My 2017 CRV is a victim of the dreaded oil gas-dilution issue

[CULater]

TSB 18-114 description of problem:

Under certain circumstances, the vehicle may experience driveability concerns, which may result in DTC's P0300(Random Misfire Detected), P0301 (No. 1 Cylinder Misfire Detected), P0302 (No. 2 Cylinder Misfire Detected), P0303(No. 3 Cylinder Misfire Detected), P0304 (No. 4 Cylinder Misfire Detected), or P0172 (Fuel System Too Rich) to set.

DTC refers to the check engine light "diagnostic trouble code". I've not experienced any check engine light warnings, but it is informative that the one of the DTC codes apparently related to oil dilution is "fuel system too rich." Maybe I'm reaching here, but this fits with my suspicion that the engine computer on the 1.5T is programmed to spray excess fuel into the cylinders to mitigate LSPI and is overdoing it at least in some situations, such as cold engine startup; perhaps the software "fix" is intended to manage this somewhat more effectively. Speculate, speculate...

[2017HatchCivic]

Just a small technical detail on this:

It was fairly simple to install a dual oil filter remote on this engine. Having 2 remote large oil filters increases the total capacity to 5 qt and makes the issue less threatening. Original capacity is 3.7 qt and most dealer service departments do not fill it to correct level.

This has no effect on the original warranty.

Just a few questions Susa


Did you install the dual remote bypass filter and full flow set up? If so was it on a CR-V or civic? Any pictures? Have you checked oil pressure before and after on these 1.5T.

[Helo80]

Just received my letter from Honda to get the "fix." Will get both the software update and replacement of the A/C control unit. Guess I'll be finding out soon myself if it works. Not expecting it to but I might be surprised. Will go to the dealer tomorrow to set up an appointment.

This has been an interesting thread for sure... I hope that the fix, works.

[CULater]

The joke continues. Please, please do not buy one of these things unless you are a masochist.

1) Received second oil analysis report on sample sent after 3000 miles of driving and 50% oil life left on maintenance minder. Fuel dilution once again is >5% at severe level. Now something new is added: a significant level of water contamination, rendering the oil viscosity test invalid. So I don't know if viscosity was within specs or not, which is the critical part. Could the water contamination indicate seal failure or something else that is related to insufficient lubrication from gas-diluted oil? I don't know if this has anything to do with it, but this thing blows water out the tailpipe like an outboard boat engine. I have pictures of the water trail it leaves after I've been driving and pull up to park. Never seen anything like it.

2) Just returned from Honda dealer trying to schedule the update fix for oil dilution (er, "driveability issue" as Honda calls it). Complete waste of my time. While the the letter states that I should take the vehicle into any authorized Honda dealer as soon as possible, this dealer was totally confused. I happen to be in Missouri (not on the list of states where letters are being mailed to owners), while the vehicle was purchased in Iowa (which is on the list). This Missouri dealer did not have access to the software update and had no knowledge that they would be receiving access to that or the A/C control unit replacement. I was told that they wouldn't even do the work unless one of the relevant check engine codes displayed. So, this is another total screw-up by Honda suggesting that even if you are eligible for the fix you can't get it unless you're physically located in an eligible state. Too bad for snowbirds or someone who has relocated; even if you get the letter that you are eligible for the fix you can forget about going to a Honda dealer in another state to get the work done.

The only thing worse than having this problem is having to deal with Honda and Honda dealers about it. Total failure of customer service. If you buy a Honda that's what you're getting. If I were you, I'd take a pass. A complete joke that I've been dealing with now for about a year.

[mortfree]

Trade it in already, please.

Also as you are the worrying type could Honda come after you for libel with this thread?

I am not a lawyer.

[CrestSupeHawk]

I doubt that Honda will sue him for libel. The oil analysis tests are fact and conducted by independent labs. I have had the "fix" on our 2018 CRV and recently noticed a big trail of water from the mufflers after driving 2.5 miles to my Mom's house. I saw the water marks from road to where I parked on the driveway. The trail led right to the mufflers which were dripping a a lot of water. My dilution is no better after the fix. The dipstick wreaks of gasoline. These vehicles have issues that are likely going to rear their ugly heads after the warranty expires. Honda has been deceitful about what is really going on here.

