Is Vanguard down?

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phonond
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Joined: Thu Jun 21, 2012 9:29 am

Is Vanguard down?

Post by phonond » Sun Jun 16, 2019 10:43 am

Maybe it is there poor customer service but I can't access my accounts online and no one works over the weekend. They have nothing on there website to indicate if there is a system issue. Get cryptic error messages. I'd expect a site like Vanguard to be a lot more proactive about this type of monitoring and proactive communication.

Lafder
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Re: Is Vanguard down?

Post by Lafder » Sun Jun 16, 2019 10:47 am

I can go to the main webpage but can not log in. So it is not just you.
lafdr

anon_investor
Posts: 577
Joined: Mon Jun 03, 2019 1:43 pm

Re: Is Vanguard down?

Post by anon_investor » Sun Jun 16, 2019 10:48 am

It is working perfectly fine for me right now, I am able to login and view my accounts and everything. Maybe it was just a small server update this morning?

JTColton
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Joined: Wed Jun 20, 2018 7:41 pm

Re: Is Vanguard down?

Post by JTColton » Sun Jun 16, 2019 11:03 am

No issues for me.

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Sandtrap
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Re: Is Vanguard down?

Post by Sandtrap » Sun Jun 16, 2019 11:08 am

Sometimes the Vanguard site is slow and sluggish. Pages need to be reloaded.
Not the first or last time.
j
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ruralavalon
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Location: Illinois

Re: Is Vanguard down?

Post by ruralavalon » Sun Jun 16, 2019 11:13 am

I just logged in using the Vanguard app. It works fine.

I just logged in using the Vanguard personal investor website. It works fine.
"Everything should be as simple as it is, but not simpler." - Albert Einstein | Wiki article link:Getting Started

Topic Author
phonond
Posts: 9
Joined: Thu Jun 21, 2012 9:29 am

Re: Is Vanguard down?

Post by phonond » Sun Jun 16, 2019 4:37 pm

Thanks everyone. It's working fine now.

Trader Joe
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Re: Is Vanguard down?

Post by Trader Joe » Sun Jun 16, 2019 4:59 pm

No, Vanguard is not down.

HAL 9000
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Location: USA

Re: Is Vanguard down?

Post by HAL 9000 » Mon Dec 02, 2019 8:36 pm

Can anyone login? Looks down again...

TheDDC
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Re: Is Vanguard down?

Post by TheDDC » Mon Dec 02, 2019 8:40 pm

HAL 9000 wrote:
Mon Dec 02, 2019 8:36 pm
Can anyone login? Looks down again...
“Is the Vanguard down?” (Fellow network engineers will appreciate this one)

Gah. You forced me to log in and look at my accounts which I should not have done today!

I can login fine. Vanguard must be improving if they haven’t been down since June 16 according to this thread.

-TheDDC
Refreshingly, a double barrel shotgun blast of truth...

dru808
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Re: Is Vanguard down?

Post by dru808 » Mon Dec 02, 2019 8:45 pm

Works through the app just fine"...............

Is vanguard the only broker that regularly goes down? I know there are schwab and fidelity customers here, don’t hear about them going down. Just the past two days we’ve had multiple threads asking if vanguard is having login issues.

HAL 9000
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Location: USA

Re: Is Vanguard down?

Post by HAL 9000 » Mon Dec 02, 2019 8:50 pm

At what point is this a problem? I've never had the problems on any other sites that I do with them.

DesertDiva
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Re: Is Vanguard down?

Post by DesertDiva » Mon Dec 02, 2019 8:51 pm

It’s Cyber Monday. Anything is possible.

dru808
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Re: Is Vanguard down?

Post by dru808 » Mon Dec 02, 2019 9:24 pm

HAL 9000 wrote:
Mon Dec 02, 2019 8:50 pm
At what point is this a problem? I've never had the problems on any other sites that I do with them.
Right, I’m having a hard time believing this happens at the other big brokers. I realize vanguard is likely the largest provider to the forum members, do these issues arise regularly with schwab or fidelity?

dru808
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Re: Is Vanguard down?

Post by dru808 » Mon Dec 02, 2019 9:25 pm

TheDDC wrote:
Mon Dec 02, 2019 8:40 pm
HAL 9000 wrote:
Mon Dec 02, 2019 8:36 pm
Can anyone login? Looks down again...
“Is the Vanguard down?” (Fellow network engineers will appreciate this one)

Gah. You forced me to log in and look at my accounts which I should not have done today!

I can login fine. Vanguard must be improving if they haven’t been down since June 16 according to this thread.

-TheDDC

There were 2 threads started yesterday about login issues at vanguard. Seems like it’s a regular thing with them.

iamlucky13
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Re: Is Vanguard down?

Post by iamlucky13 » Mon Dec 02, 2019 9:52 pm

It's running extremely slowly for me right now.

I've been clicking on a link, going to do some other tasks, then coming back to my Vanguard tab. I've made it 3 pages in about 15 minutes.

Foredeck
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Re: Is Vanguard down?

Post by Foredeck » Mon Dec 02, 2019 10:05 pm

I initially tried logging into the Vanguard website but was unable to connect. I use a VPN and switched from Chicago (server location) to London U.K. and was able to login no problem. The site was quick and responsive.

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ruralavalon
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Location: Illinois

Re: Is Vanguard down?

Post by ruralavalon » Tue Dec 03, 2019 9:41 am

I just logged with no problem on both the website and then the app. Everything worked fine.
"Everything should be as simple as it is, but not simpler." - Albert Einstein | Wiki article link:Getting Started

JackJackfan
Posts: 1
Joined: Tue Dec 03, 2019 11:59 pm

Re: Is Vanguard down?

Post by JackJackfan » Wed Dec 04, 2019 12:05 am

I was able to log in to my account on Tuesday around 11:30am MST.
Has anyone else been successful? Or is everyone having problems still?

ruhigste
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Joined: Sun Jan 20, 2019 8:13 am

Re: Is Vanguard down?

Post by ruhigste » Wed Dec 04, 2019 10:44 am

I got in on (12/2, 12/3 and 12/4) in the morning.
I failed to get in (12/2 and 12/3) in the evening. I don't think I'll bother this evening (12/4).

Flyer24
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Re: Is Vanguard down?

Post by Flyer24 » Wed Dec 04, 2019 11:16 am

There have already been specific date threads about Vanguard. This particular thread is almost a year old. Topic is locked.

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