MSRP before rebates. YMMV

Email all dealers within 100+ miles asking for out the door prices for the exact model and options you want. Shop those prices against each other. If you want a lower effort solution use a buying program such as Costco for a likely higher final cost.

This is pretty much how I would approach it.

OP - if You're local to Georgia, I believe there is a volume Lexus dealer in Smyrna? Not sure, as it's been a few years since I looked at Lexus.

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snackdog
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Re: 2020 Lexus RX 350L Advice

Post by snackdog » Sat Jan 11, 2020 10:24 am

Lexus has really lost their way on styling I’m afraid. If they fix it in the next model these could be unpopular resales.

vasu100
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Re: 2020 Lexus RX 350L Advice

Post by vasu100 » Sat Jan 11, 2020 10:39 am

Or you can wait 6 months and buy the Tesla Model Y !

sambb
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Re: 2020 Lexus RX 350L Advice

Post by sambb » Sat Jan 11, 2020 11:33 am

Lexus RX sales have hit record highs. Like the styling, great car.

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Sandi_k
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Re: 2020 Lexus RX 350L Advice

Post by Sandi_k » Sat Jan 11, 2020 11:57 am

The Club Lexus forums are a wealth of info, so peruse those for a bit to get some idea of what you're signing up for; I owned a 3rd Gen RX350 for 10 years - 2010-2019 - and put 256k miles on it in that time. Rock solid car.

I finally sold it when the RAV4 hybrid was released, and I could get one in the trim and color combo I wanted - which didn't happen until October 2019. The Lexus sold to the first person who saw it, even though I'd special-ordered the car without NAV in 2010. I got $8k for it.

For the PP who said it ate tires...not sure why, as I had 4 sets of tires on mine through the years; the shipped set of Dunlops, which went at 44k miles; then a set of Yokohama Parada Spec X's, which lasted until 107k; then a set of Nitto Crossteks, which lasted to 186k miles, and I replaced them with another set of Crossteks, which were still on the car when I sold it.

I will say that although the RX350 was never thrilling to drive, it was a remarkably well-built and well-mannered car. I bought the current Toyota for very a specific reason (mileage! 42 mpg), and (as expected) I do not find it as refined a car. I already have one rattle that is annoying; several small elements (such as a non-height adjustable, non-power passenger seat; no auto-pushback of the driver's seat when the ignition is off; and no cargo area levers for reclining the seats for loading stuff) make me wistful about the RX350. I am sure that once I retire and stop driving 25k miles per year, I will be eager to get back into a Lexus.

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Re: 2020 Lexus RX 350L Advice

Post by lazydavid » Sat Jan 11, 2020 12:40 pm

I owned a 2nd gen 2007 for 12 years and 165k miles. As others have said, very reliable--mine was not so great under warranty, but only needed about $1200 in repairs out of warranty--but about the farthest thing there is from a driver's car. If you are looking for a transportation appliance in the midsize CUV form factor, there are few better choices.

Just don't go into the L thinking you're actually getting a three-row, because you're not. This is essentially the same 2-row RX they've been selling since 2005 (the first gen before that was significantly smaller), stretched 3 inches so they can say it seats 7 on paper. It has a third row in the same manner of speaking that a Porsche 911 has a back seat. As long as you're ok with that, you do get a touch more cargo space with the 3rd row down than you do in the standard model.

Leesbro63
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Re: 2020 Lexus RX 350L Advice

Post by Leesbro63 » Sat Jan 11, 2020 12:52 pm

I have a 2017 RX350 that is exactly 3 years old. I planned to get a new one at 3 years, but this vehicle has been so rock solid (to steal someone else's description, from above), and the new one is not much changed, that I'll keep this at least another year, probably 2. I previously had an LS460 but refused to pay 80 grand for a car once my old car was due for replacement. That being said, I never even think about the LS. Lexus hit the bullseye with this RX. Some people were put off by the front end, but either people are getting used to it or the vehicle is just so solid that no one cares. As an aside, I had an NX as a loaner car recently and originally thought I'd get one of those as my next car. But my Rx rides so much better...stick with the Rx.

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Wolverine90
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Re: 2020 Lexus RX 350L Advice

Post by Wolverine90 » Sat Jan 11, 2020 4:14 pm

Thank you all for the fantastic advice and insights! Your feedback validates our research on the RX 350 and makes us much more confident in our purchase decision. We are willing to drive out of the area to get a deal and believe Jan/Feb is probably a good time to buy if we can find the right color/pkg on a Lexus dealers lot. This is why Bogleheads is the best forum on the internet! Thanks again.