[CULater]

Thought I'd post while this is fresh in my mind. Just got off the phone with American Honda Customer Service at the number on the notification letter to call with questions about the "Product Update." I specifically asked if the Software Update and/or the A/C Controller replacement were offered by Honda as a "fix" for the oil dilution issue. Answer was NO. These updates are provided ONLY to address the DTC's listed in the TSB which are: random misfire, cylinder 1 misfire, cylinder 2 misfire, cylinder 3 misfire, cylinder 4 misfire, or fuel system too rich. I was specifically told that the PUD does not address the oil dilution issue, and that there is no official service bulletin or recall that does address this issue. He said that the oil dilution issue was a separate issue and not the issues being addressed in the TSB. Couldn't be any clearer, could it? If, as a byproduct of the PUD, it seems to help with oil dilution then good for you but don't expect it. So there you have it. Despite Honda's proclamations in the Consumer Reports article and elsewhere, they are not in fact offering a solution to CRV Owners for oil dilution. They lied.

I also asked if you can take your CRV to any Honda dealer in the country to get the update. I was told yes, that all dealers had been notified. I pointed that the dealer I just saw said they couldn't offer the PUD and they did not have access to the software update and did not have any A/C controller parts and knew nothing about it. Gee. Then I asked if they could direct me to any other dealers in my area who could offer the update. I got the phone number of the another Honda dealer and was told to call them. Gee.

I then asked if I should be driving the vehicle if there was fuel in the oil as documented by the high level on the dipstick and by two oil analysis reports that indicate severe fuel dilution. After being placed on hold for 10 minutes while they talked to the lawyer (I guess), they came back and said that unless a dealer has verified that there is a significant problem, Honda Corp can only document my concerns. Of course, I've been to 3 different dealers in 3 different parts of country who all blew me off and didn't even document the issue, saying that they couldn't offer anything unless it comes down to them from American Honda. So, now we have the new Honda Corporate Logo, which is arms crossed with fingers pointing in opposite directions. Dealers say talk to Honda Corp and Honda Corp says talk to the dealer. If it seems to you that Honda is not taking responsibility for this problem, you would be correct. Shameful.

[Wakefield1]

Fuel dilution once again is >5% at severe level. Now something new is added: a significant level of water contamination, rendering the oil viscosity test invalid. So I don't know if viscosity was within specs or not, which is the critical part. Could the water contamination indicate seal failure or something else that is related to insufficient lubrication from gas-diluted oil? I don't know if this has anything to do with it, but this thing blows water out the tailpipe like an outboard boat engine. I have pictures of the water trail it leaves after I've been driving and pull up to park. Never seen anything like it.

It is possible you have another (severe) problem with this engine,most likely independent of the fuel in oil dilution,of a leaking cooling system or head gasket.
Does the exhaust/water smell of antifreeze? Curious as to whether Honda uses water cooling of their turbo bearings (a leak there might not be so catastrophic as a blown head gasket)

[monkey_business]

Trade it in already, please.

Agreed.

CULater,

Is there a reason why you still have this car? If the reason is financial, I think losing money by trading in your almost new CR-V is worth it to save yourself from all the stress and aggravation you seem to be experiencing.

[CULater]

Trade it in already, please.

Agreed.

CULater,

Is there a reason why you still have this car? If the reason is financial, I think losing money by trading in your almost new CR-V is worth it to save yourself from all the stress and aggravation you seem to be experiencing.

As soon as I identify another vehicle that I want as a replacement, I'll take the hit and get rid of the CRV. Have my eye on the 2019 RAV4 just coming out. In the meantime, my mission is to inform people of my experience. If it weren't for the tragedy of this mutant engine, it would be a really good vehicle. People keep buying them because of the appeal, but they don't know or care about the engine problem, or they think they won't draw the short straw if they buy one. Don't do it...

