What stands out to us most concerns her largest asset at Morgan Stanley, which is in the Franklin California Tax Free Income Fund Class A1 (FKTFX). She's a California resident. In 2018, this fund generated dividends of about $19,000, all of which was reinvested by Morgan Stanley into the same fund. This fund has a 3.75% front end sales load

Is there any reason for her to reinvest a tax-exempt dividend, when doing so causes a loss of 3.75% right off the bat? Are we missing something? She's in 22% federal tax bracket for 2019.