mkdk2018 wrote: ↑
Fri Jul 20, 2018 7:14 pm
I DID NOT
give anyone permission to call my work number about it. And they did it not once, not twice, they did it so many times that my coworkers already know these guys. How do you call that if not SPAM?
Did you identify yourself and tell them to stop calling that number? Then that would actually rise to the level of harassment. If not, how would they have known that you did not wish to speak to them, vs it simply being a bad time or your having incompetent coworkers (depending on how the calls were handled).
To give the other side's perspective: when I worked in a bank debt collection call center (not as a collector) the center had a similar issue. We could not simply leave a voice mail saying their debt was past due because of customer privacy rules. So, we would have our auto dialer call at different times throughout the day to try to reach the customer live. I can only imagine it would have been annoying to the point of seeming malicious to those customers who ignored our calls. If they picked up the phone, even just to tell is to F' off, we would not call more than weekly (less often if there wasn't any reason to, no reason we want to waste our time either). However, when they don't answer, we had no way of knowing whether they truly were not at home or deliberately ignore us, so the auto dialer would go to work multiple times per day.
The most interesting review I ever read about my employer was someone who wrote that when he got behind on his debt we called him so many times he was forced to change his phone number to get some peace (presumably, he ignored our calls so was getting slammed by our auto dialer). What really made him mad though was that we repossessed his car 'without notice.'
On a similar note, I would imagine you would be pretty pissed if you logged into your brokerage account one day to discover that your ETF had been liquidated. Since you did not respond to their letters, it makes sense that they would try to reach out to you via alternate means to give you the 5 minute spiel on what might happen and give you a chance to vote to prevent it. Heck, if you were feeling malicious you could have voted no and still would have been left alone, but at least you had made an informed decision, rather than through misunderstanding or procrastination, allowed a lack of quorum to force a liquidation that presumably neither you nor your fellow shareholders desire.
Edit: BTW: Vanguard went through a very similar thing recently, and they actually did call me. I told them 'oh, I remember getting that letter but procrastinated on getting around to it, I will login and vote right now'). Call lasted less than 2 minutes, I spent less than 5 minutes total on it, was never contacted again, and Vanguard presumably got quorum for whatever thing they needed.