Wolverine90

Helo80
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Re: 2020 Lexus RX 350L Advice

Post by Helo80 » Sat Jan 11, 2020 4:21 pm

snackdog wrote:
Sat Jan 11, 2020 10:24 am
Lexus has really lost their way on styling I’m afraid. If they fix it in the next model these could be unpopular resales.
Actually meant to respond to this... Yes, the styling of Lexus's now is polarizing. I happen to think it looks sharp. My dad hates it and says it looks like a large mouth bass.

That being said, RX is Lexus's bread and butter for like 20 years. You will not find a better luxury midsize SUV. Resale pricing tends to reflect that. There will always be a market for used Lexus's in good condition as they're bulletproof cars. If I had to pickup a 8-10 year old midsize SUV, RX and maybe Highlander would be the only two on the list... guess what share a lot of common internals?

Helo80
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Re: 2020 Lexus RX 350L Advice

Post by Helo80 » Sat Jan 11, 2020 4:23 pm

Wolverine90 wrote:
Sat Jan 11, 2020 4:14 pm
Thank you all for the fantastic advice and insights! Your feedback validates our research on the RX 350 and makes us much more confident in our purchase decision. We are willing to drive out of the area to get a deal and believe Jan/Feb is probably a good time to buy if we can find the right color/pkg on a Lexus dealers lot. This is why Bogleheads is the best forum on the internet! Thanks again.

Wolverine90

cool --- you honestly cannot go wrong with an RX. Like I said in the comment above, they're bulletproof vehicles and are Lexus's bread and butter model. Even if the vehicles were caught up in an emissions cheating scandal like VW, I think people would still buy them... like me.

Oilcans
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Re: 2020 Lexus RX 350L Advice

Post by Oilcans » Sat Jan 11, 2020 4:57 pm

Not much to add to what already has been said.
In the last eight years we have owned an ES 350, two GS 350's and now a 2018 RX 450 hl which we bought in Sept 2018. At that time we had made up our mind to purchase the RX 350 but the salesperson had me drive the 450 and I was sold. Much nicer ride an so we made the purchase. We loved all the other Lexus vehicles but very happy with the RX450 and will be taking a look at another one in a couple of weeks. You can't go wrong with either the RX350 or the RX450!

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Re: 2020 Lexus RX 350L Advice

Post by Gnirk » Sun Jan 12, 2020 1:05 am

lazydavid wrote:
Sat Jan 11, 2020 12:40 pm
I owned a 2nd gen 2007 for 12 years and 165k miles. As others have said, very reliable--mine was not so great under warranty, but only needed about $1200 in repairs out of warranty--but about the farthest thing there is from a driver's car. If you are looking for a transportation appliance in the midsize CUV form factor, there are few better choices.

Just don't go into the L thinking you're actually getting a three-row, because you're not. This is essentially the same 2-row RX they've been selling since 2005 (the first gen before that was significantly smaller), stretched 3 inches so they can say it seats 7 on paper. It has a third row in the same manner of speaking that a Porsche 911 has a back seat. As long as you're ok with that, you do get a touch more cargo space with the 3rd row down than you do in the standard model.
+1
We’ve owned several RX350s; I currently have a 2015, without navigation (my choice at the time), and I love driving it. If you want a good three-row seater, try the Toyota Highlander. I think we have the Limited AWD (DH Car), with all the safety features and second row captain’s seats for easier access to the third row. And you can actually use the third row of seats. The Highlander actually gets better mileage than my Lexus.

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Re: 2020 Lexus RX 350L Advice

Post by Gnirk » Sun Jan 12, 2020 1:06 am

Duplicate

rotorhead
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Re: 2020 Lexus RX 350L Advice

Post by rotorhead » Sun Jan 12, 2020 11:50 am

My wife's 2002 RX300 just passed 100,000 miles few months ago; and she is still very pleased with it. The car still looks new. It was replacement for her 1994 ES300 Anniversary Edition. That was a beautiful car.

Lexus do make fine cars; but they are not impervious to failure. Guess we were just unlucky. With the RX300, we have, in fact had several pretty costly failures over the years - passenger side air bag, air con evaporator core assembly, power steering high pressure tube assembly failure, door lock actuator motor failures (2); & replaced the O2 sensors twice.

