Forum software upgrade bug reports and change requests

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sport
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Re: Forum software upgrade bug reports and change requests

Post by sport »

dratkinson wrote: Fri Jan 22, 2021 6:34 pm
nalor511 wrote: Fri Jan 22, 2021 5:47 pm Would be great to have an ignore/hide thread button, so you could have a thread stop showing in your list/homepage whenever it gets a new reply.
Can select "Unsubscribe topic" in the tools list adjacent to either "Post Reply" button. Then you stop getting notifications of a new reply.
However, this will not stop it from showing up in "Your Posts". I would like to hide some of those too.
nalor511
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Re: Forum software upgrade bug reports and change requests

Post by nalor511 »

dratkinson wrote: Fri Jan 22, 2021 6:34 pm
nalor511 wrote: Fri Jan 22, 2021 5:47 pm Would be great to have an ignore/hide thread button, so you could have a thread stop showing in your list/homepage whenever it gets a new reply.
Can select "Unsubscribe topic" in the tools list adjacent to either "Post Reply" button. Then you stop getting notifications of a new reply.
Yep, still bumps to the top of the homepage tho. Los of other sites have an ignore button, just thought I'd mention it.
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dratkinson
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Re: Forum software upgrade bug reports and change requests

Post by dratkinson »

nalor511 wrote: Fri Jan 22, 2021 6:59 pm
dratkinson wrote: Fri Jan 22, 2021 6:34 pm
nalor511 wrote: Fri Jan 22, 2021 5:47 pm Would be great to have an ignore/hide thread button, so you could have a thread stop showing in your list/homepage whenever it gets a new reply.
Can select "Unsubscribe topic" in the tools list adjacent to either "Post Reply" button. Then you stop getting notifications of a new reply.
Yep, still bumps to the top of the homepage tho. Los of other sites have an ignore button, just thought I'd mention it.
A "feature" of seeing old posts to which you've replied, but no longer subscribed, is you get to see someone come back several years later and say, "Thanks BHs. I followed your advice and went from negative net worth to $xxxK in x-years." It's kinda a nice warm fuzzy feature.
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LadyGeek
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Re: Forum software upgrade bug reports and change requests

Post by LadyGeek »

The forum software has been updated to phpBB 3.3.3. This is a routine maintenance update.

The majority of the changes are "under the hood" and not visible.
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Leif
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Re: Forum software upgrade bug reports and change requests

Post by Leif »

sport wrote: Fri Jan 22, 2021 6:49 pm
dratkinson wrote: Fri Jan 22, 2021 6:34 pm
nalor511 wrote: Fri Jan 22, 2021 5:47 pm Would be great to have an ignore/hide thread button, so you could have a thread stop showing in your list/homepage whenever it gets a new reply.
Can select "Unsubscribe topic" in the tools list adjacent to either "Post Reply" button. Then you stop getting notifications of a new reply.
However, this will not stop it from showing up in "Your Posts". I would like to hide some of those too.
That would be a great feature. These long, continuous threads, for which I'm no longer interested, for years in some cases, clog up my "Your Posts". Due to that sometimes I decide not to contribute.
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LadyGeek
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Re: Forum software upgrade bug reports and change requests

Post by LadyGeek »

The home page and forum have been revised. See: Subject: How to better advertise the Upcoming Events calendar? [a.k.a. Calendar of Events]
LadyGeek wrote: Sat Feb 06, 2021 5:06 pm The site owners have approved the changes, we're now "live".

The site home page has added a Calendar of Events link under the blog section (desktop view only). (We also removed the "Latest updates" from the wiki section.)

Readers will see a new "Calendar of Events" link in the Board index. This is the landing page for those who don't use the site home page.
Local Chapters and Bogleheads Community
Subforums: US Chapters, Non-US Chapters, Calendar of Events
Clicking on Community or Local Chapters and Bogleheads Community will show a new entry:
Image Calendar of Events
A calendar of Bogleheads chapter meetings, conferences, and related events.
Thanks to the members who assisted with reviewing these changes.
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LadyGeek
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Re: Forum software upgrade bug reports and change requests

Post by LadyGeek »

Documenting the site migration here: Site Migration - 2021-02-09 at 05:30 EST [Site offline]
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finite_difference
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Re: Forum software upgrade bug reports and change requests

Post by finite_difference »

What about forming a subforum to capture discussions on Active investing, individual stocks, market timing, BTC/Crypto, Triple-leveraged strategies, etc? And have those threads be separated out from the main page showing?

