Google Pixel just died
Google Pixel just died
Not much luck with Pixel. I got a Pixel 1 last September and it spontaneously erased itself a few days after I started using it. Google replaced it with another one, and now it seems to be dead as doornail. Turned it off last night and turned it on this morning but nothing. Plugged in the charger cord, but nothing. It's dead, done, completely lifeless. So, what's the best thing to do? Not sure I want to return it to Google with all my personal info on it. Is there anything else I can try to bring this dead dog back to life?
On the internet, nobody knows you're a dog.
Re: Google Pixel just died
You surely got a lemon. However, I've had my Pixel for quite some time and love it. Never failed me. Data points of oneCULater wrote: ↑Sun Apr 15, 2018 10:33 am Not much luck with Pixel. I got a Pixel 1 last September and it spontaneously erased itself a few days after I started using it. Google replaced it with another one, and now it seems to be dead as doornail. Turned it off last night and turned it on this morning but nothing. Plugged in the charger cord, but nothing. It's dead, done, completely lifeless. So, what's the best thing to do? Not sure I want to return it to Google with all my personal info on it. Is there anything else I can try to bring this dead dog back to life?
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Re: Google Pixel just died
The link that Pajamas posted is the place to start. It's got all the common steps to diagnose.
Bear in mind too that chargers and cords do fail. It's easy to first eliminate that possibility via those posted steps. If your phone was pretty low last night when you last used it, overnight battery drain could finish off the remaining juice. I just had to replace my Nexus 6p charger 2 weeks ago, in fact. When it died, it just failed to charge at all. Replacement with a reliable aftermarket charger was easy and cheap, but took some research to get past the safety issues sometimes found in that market.
Hope you can bring it back to life!
Bear in mind too that chargers and cords do fail. It's easy to first eliminate that possibility via those posted steps. If your phone was pretty low last night when you last used it, overnight battery drain could finish off the remaining juice. I just had to replace my Nexus 6p charger 2 weeks ago, in fact. When it died, it just failed to charge at all. Replacement with a reliable aftermarket charger was easy and cheap, but took some research to get past the safety issues sometimes found in that market.
Hope you can bring it back to life!
Re: Google Pixel just died
C'est la vie. Good time to upgrade. Pixel 2 is great. So is the Galaxy S8 or S9.
I've also had great luck with Apple hardware although iOS has some limitations.
I've also had great luck with Apple hardware although iOS has some limitations.
Re: Google Pixel just died
Not to mention all of your new personal data since you bought the phone.
They probably have an image of the data stored on your phone that they can transfer to your new phone too. That's what happened when I bought my current Google phone.
Re: Google Pixel just died
Did you have a password set on the device that you had to type in at startup time ? If so, and it was running a recent version of Android, the device was encrypted. The data on it would not be recoverable without that password, at least in theory, unless someone found a backdoor into it. I would not worry about returning an encrypted phone.
I have a tablet that I got last week on which the screen broke. I made a claim under my credit card purchase protection. They will likely ask me to send it in. It didn't have a password set, which means the data should be recoverable by someone sufficiently knowledgeable - at worst, the simplest would be to repair the screen, since the device is still encrypted with a built-in key - it's just that that key isn't protected by a password.
The screen still displays, but is non-responsive to touch, which prevents me from wiping the device. I can't even shut it off until it runs out of battery. It's been 3 days since the screen broke and it's still at 65% battery. I may resort to trying to use a USB OTG adapter and USB keyboard/mouse in order to be able to wipe it. Bluetooth would not work as that would require pairing, which I can't do with a non responsive screen.
I have a tablet that I got last week on which the screen broke. I made a claim under my credit card purchase protection. They will likely ask me to send it in. It didn't have a password set, which means the data should be recoverable by someone sufficiently knowledgeable - at worst, the simplest would be to repair the screen, since the device is still encrypted with a built-in key - it's just that that key isn't protected by a password.
The screen still displays, but is non-responsive to touch, which prevents me from wiping the device. I can't even shut it off until it runs out of battery. It's been 3 days since the screen broke and it's still at 65% battery. I may resort to trying to use a USB OTG adapter and USB keyboard/mouse in order to be able to wipe it. Bluetooth would not work as that would require pairing, which I can't do with a non responsive screen.
Re: Google Pixel just died
I had this problem with mine. Turns out some lint got stuck in the charging port. You might want to making sure that's clean.
Re: Google Pixel just died
I would expect to go through 5 or 6 charging cords and one adaptor replacement during the lifetime of a phone. So another vote to confirm the phone is the problem before you proceed.
Re: Google Pixel just died
As others have said, Google knows everything about you since you're using an Android. I would do the troubleshooting and exercise my warranty rights.CULater wrote: ↑Sun Apr 15, 2018 10:33 am Not much luck with Pixel. I got a Pixel 1 last September and it spontaneously erased itself a few days after I started using it. Google replaced it with another one, and now it seems to be dead as doornail. Turned it off last night and turned it on this morning but nothing. Plugged in the charger cord, but nothing. It's dead, done, completely lifeless. So, what's the best thing to do? Not sure I want to return it to Google with all my personal info on it. Is there anything else I can try to bring this dead dog back to life?
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