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Forum is logging me out again

Posted: Fri Jul 06, 2018 9:45 am
by AAA
In the past, I had an issue with having to log in to the forum almost every day (despite checking the box to be kept logged in). I use Safari on a Mac with up to date software. There didn't seem to be any solution to this at the time, but then, possibly after a forum software update a few months ago, the forum was keeping me logged in so I thought the issue was finally resolved. Now it has come back and I'm just wondering if there was a change to the forum software recently that might have caused this and if others are having this issue.

Re: Forum is logging me out again

Posted: Fri Jul 06, 2018 9:57 am
by bloom2708
Are you clearing your History/Cookies/Cache upon closing the browser or manually?

If you clear or do not save cookies (setting), then it will not remember your settings.

Re: Forum is logging me out again

Posted: Fri Jul 06, 2018 12:05 pm
by AAA
bloom2708 wrote:
Fri Jul 06, 2018 9:57 am
Are you clearing your History/Cookies/Cache upon closing the browser or manually?

If you clear or do not save cookies (setting), then it will not remember your settings.
That could be it. I'll investigate. Thanks.

Re: Forum is logging me out again

Posted: Wed Jul 11, 2018 5:29 pm
by AAA
bloom2708 wrote:
Fri Jul 06, 2018 9:57 am
Are you clearing your History/Cookies/Cache upon closing the browser or manually?

If you clear or do not save cookies (setting), then it will not remember your settings.
So I made sure not to clear anything out and the forum kept me logged in for about a week until I had to log in yesterday. Today an odd thing happened - it showed me as logged in and when I clicked on a new notification, I was not logged in on the page it took me to. This also used to happen back when I was having these issues a few months ago. If no one else is having any issues, I will assume it's something about my computer and/or browser configuration.

Re: Forum is logging me out again

Posted: Wed Jul 11, 2018 6:16 pm
by cfs
I use a laptop, and no issues here Triple A, please check your computer settings again. Good luck, y gracias por leer ~cfs~

Re: Forum is logging me out again

Posted: Wed Jul 11, 2018 7:10 pm
by LadyGeek
Do you have more than one browser window open, perhaps one "normal" window and one for private browsing? Your browser has a set of cookies for each mode (normal and private).

Re: Forum is logging me out again

Posted: Wed Jul 11, 2018 9:34 pm
by AAA
LadyGeek wrote:
Wed Jul 11, 2018 7:10 pm
Do you have more than one browser window open, perhaps one "normal" window and one for private browsing? Your browser has a set of cookies for each mode (normal and private).
I use multiple tabs (in Safari) but not multiple windows, and I don't use private browsing.

Re: Forum is logging me out again

Posted: Wed Jul 11, 2018 9:37 pm
by UpperNwGuy
Is your Safari software up to date? I use Safari and never have the problems you describe. I update my Safari (and all my Mac software) religiously. Also, are you running the most up to date version of the High Sierra operating system?

Re: Forum is logging me out again

Posted: Thu Jul 12, 2018 8:29 am
by AAA
Safari is up to date but I am still in MacOS Sierra. I usually like to stay a bit behind until all the bugs are worked out.

Re: Forum is logging me out again

Posted: Thu Jul 12, 2018 8:48 am
by Pajamas
I think it is more likely to be some software setting or a browser extension or updated forum software rather than the compatibility or recentness of the operating system or browser software, as long as they are reasonably up-to-date.

Start investigating with the Safari Preferences tabs for Security and Extensions.

The forum cookies expire a year after creation but a change in any of the software involved might require new ones. You can also inadvertently delete or clear cookies in various settings. Sometimes cookies simply become corrupt.

You might also decide to accept that you will occasionally have to log in again. If it it is a problem, you might consider password software that logs you in automatically. You can also check Safari Preferences for AutoFill to make it easier.

Something else you might consider is switching to a different browser such as Chrome that will not only auto fill the user name and password but also sign in automatically but this doesn't seem like a sufficient reason to switch browsers, on its own.

Re: Forum is logging me out again

Posted: Thu Jul 12, 2018 12:50 pm
by AAA
Thanks for all the suggestions. So far, this episode of being logged out is not as bad as a few months ago when it was pretty much a daily occurrence.