[Ricola]

Admire your tenaciousness, but at some point, it is just a car and they make and crush thousands of them continually. Honda does not deserve your loyalty, consider trading it for RAV4 and turning this over to some Class Action lawyers. Your health will benefit and you might get a $1.99 back some day.

[smitcat]

Admire your tenaciousness, but at some point, it is just a car and they make and crush thousands of them continually. Honda does not deserve your loyalty, consider trading it for RAV4 and turning this over to some Class Action lawyers. Your health will benefit and you might get a $1.99 back some day.

I agree Ricola , life is too short.
Is that a Trojan boat and Zodiac RIB I see in your avatar?

[susa]

Did you install the dual remote bypass filter and full flow set up?

Not BYPASS filters. Yes, installed dual remote full flow. The old filter location connects adapter with dual lines routed into firewall area. Sorry, no pictures. Youtube is full of them.

[GW208]

The joke continues. Please, please do not buy one of these things unless you are a masochist.

The only thing worse than having this problem is having to deal with Honda and Honda dealers about it. Total failure of customer service. If you buy a Honda that's what you're getting. If I were you, I'd take a pass. A complete joke that I've been dealing with now for about a year.

Oh snap!!
Honda reports that the CRV just recorded an all time monthly sales record.

https://hondanews.com/channels/corporat ... s-increase

[Red Spot]

TSB 18-114 description of problem:

Under certain circumstances, the vehicle may experience driveability concerns, which may result in DTC's P0300(Random Misfire Detected), P0301 (No. 1 Cylinder Misfire Detected), P0302 (No. 2 Cylinder Misfire Detected), P0303(No. 3 Cylinder Misfire Detected), P0304 (No. 4 Cylinder Misfire Detected), or P0172 (Fuel System Too Rich) to set.

DTC refers to the check engine light "diagnostic trouble code". I've not experienced any check engine light warnings, but it is informative that the one of the DTC codes apparently related to oil dilution is "fuel system too rich." Maybe I'm reaching here, but this fits with my suspicion that the engine computer on the 1.5T is programmed to spray excess fuel into the cylinders to mitigate LSPI and is overdoing it at least in some situations, such as cold engine startup; perhaps the software "fix" is intended to manage this somewhat more effectively. Speculate, speculate...

CU Later
Have you had a compression test done on each cyclinder? Is it possible that you have unknowingly suffered LSPI and have damaged rings?

[CULater]

Drove back to Iowa to get the "fix" today. Iowa is one of the 2nd tier states getting it now. Couldn't get it done in Missouri at a dealer there, even though Honda customer service told me any dealer should be able to do it if you have an authorized VIN so I decided to take it back to Iowa and get it over with. Took about and hour and a half at the dealer. Got both the software update and replacement of A/C controller unit. Oil was changed also. Drove it around a little and nothing seems different so far. I'll be watching it closely to see if it makes any difference with the oil dilution issue. This will close the case for me on this vehicle, one way or the other.

[tsupersonic]

Yikes to this mess. I have a '17 Civic Hatchback also with the same 1.5T engine, and have had it for 2 years now. I haven't seen any news that this affects the Civic, but I'd be a prime suspect for it. I live in the north east, and my commute to work is <2 miles. Hope Honda fixes this issue - it's going to cost them big time.

[samsdad]

Well, we can’t say you didn’t try.

[OldBallCoach]

I am getting the “fix” today. Even though the oil reeks of gas fresh oil is included but not a filter. Really Honda? I of course bought one and will leave the dealership and go car shopping, done. Honda used to care.

