Can't change address on "My Social Security" site

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zeugmite
Posts: 1079
Joined: Tue Jul 22, 2008 11:48 pm

Can't change address on "My Social Security" site

Post by zeugmite » Fri Jan 11, 2019 12:29 am

Probably OT, but here goes...

It says there should be a "My Profile" tab, but when I'm logged in I don't have that. Does anyone else have this problem? How do I change my address otherwise?

fru-gal
Posts: 773
Joined: Wed Jan 02, 2019 9:48 pm

Re: Can't change address on "My Social Security" site

Post by fru-gal » Fri Jan 11, 2019 12:54 am

After I logged in and scrolled down to the bottom, there is a go to my profile link.

There is a notice that it will go down for maintenance in a few minutes Thursday/Friday midnight.

chambers136
Posts: 232
Joined: Tue Feb 28, 2017 9:49 am

Re: Can't change address on "My Social Security" site

Post by chambers136 » Fri Jan 11, 2019 7:01 am

I just checked mine- I don't see anywhere either. They don't indicate my address anywhere on the site, so I don't know if they have the right one or not.

Edit: Found this under help:
How can I change my address?

If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account. Go to the My Profile Tab on my Social Security.

This service is not currently available to people who receive Supplemental Security Income (SSI) or do not have a U.S. mailing address. However, if you are receiving SSI, you can still check your address we have on record via the My Profile Tab on my Social Security.

If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can:

Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
Contact your local Social Security office.
If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.

fru-gal
Posts: 773
Joined: Wed Jan 02, 2019 9:48 pm

Re: Can't change address on "My Social Security" site

Post by fru-gal » Fri Jan 11, 2019 7:36 am

I don't know why I bothered to post the answer.

chambers136
Posts: 232
Joined: Tue Feb 28, 2017 9:49 am

Re: Can't change address on "My Social Security" site

Post by chambers136 » Fri Jan 11, 2019 8:50 am

fru-gal wrote:
Fri Jan 11, 2019 7:36 am
I don't know why I bothered to post the answer.
Input is appreciated, but it does not appear to be the answer for people who are not collecting social security. Your answer was not correct in my case.

2015
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Joined: Mon Feb 10, 2014 2:32 pm

Re: Can't change address on "My Social Security" site

Post by 2015 » Fri Jan 11, 2019 2:31 pm

chambers136 wrote:
Fri Jan 11, 2019 7:01 am
...
If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.
Really? I am not receiving SS benefits, just recently moved, and SS sent me a letter telling me the post office had notified them I had moved and if this was correct I didn't have to do anything. My first thought was, "well yes, if I had been able to change my address on the SS site like I was able to do with every other electronic account I have you wouldn't be wasting paper/postage informing me the post office had informed you."

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HueyLD
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Re: Can't change address on "My Social Security" site

Post by HueyLD » Fri Jan 11, 2019 2:55 pm

zeugmite wrote:
Fri Jan 11, 2019 12:29 am
Probably OT, but here goes...

It says there should be a "My Profile" tab, but when I'm logged in I don't have that. Does anyone else have this problem? How do I change my address otherwise?
Interesting.

I created a social security account several years ago but I am not on Medicare or social security.

However, My Profle section has my home address, phone, email, etc.

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