Currently I would argue that it might be difficult for new folks to tune out the noise. Tuning out the noise less of a problem for seasoned Bogleheads, although I suspect some of them are being impacted too.

See discussion here: viewtopic.php?p=5806050#p5806050
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tibbitts
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Re: Forum software upgrade bug reports and change requests

Post by tibbitts »

finite_difference wrote: Wed Feb 10, 2021 4:53 pm What about forming a subforum to capture discussions on Active investing, individual stocks, market timing, BTC/Crypto, Triple-leveraged strategies, etc? And have those threads be separated out from the main page showing?

Currently I would argue that it might be difficult for new folks to tune out the noise. Tuning out the noise less of a problem for seasoned Bogleheads, although I suspect some of them are being impacted too.

See discussion here: viewtopic.php?p=5806050#p5806050
All these requests are the same: for everyone who'd like the forum to be organized one way or another, one (or two) other people wouldn't.
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LadyGeek
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Re: Forum software upgrade bug reports and change requests

Post by LadyGeek »

Requests for new subforums should be made in a new thread (this forum).
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dratkinson
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Re: Forum software upgrade bug reports and change requests

Post by dratkinson »

finite_difference wrote: Wed Feb 10, 2021 4:53 pm What about forming a subforum to capture discussions on Active investing, individual stocks, market timing, BTC/Crypto, Triple-leveraged strategies, etc? And have those threads be separated out from the main page showing?

Currently I would argue that it might be difficult for new folks to tune out the noise. Tuning out the noise less of a problem for seasoned Bogleheads, although I suspect some of them are being impacted too.

See discussion here: viewtopic.php?p=5806050#p5806050
Those forums should already exist.
Search: https://www.google.com/search?&q=forum+ ... strategies
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Pegasus_RPG
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Re: Forum software upgrade bug reports and change requests

Post by Pegasus_RPG »

Request: Make post dates show up in bold and yellow if older than a year and red if older than five years. (Time frames negotiable.) The goal being to make current would-be reply-ers aware that they're replying to old posts in a necro'ed thread. Is something like this possible?
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LadyGeek
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Re: Forum software upgrade bug reports and change requests

Post by LadyGeek »

Sorry, I don't see anything that would work with the forum software. We only use extensions that have been vetted by the developers.

Remember that members post updates all the time. Information posted more than a year ago will still be relevant. You don't want to ignore posts simply because they're old.

Another aspect is that you need to understand that the color change means something.
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dru808
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Re: Forum software upgrade bug reports and change requests

Post by dru808 »

The site has regularly been crashing, at least 5 times the past month and twice the past 3 days.

Just happened 5 minutes ago

Confirmed with downforeveryoneorjustme
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mingstar
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Re: Forum software upgrade bug reports and change requests

Post by mingstar »

Thanks for the reports. Without them, it's hard to identify problems.

In response to your report, I took a look at the logs and see a few cases in which one of the "back-end" servers has been "overwhelmed" by a large number of requests and it didn't respond within the "timeout" period configured on the "front-end." This causes the front-end to return an error to the client (i.e., your browser). I also saw cases where all of the servers reached their "peak" number of clients and so requests were queued and, once again, the timeout expired and an error was returned to the client.

The timeouts are arbitrary. I picked numbers "out of the air" that seemed reasonable but, clearly, they were too aggressive.

I've tweaked the settings a bit and will have a program watching the logs today. If I see problems, I'll try to address them quickly.

We didn't see this kind of issue on the old server because there were NO timeouts or limits. Also, the server was much larger. We're still learning what it takes to make this new environment as stable as it was in the old environment. Even last night, we figured out how to work around one of the "low level" issues in the new configuration.

If you notice an anomaly, it would be REALLY helpful if you would include an accurate time in your reports. We're handling millions of events each day so knowing the time helps narrow our focus. It's still sometimes like looking for a needle in a haystack but an accurate timestamp can reduce the size of the haystack. If you're willing to include your IP address (google "what's my ip") in the report, even if you use a private message to 'mingstar' to relay the information to me, that can also help us identify the specific issue more quickly.

Please stay with us and keep the reports coming. We hear you.