I am happy to report back that after 1500 miles all seems fine...no smell whatsoever and the driveability is good. One thing the Honda zone rep told me ( I happened to meet him at the dealership and they introduced me) is that the engine is a little cold blooded as are most small displacement turbo engines...this means they are gonna take a little longer to warm up and might run a little rich in the cold and this could cause some of the issue. They changed the AC switch and programed the computer so thats supposed to take care of it. My son is an engineer and he also suggested getting the oil tested so I will do that at 4000 miles when I get the oil changed and then if its all clean I will go back to the 7500 mile oil changes...we live in the country and drive a lot of highways miles and this is my DW winter car so we should know soon if it worked...is a 17 Touring edition with 31K on it, we get about 28-29 MPG with it and it seems great in the snow so I am hoping this works out. I asked the dealer what we would do if it didnt and he offered me high KBB for it on trade if I want to trade it...so the dealer must have some faith...I guess we will see...I will follow up in the next few weeks...DW is going to visit some folks and she HATES to fly commercial so it will get some miles soon. Cheers!

[Random Poster]

I asked the dealer what we would do if it didnt and he offered me high KBB for it on trade if I want to trade it...so the dealer must have some faith...

Or Honda Corporate is doing some behind-the-scenes backstopping regarding late model trade-ins.

[Michael Patrick]

I'm dumping my 2017 CRV EX for a 2019 CRV LX, which has the older 2.4l engine.

I was thinking about getting a 2016 EX, but after looking at the numbers it made more sense to buy the 2019. We can get used to not having the bells and whistles that come with the EX. Heck, we just drove from Madison to Wichita and back in a 2010 Pilot that lacks Apple Car Play and all that, and lived to tell about it.

[CrestSupeHawk]

Well my wife called the dealership in Appleton, Wi today to schedule an appointment to have the dealer look at the oil level; since it is about 1" over the high mark 2 months after the fix and at most 1,000 miles. Scott the manager told her don't even bother coming in unless you get a check engine light or the car begins to stall. He said Honda is refusing to change oil for those that have had the "fix" unless they can demonstrate one of those issues. He said he had another gentlemen in a few days ago for oil dilution similar to ours, sent pictures to Honda and they basically said not our problem - its operating as designed. I no longer have faith that Honda will do the right thing and am done with this brand. I'm hoping this engine throws a rod so they can fix it this POS right.

[TLC1957]

Well my wife called the dealership in Appleton, Wi today to schedule an appointment to have the dealer look at the oil level; since it is about 1" over the high mark 2 months after the fix and at most 1,000 miles. Scott the manager told her don't even bother coming in unless you get a check engine light or the car begins to stall. He said Honda is refusing to change oil for those that have had the "fix" unless they can demonstrate one of those issues. He said he had another gentlemen in a few days ago for oil dilution similar to ours, sent pictures to Honda and they basically said not our problem - its operating as designed. I no longer have faith that Honda will do the right thing and am done with this brand. I'm hoping this engine throws a rod so they can fix it this POS right.

I had my 2017 Touring CRV fix done on Friday, changed the oil, software upgrade and AC modular. No questions asked about check engine light, gas smell when I called to make the appointment. So your dealer is not telling you the truth bring it to another dealer. By the way I have no problem with gas in the oil or gas smell, 20 K miles. Dealer told me I was the 6th CRV today with the fix.

[msi]

Yikes to this mess. I have a '17 Civic Hatchback also with the same 1.5T engine, and have had it for 2 years now. I haven't seen any news that this affects the Civic, but I'd be a prime suspect for it. I live in the north east, and my commute to work is <2 miles. Hope Honda fixes this issue - it's going to cost them big time.

This does affect the Civic with the 1.5T engine, too. https://www.carcomplaints.com/news/2018 ... vels.shtml

[Michael Patrick]

I unloaded my 2017 EX today. It's someone else's problem now.

The dealership gave me a solid amount on the trade-in. The salesperson told me that, since Honda's position is that the oil dilution I was experiencing was normal, they will price my trade-in as if there was no defect.

Came down to a choice between a 2016 EX or EX-L or a new 2019 LX. The way the numbers worked out, the difference in payment would have been around $50 between a used 2016 and the new 2019. I wasn't planning on buying new, but it just made more sense. After three years we wind up with a car that is three years newer (2019 vs. 2016) and with a lot fewer miles, and we're only out an additional $1,800. We can do without the bells and whistles that come with an EX or EX-L.