Wife still loves the car; but since 2015, Lexus have lost their way on styling in our opinion. Her replacement for the RX300 later this year, or next, will not be another Lexus.

anil686
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Re: 2020 Lexus RX 350L Advice

Post by anil686 » Sun Jan 12, 2020 8:07 pm

None other than if you want less work - Costco is typically pretty good with these - normally near dealer invoice + rebates on top. Depends on re-styling -if just re-styled or re-designed - then probably less discounts.

#2 - many dealers in our area have some that are loaners that have under 10,000 miles - normally a decent discount (roughly 15% lower)

Re: savings with toyota dealers servicing Lexus - I have had success with this. No problems in the DFW area as many Toyota dealers were happy to service them at about half the cost. Needed to Uber or Lyft to and from the dealer instead of the nice loaner but an oil change ran me $65 vs nearly $200 at the Lexus dealer....

zlandar
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Re: 2020 Lexus RX 350L Advice

Post by zlandar » Mon Jan 13, 2020 8:42 am

jlawrence01 wrote:
Fri Jan 10, 2020 11:50 pm
There are two drawbacks to the vehicle. First, while the car is reliable, maintenance is pricey compared to garden variety vehicles. And the notion that you can reduce these costs by taking it to a Toyota dealership is inaccurate as many Toyota dealers will not service the Lexus vehicles.
Maybe what you are experiencing is something regional or if the Toyota and Lexus dealer are owned by the same company. I own an Acura and my my local Honda dealers have no qualms servicing my Acura RDX. Quick google search shows a Lexus dealer saying it's fine getting a Lexus serviced at a Toyota dealer:

https://www.northwestlexus.com/can-i-ha ... questions/

Leesbro63
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Re: 2020 Lexus RX 350L Advice

Post by Leesbro63 » Mon Jan 13, 2020 9:50 am

I get mine serviced by a local independent. Fairly cheap. No loaner car and biscotti though.

jlawrence01
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Re: 2020 Lexus RX 350L Advice

Post by jlawrence01 » Mon Jan 13, 2020 9:53 am

zlandar wrote:
Mon Jan 13, 2020 8:42 am

Maybe what you are experiencing is something regional or if the Toyota and Lexus dealer are owned by the same company. I own an Acura and my my local Honda dealers have no qualms servicing my Acura RDX. Quick google search shows a Lexus dealer saying it's fine getting a Lexus serviced at a Toyota dealer:

https://www.northwestlexus.com/can-i-ha ... questions/

I have encountered this in Chicagoland and Tucson at several dealerships. Recently, when I had lunch with my favorite local Toyota service advisors, they told me that they did not have the full range of equipment to diagnose Lexus vehicles. Therefore, they did not seek out the business.

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Sandi_k
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Re: 2020 Lexus RX 350L Advice

Post by Sandi_k » Tue Jan 14, 2020 11:36 am

Leesbro63 wrote:
Mon Jan 13, 2020 9:50 am
I get mine serviced by a local independent. Fairly cheap. No loaner car and biscotti though.
My Lexus dealer stopped offering free loaners, UNLESS your service bill was $400+.

I stopped using them for anything routine as a result, since I couldn't hang around the dealership half the day for an oil change; I found a local shop that had excellent reviews, and was closer to home. Then DH would come pick me up after the car was dropped off, and bring me back late in the day, on days when I worked from home.

Leesbro63
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Re: 2020 Lexus RX 350L Advice

Post by Leesbro63 » Tue Jan 14, 2020 11:57 am

Sandi_k wrote:
Tue Jan 14, 2020 11:36 am
Leesbro63 wrote:
Mon Jan 13, 2020 9:50 am
I get mine serviced by a local independent. Fairly cheap. No loaner car and biscotti though.
My Lexus dealer stopped offering free loaners, UNLESS your service bill was $400+.

I stopped using them for anything routine as a result, since I couldn't hang around the dealership half the day for an oil change; I found a local shop that had excellent reviews, and was closer to home. Then DH would come pick me up after the car was dropped off, and bring me back late in the day, on days when I worked from home.
The truth is that these cars don’t require much. And other than the LS, most Lexi are Toyotas underneath. A good independent can handle just about everything for mo more than the cost of servicing a Toyota. Use the dealer for warranty stuff but go elsewhere for e dry thing else. Otherwise it will probably be just an expensive rental car and biscotti under the guise of service.

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