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Contacting Administrators

Posted: Mon Jun 11, 2018 3:42 pm
by sman09
I tried to send a DM (private message) to one of the admins with a query regarding my user account on May-18 th and as it did not go sent it again on May-19 - for some reason, both the messages are in my outbox even as of today.

would any administrator be able to look in to my account please and confirm whether the mail was sent or what else i need to do for the message to move from my outbox to sent items?

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 3:45 pm
by sman09
sman09 wrote:
Mon Jun 11, 2018 3:42 pm
I tried to send a DM (private message) to one of the admins with a query regarding my user account on May-18 th and as it did not go sent it again on May-19 - for some reason, both the messages are in my outbox even as of today.

would any administrator be able to look in to my account please and confirm whether the mail was sent or what else i need to do for the message to move from my outbox to sent items?
And if it would help, the user account i sent the messages to is Alex Frakt, as the profile showed as founder.

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 3:49 pm
by jebmke
sman09 wrote:
Mon Jun 11, 2018 3:42 pm
I tried to send a DM (private message) to one of the admins with a query regarding my user account on May-18 th and as it did not go sent it again on May-19 - for some reason, both the messages are in my outbox even as of today.

would any administrator be able to look in to my account please and confirm whether the mail was sent or what else i need to do for the message to move from my outbox to sent items?
If it is in the outbox that simply means it hasn't been read. It was sent.

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 3:55 pm
by sman09
jebmke wrote:
Mon Jun 11, 2018 3:49 pm
sman09 wrote:
Mon Jun 11, 2018 3:42 pm
I tried to send a DM (private message) to one of the admins with a query regarding my user account on May-18 th and as it did not go sent it again on May-19 - for some reason, both the messages are in my outbox even as of today.

would any administrator be able to look in to my account please and confirm whether the mail was sent or what else i need to do for the message to move from my outbox to sent items?
If it is in the outbox that simply means it hasn't been read. It was sent.
Thank you for the information. I am glad the message has at least reached.

Whom else other than Alex Frakt should i contact for user account related queries in that case. Being the founder, i am sure they (Alex Frakt) must be a getting a ton of mails and I can understand them not being able to respond/read every message. But is there some other member of the moderators/administrators group i could reach out to.

Thanks.

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 4:14 pm
by ShortStop
sman09 wrote:But is there some other member of the moderators/administrators group i could reach out to.
Try LadyGeek.

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 4:21 pm
by celia
For the record, triceratop is also a moderator.

Alex hasn't posted since January so I wouldn't expect a reply very soon.

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 4:24 pm
by jebmke
You can also contact them with regular email.

https://www.bogleheads.org/ContactUs.php

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 5:55 pm
by sman09
ShortStop wrote:
Mon Jun 11, 2018 4:14 pm
sman09 wrote:But is there some other member of the moderators/administrators group i could reach out to.
Try LadyGeek.
Thank you very much @ShortStop for the suggestion!

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 5:56 pm
by sman09
celia wrote:
Mon Jun 11, 2018 4:21 pm
For the record, triceratop is also a moderator.

Alex hasn't posted since January so I wouldn't expect a reply very soon.

Thank you very much @celia for letting me know about other possible individuals to reach out to!

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 5:57 pm
by sman09
jebmke wrote:
Mon Jun 11, 2018 4:24 pm
You can also contact them with regular email.

https://www.bogleheads.org/ContactUs.php

Thank you very much @jebmke for pointing me to the contact us page!

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 8:11 pm
by LadyGeek
Feel free to PM me with your account questions.

If you want to know whether a recipient has read a PM, see the wiki: Was my private message read?

Re: Contacting Administrators

Posted: Mon Jun 11, 2018 10:52 pm
by sman09
LadyGeek wrote:
Mon Jun 11, 2018 8:11 pm
Feel free to PM me with your account questions.

If you want to know whether a recipient has read a PM, see the wiki: Was my private message read?
Thank you for your prompt response and readiness to help.

I will PM you shortly.

Re: Contacting Administrators

Posted: Tue Jun 12, 2018 10:10 am
by sman09
sman09 wrote:
Mon Jun 11, 2018 10:52 pm
LadyGeek wrote:
Mon Jun 11, 2018 8:11 pm
Feel free to PM me with your account questions.

If you want to know whether a recipient has read a PM, see the wiki: Was my private message read?
Thank you for your prompt response and readiness to help.

I will PM you shortly.
I sent you a PM last evening. As the message is still in my outbox, thought of letting you know via this forum.

Thank you!

Re: Contacting Administrators

Posted: Tue Jun 12, 2018 5:44 pm
by LadyGeek
There's no need to post here, I got it. Your query has been taken care of.

Re: Contacting Administrators

Posted: Tue Jun 12, 2018 6:06 pm
by sman09
LadyGeek wrote:
Tue Jun 12, 2018 5:44 pm
There's no need to post here, I got it. Your query has been taken care of.
Thank you!