[BeachPerson]

I unloaded my 2017 EX today. It's someone else's problem now.

The dealership gave me a solid amount on the trade-in. The salesperson told me that, since Honda's position is that the oil dilution I was experiencing was normal, they will price my trade-in as if there was no defect.

Came down to a choice between a 2016 EX or EX-L or a new 2019 LX. The way the numbers worked out, the difference in payment would have been around $50 between a used 2016 and the new 2019. I wasn't planning on buying new, but it just made more sense. After three years we wind up with a car that is three years newer (2019 vs. 2016) and with a lot fewer miles, and we're only out an additional $1,800. We can do without the bells and whistles that come with an EX or EX-L.

Did you stay with a CRV???

If so, are you sure the problem is fixed with the 2019?

[Michael Patrick]

Did you stay with a CRV???

If so, are you sure the problem is fixed with the 2019?

It is a CRV, but it has a different engine, not the 1.5l turbo that has the oil dilution problem.

[zaplunken]

Based upon how poorly Honda has handled this I am surprised anyone would buy another Honda especially someone that had the problem and had to dump the car for fear of what might be coming. I've bought used Hondas since 1987 and I am done with them, my 93 Accord will be the last one. Toyota will be my next choice.

[Michael Patrick]

It was a strategic decision on my part. I'm guessing that dealerships for other manufacturers would hesitate to take a 2017 with the 1.5l engine in trade. Believe me, I didn't want to buy another Honda, but this seemed the best path to get out of the 2017 EX oil diluter.

[UpperNwGuy]

It was a strategic decision on my part. I'm guessing that dealerships for other manufacturers would hesitate to take a 2017 with the 1.5l engine in trade. Believe me, I didn't want to buy another Honda, but this seemed the best path to get out of the 2017 EX oil diluter.

I like the way you think!

[wasp09]

C U Later,

Is the "fix" good? It is getting cold, -40 C/F in wind chill, one morning this week.

[CULater]

C U Later,

Is the "fix" good? It is getting cold, -40 C/F in wind chill, one morning this week.

Have been preoccupied with family issues. Just was able to park the vehicle on level surface in garage and check the oil. Found that the "fix" hasn't cured the problem so far. Oil still smells of gas and measures 7 mm (1/4 inch) above full after driving 1200 miles since the fix. I've also been running premium and using S-mode to drive, which are two of the "home remedies" that have been mentioned. Will keep an eye on it. If the level gets above the orange plastic, it will be just as bad as before. I'm hoping, at least, that won't happen.

[wasp09]

Sorry to hear that it does not fix.

My guess if the fuel is getting through a weaken/worn priston ring, no software update can repair that.

Rising may stop when the rings are worn further for the same volume of oil/fuel mixture to leak through and burn.

[CULater]

As you might know Consumer Reports published an article on the CRV oil dilution problem. I just became aware of a Consumer Reports link where owners can post and read stories about the issue with their CRV. So far, 12 pages and 111 reports. But of course these are all imaginary because Honda states that all is normal and well and has issued a mythical fix to correct the non-existent problem. Interesting reading nonetheless. I hope Consumer Reports will soon issue an article on the supposed "fix" that doesn't work, since their first article contained the assertion by a Honda spokesperson that it would solve the problem.

https://www.consumerreports.org/stories ... naireId=69

[CULater]

An interesting thing about the "fix" is that Honda is calling it a "Product Update". In the Service Bulletins issued, the update seems intended to address the mitigation of five different DTC codes thrown when the Check Engine warning icon comes up on the dash.

Instead of assuming that the "fix" is meant to correct underlying engine problems that might be causing these DTC codes to display, another interpretation is possible: specifically that all the "fix" is intended to do is to prevent these five codes from displaying related to fuel dilution of the oil, since Honda states that this is normal for this engine. For them, maybe the problem is the check engine light. I've read some commentary on the crvownersclub website to the effect that some have been told by dealer service people that, in fact, this is the case. Just wondering, Honda...