Larry
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Peculiar_Investor
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Re: Forum software upgrade bug reports and change requests

Post by Peculiar_Investor »

At 7:26 MST loading viewforum.php?f=11 took ~ 20 seconds and then when I marked forum read I got an AJAX ERROR - Bad Gateway.
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Re: Forum software upgrade bug reports and change requests

Post by LadyGeek »

mingstar wrote: Mon Feb 22, 2021 9:08 am If you're willing to include your IP address (google "what's my ip") in the report, even if you use a private message to 'mingstar' to relay the information to me, that can also help us identify the specific issue more quickly.
FYI - I'm helping mingstar. If you send a PM and don't get a response, PM me the info and I'll pass it along.
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sycamore
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Re: Forum software upgrade bug reports and change requests

Post by sycamore »

Not a huge problem but the site seems to be slower than usual.

Around 8:45-8:55 PM Eastern timeframe, from my Android phone (Pixel 4g) I first noticed intermittent slow page loads (at least several seconds) on the home page https://www.bogleheads.org/ and various threads.

So I went to my Windows 10 desktop + Chrome and noticed loading the home page (https://www.bogleheads.org/) took 9 seconds. According to Chrome debugger/network tab, the "Connection Start" has times of:
Stalled: 4.37 ms
DNS Lookup: 30 us
Initial connection: 8.89 s
SSL: 8.82 s

So SSL processing in particular may be slow?

I also see the "Waiting (TimeToFirstByte)" is around 750 msec. I don't know if that's typical or not.

I tried this multiple times. One in particular is around 9:10:05 PM Eastern.

I'll PM you my IP address. Let me know if there's more info I can gather.
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Re: Forum software upgrade bug reports and change requests

Post by Peculiar_Investor »

Another data point. I'm seeing the same type of behaviour for the past couple of hours.
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mingstar
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Re: Forum software upgrade bug reports and change requests

Post by mingstar »

Thanks sycamore and peculiar_investor,

I'm looking at stats now.

The load on the primary server/front-end is "normal" with a load average of 5 (out of 8 CPUs) and 20-50% idle time (more than one cpu is always idle).

I don't see any errors with SSL handling. Looking at the slow negotiation times.

Average page request service time for the forum are uniformly under 250 milliseconds.

There are no "failed" requests (5xx) HTTP codes.

Overall, things look "normal" but, the slow SSL handshake is a problem.

We hear you,

Larry
rgs92
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Re: Forum software upgrade bug reports and change requests

Post by rgs92 »

What if one wanted to post a question (probably in a new thread) but have it screened first by a moderator first to avoid violating forum rules if there was doubt if it was appropriate?
Or maybe request moderator advice on editing a question to make sure it complied with forum guidelines? Thank you.
KarenC
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Re: Forum software upgrade bug reports and change requests

Post by KarenC »

mingstar wrote: Mon Feb 22, 2021 9:46 pm There are no "failed" requests (5xx) HTTP codes.
I was seeing a bunch of 503's last night.
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mingstar
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Re: Forum software upgrade bug reports and change requests

Post by mingstar »

Apologies folks, I got caught off base again.

Last night, I noticed that of the processes was reporting a "non-fatal" error on an operation. I started making the changes to the configuration to remedy the situation but, since we were in "prime time" and the error was benign and it required restarting all of the web server processes, I decided to wait until the wee hours to finish the job.

Unfortunately, I forgot that the system automatically reloads the configuration files when it rotates the log files.

When that happened, the configuration was incomplete and it took the site down.

I got up to finish the job and found it that way.

We were down for several hours.

I'm really sorry.

Larry
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Miriam2
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Re: Forum software upgrade bug reports and change requests

Post by Miriam2 »

mingstar wrote: We were down for several hours.
I'm really sorry.
Larry
Oh Larry! Don't be sorry -we're so grateful for all you do - and especially in the middle of the night, we're so very grateful (and pretty impressed :D )
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Re: Forum software upgrade bug reports and change requests

Post by LadyGeek »

rgs92 wrote: Mon Feb 22, 2021 10:37 pm What if one wanted to post a question (probably in a new thread) but have it screened first by a moderator first to avoid violating forum rules if there was doubt if it was appropriate?
Or maybe request moderator advice on editing a question to make sure it complied with forum guidelines? Thank you.
PM your question to the moderator before posting.
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oldcomputerguy
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Re: Forum software upgrade bug reports and change requests

Post by oldcomputerguy »

Larry, having had to get out of bed many times in my career to address server (and other) problems, I definitely feel your pain. Thank you, sir, for keeping us on the air.
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Re: Forum software upgrade bug reports and change requests

Post by dru808 »

Another one yesterday. 503 error
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