[core4portfolio]

I created honda case for oil dilution.
Yesterday, I went to honda dealer to check oil dilution
Even though, oil smell gas. Service advisor and the technician are predicting as if there is no smell at all.
Bunch of liars and extremely frustated. they mentioned based on dealer comment, there is no issue in my vehicle.
My state virginia is still not on the fix listed states and no fix for my car until now.

What if i take this to Attorney general of VA ? do they look over this issue ?

[smitcat]

I created honda case for oil dilution.
Yesterday, I went to honda dealer to check oil dilution
Even though, oil smell gas. Service advisor and the technician are predicting as if there is no smell at all.
Bunch of liars and extremely frustated. they mentioned based on dealer comment, there is no issue in my vehicle.
My state virginia is still not on the fix listed states and no fix for my car until now.

What if i take this to Attorney general of VA ? do they look over this issue ?

I doubt it will do anything other than aggravate you.
Honda should correct the issues but they likely will not.
The question is do you like the CRV as is?
If you do not then the best thing to do is get rid of that CRV and trade it for one that has the non turbo or for another brand.
There are some examples in this thread of folks that already accomplished that move.

If you think the CRV is defective and pursue that direction then what is wrong with it?
Does it start reliably?
Does it get good mileage?
Has it broken down when in use?
Do parts break in the engine?
What is the exact complete problem list with your CRV?

[smitcat]

As you might know Consumer Reports published an article on the CRV oil dilution problem. I just became aware of a Consumer Reports link where owners can post and read stories about the issue with their CRV. So far, 12 pages and 111 reports. But of course these are all imaginary because Honda states that all is normal and well and has issued a mythical fix to correct the non-existent problem. Interesting reading nonetheless. I hope Consumer Reports will soon issue an article on the supposed "fix" that doesn't work, since their first article contained the assertion by a Honda spokesperson that it would solve the problem.

https://www.consumerreports.org/stories ... naireId=69

Do you know which of these production year totals the 111 complaints are from?

CR-V
2018 = 379.013
2017 = 377.895
2016 = 357.335

[CULater]

As you might know Consumer Reports published an article on the CRV oil dilution problem. I just became aware of a Consumer Reports link where owners can post and read stories about the issue with their CRV. So far, 12 pages and 111 reports. But of course these are all imaginary because Honda states that all is normal and well and has issued a mythical fix to correct the non-existent problem. Interesting reading nonetheless. I hope Consumer Reports will soon issue an article on the supposed "fix" that doesn't work, since their first article contained the assertion by a Honda spokesperson that it would solve the problem.

https://www.consumerreports.org/stories ... naireId=69

Do you know which of these production year totals the 111 complaints are from?

CR-V
2018 = 379.013
2017 = 377.895
2016 = 357.335

You'll have to check. I did note that there was one complaint on a new 2019 CRV in there. Honda stated that it was applying the "fix" to all 2019s before they shipped to dealers, so I was wondering when we might hear some complaints about oil dilution on those start trickling in. I was guessing about Feb and looks like I was right. Very telling if the 2019s still have the problem.

[smitcat]

As you might know Consumer Reports published an article on the CRV oil dilution problem. I just became aware of a Consumer Reports link where owners can post and read stories about the issue with their CRV. So far, 12 pages and 111 reports. But of course these are all imaginary because Honda states that all is normal and well and has issued a mythical fix to correct the non-existent problem. Interesting reading nonetheless. I hope Consumer Reports will soon issue an article on the supposed "fix" that doesn't work, since their first article contained the assertion by a Honda spokesperson that it would solve the problem.

https://www.consumerreports.org/stories ... naireId=69

Do you know which of these production year totals the 111 complaints are from?

CR-V
2018 = 379.013
2017 = 377.895
2016 = 357.335

You'll have to check. I did note that there was one complaint on a new 2019 CRV in there. Honda stated that it was applying the "fix" to all 2019s before they shipped to dealers, so I was wondering when we might hear some complaints about oil dilution on those start trickling in. I was guessing about Feb and looks like I was right. Very telling if the 2019s still have the problem.

The 2019 sale numbers for CRV's are expected to rise again.
Enjoy the CRV for what it is or sell the thing - have a good time whatever you do.
IMHO - 111 complaints over 1 million CRV's is not going to attract any attention (0.000001)

[CULater]

You have to be a subscriber to CR to post a complaint there, and I'll guess most subscribers don't even know about it. Then there's the fact that only a fraction of CRV owners with oil dilution even have a clue, and that only a fraction of those are going to bother to post a complaint if they even know how to do it. So I'm guessing the 111 on this site are just a very small sample. We have about 79 complaints about the 2017 on Carcomplaints.com with 245 NHTSA complaints. 32 complaints on the 2018 with 188 NHTSA complaints. Most of these are about the oil dilution issue. Again, small absolute numbers but huge relative the the numbers typically posted about other car problems. Tip of the Iceberg. I just wonder how this has gone on so long with no remedy or plain-dealing response from Honda. Maybe that's the way things are these days. We're just so used to everything in the world being so screwed up it's become the new normal.

[smitcat]

You have to be a subscriber to CR to post a complaint there, and I'll guess most subscribers don't even know about it. Then there's the fact that only a fraction of CRV owners with oil dilution even have a clue, and that only a fraction of those are going to bother to post a complaint if they even know how to do it. So I'm guessing the 111 on this site are just a very small sample. We have about 79 complaints about the 2017 on Carcomplaints.com with 245 NHTSA complaints. 32 complaints on the 2018 with 188 NHTSA complaints. Most of these are about the oil dilution issue. Again, small absolute numbers but huge relative the the numbers typically posted about other car problems. Tip of the Iceberg. I just wonder how this has gone on so long with no remedy or plain-dealing response from Honda. Maybe that's the way things are these days. We're just so used to everything in the world being so screwed up it's become the new normal.

I put this in the other post above...

"If you think the CRV is defective and pursue that direction then what is wrong with it?
Does it start reliably?
Does it get good mileage?
Has it broken down when in use?
Do parts break in the engine?
What is the exact complete problem list with your CRV?"

There are plenty of cars out there where they had fires, parts fell off, they do not stop, they breakdown repeatedly , etc.
Many of those do not get attention either - sometimes for many years and sometimes not at all.
I believe that once a problem such as this is identified it is more about the owner than the producer of the product.
I could tell you about similar situations I had with a truck, outboard motor , expensive tool, college tuition, home reno , etc - but I do not think it would help what I have attempted to communicate.

[eye.surgeon]

This post makes me sad as a lifelong Honda lover. It also makes me glad I switched to an EV. They aren't for everyone yet, and my wife still has a conventional car for trips, but after 4+ years of no filling up, oil changes, or dealership visits, you'd have to force me to go back at gunpoint.

[Rupert]

I'd be willing to bet that most CR-V owners can't find the dipstick to check their own oil, let alone check or change it themselves. So they won't know there's a problem until Honda or a Honda dealer (or maybe a savvy independent mechanic) tells them there's a problem. So I wouldn't rely on the number of formal complaints as an indicator of the extent of the problem at this time.

[core4portfolio]

I created honda case for oil dilution.
Yesterday, I went to honda dealer to check oil dilution
Even though, oil smell gas. Service advisor and the technician are predicting as if there is no smell at all.
Bunch of liars and extremely frustated. they mentioned based on dealer comment, there is no issue in my vehicle.
My state virginia is still not on the fix listed states and no fix for my car until now.

What if i take this to Attorney general of VA ? do they look over this issue ?

I doubt it will do anything other than aggravate you.
Honda should correct the issues but they likely will not.
The question is do you like the CRV as is?
If you do not then the best thing to do is get rid of that CRV and trade it for one that has the non turbo or for another brand.
There are some examples in this thread of folks that already accomplished that move.

If you think the CRV is defective and pursue that direction then what is wrong with it?
Does it start reliably?
Does it get good mileage?
Has it broken down when in use?
Do parts break in the engine?
What is the exact complete problem list with your CRV?

Oil mixing with fuel is only concern for me. Starting or mileage or other parts are not an issue
With this dilution, I wonder when engine will die. Honda is very reluctant to help honda owners.
When driving with my family i dont want engine to die in the middle of the road
So yes, i have reliability of engine as biggest concern for me.

[smitcat]

I created honda case for oil dilution.
Yesterday, I went to honda dealer to check oil dilution
Even though, oil smell gas. Service advisor and the technician are predicting as if there is no smell at all.
Bunch of liars and extremely frustated. they mentioned based on dealer comment, there is no issue in my vehicle.
My state virginia is still not on the fix listed states and no fix for my car until now.

What if i take this to Attorney general of VA ? do they look over this issue ?

I doubt it will do anything other than aggravate you.
Honda should correct the issues but they likely will not.
The question is do you like the CRV as is?
If you do not then the best thing to do is get rid of that CRV and trade it for one that has the non turbo or for another brand.
There are some examples in this thread of folks that already accomplished that move.

If you think the CRV is defective and pursue that direction then what is wrong with it?
Does it start reliably?
Does it get good mileage?
Has it broken down when in use?
Do parts break in the engine?
What is the exact complete problem list with your CRV?

Oil mixing with fuel is only concern for me. Starting or mileage or other parts are not an issue
With this dilution, I wonder when engine will die. Honda is very reluctant to help honda owners.
When driving with my family i dont want engine to die in the middle of the road
So yes, i have reliability of engine as biggest concern for me.

As I mentioned - there is no failure. I would suggest you monitor the situation or trade the car.

[smitcat]

I'd be willing to bet that most CR-V owners can't find the dipstick to check their own oil, let alone check or change it themselves. So they won't know there's a problem until Honda or a Honda dealer (or maybe a savvy independent mechanic) tells them there's a problem. So I wouldn't rely on the number of formal complaints as an indicator of the extent of the problem at this time.

Agreed - most new car owners do not know how to open the hood. Hardly anyone reads the car handbook.

[CULater]

It's official folks: the fix don't fix nuttin'

The level on the dipstick has magically increased back to where it was before the fix, to the top of the orange plastic on the mutant dipstick. Here are the details:

- had the fix done on Jan 7. Software update and changeout of the A/C control unit.
- have driven 1600 miles since then.
- Virtually all the driving has been trips on freeways and interstates for long distances and drive times of at least 45 minutes to several hours. NO short trips.
- Have exclusively used premium fuel since the fix was done.
- Always begin drives in S-mode to run at higher RPMs and heat the engine more quickly.

Can't do any more to mitigate this problem. I expect that the oil level will continue to rise. In the past it's gotten above the orange plastic and I see nothing to indicate that won't be the case now as well. I'll post just how high it gets. Pretty soon I'll need to get another oil change and send an oil sample into Oil Analyzers to document high fuel in oil once again.

I suggest that the 2019 CRV will not be "fixed" either, if you were hoping for that, since it has the same identical engine and has had the same identical bogus "fix" applied, presumably. If you buy one, you either don't care about this issue or you think you'll get one without the problem. Good luck to you.

[JPH]

It's official folks: the fix don't fix nuttin'
Pretty soon I'll need to get another oil change and send an oil sample into Oil Analyzers to document high fuel in oil once again.

That's what I'm doing too. It costs me a bit but I'm sending a sample for analysis before each oil change to document that the problem is ongoing. My state lemon law says I have to give them 4 attempts to fix it. So far they have not made any attempt to do anything.

[smitcat]

It's official folks: the fix don't fix nuttin'
Pretty soon I'll need to get another oil change and send an oil sample into Oil Analyzers to document high fuel in oil once again.

That's what I'm doing too. It costs me a bit but I'm sending a sample for analysis before each oil change to document that the problem is ongoing. My state lemon law says I have to give them 4 attempts to fix it. So far they have not made any attempt to do anything.

"I have to give them 4 attempts to fix it."
What is it you want them to fix? Seems like a lot of time and money expended unless you have a very clear plan and a lawyers direction.