SITE OFFLINE (Nov 25) Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

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LadyGeek
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SITE OFFLINE (Nov 25) Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by LadyGeek » Sun Nov 25, 2018 11:06 am

[The forum software has been upgraded on November 25. Due to recent posts (below), I have retitled the thread. --LadyGeek]

The site will be offline today to update the forum software. This is a security upgrade and should be done as soon as possible.

I expect the update to take less than 1 hour.

(This thread is posted in the Forum Issues and Administration forum, but appears in all forums.)
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by Housedoc » Sun Nov 25, 2018 11:55 am

Tks for keeping us secure.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by ccieemeritus » Sun Nov 25, 2018 12:06 pm

As a retired IT guy, I salute your team for working part of the holiday weekend. Thank you! I’m glad your change window is a reasonable hour, and not oh-dark-30.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by lostdog » Sun Nov 25, 2018 12:26 pm

ccieemeritus wrote:
Sun Nov 25, 2018 12:06 pm
As a retired IT guy, I salute your team for working part of the holiday weekend. Thank you! I’m glad your change window is a reasonable hour, and not oh-dark-30.
+1

Fellow IT guy here too. I am glad you don't have to do this at 3am.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by LadyGeek » Sun Nov 25, 2018 1:36 pm

Thanks.

For those composing long posts, it's good practice to save your work in a separate text editor (notepad.exe on Windows).

Not just for the site going offline, but to avoid losing your work if you accidentally close your browser.

An additional tip: Your browser saves what you type. If you hit "Submit" and lose your work, use your browser's "back" button. The content should be there. Then, save your post in a text editor for later use.
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by TravelforFun » Sun Nov 25, 2018 1:41 pm

Thank you for all the hard work Boglehead volunteers putting into this.

TravelforFun

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by oldcomputerguy » Sun Nov 25, 2018 1:56 pm

lostdog wrote:
Sun Nov 25, 2018 12:26 pm
ccieemeritus wrote:
Sun Nov 25, 2018 12:06 pm
As a retired IT guy, I salute your team for working part of the holiday weekend. Thank you! I’m glad your change window is a reasonable hour, and not oh-dark-30.
+1

Fellow IT guy here too. I am glad you don't have to do this at 3am.
Moi aussi. Overnight software upgrades are the pits.
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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by LadyGeek » Sun Nov 25, 2018 2:58 pm

Bumping for visibility.
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by donall » Sun Nov 25, 2018 3:36 pm

Thank you for keeping this site running and secure. :happy

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by LadyGeek » Sun Nov 25, 2018 4:35 pm

Bumping for visibility.
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by sport » Sun Nov 25, 2018 4:48 pm

LadyGeek wrote:
Sun Nov 25, 2018 1:36 pm
An additional tip: Your browser saves what you type. If you hit "Submit" and lose your work, use your browser's "back" button. The content should be there. Then, save your post in a text editor for later use.
Sometimes, when I make a post, I get a "site not found" screen. When I refresh the page, the site is there, but my post is gone. The back button will not retrieve it. So, I have found that I can highlight the post before I submit it, and click on "copy". Then, if the "site not found" screen appears, I can go back to my post and click on "paste" and all is restored. I have started taking this precaution on all of my posts and sometimes it saves me from retyping the entire post.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by LadyGeek » Sun Nov 25, 2018 4:57 pm

I'm not sure why you're getting a "site not found" screen which disappears upon refresh. Perhaps your browser's cache needs to be cleared?

Final bump for visibility.
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by Silk McCue » Sun Nov 25, 2018 5:01 pm

sport wrote:
Sun Nov 25, 2018 4:48 pm
LadyGeek wrote:
Sun Nov 25, 2018 1:36 pm
An additional tip: Your browser saves what you type. If you hit "Submit" and lose your work, use your browser's "back" button. The content should be there. Then, save your post in a text editor for later use.
Sometimes, when I make a post, I get a "site not found" screen. When I refresh the page, the site is there, but my post is gone. The back button will not retrieve it. So, I have found that I can highlight the post before I submit it, and click on "copy". Then, if the "site not found" screen appears, I can go back to my post and click on "paste" and all is restored. I have started taking this precaution on all of my posts and sometimes it saves me from retyping the entire post.
Sounds like a sporadic internet connectivity issue on your end.

Cheers

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by LadyGeek » Sun Nov 25, 2018 5:23 pm

We're back, the forum software (phpBB) is now at version 3.2.4.
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by indexlover » Sun Nov 25, 2018 5:41 pm

WOW. You are awesome. On the dot at 5 ET went offline and now back within 30 minutes.
Thank you.
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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by oldcomputerguy » Sun Nov 25, 2018 6:51 pm

Up and running, all looks normal here. LadyGeek and the admin staff rock!
It’s taken me a lot of years, but I’ve come around to this: If you’re dumb, surround yourself with smart people. And if you’re smart, surround yourself with smart people who disagree with you.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by cryptormorf » Mon Nov 26, 2018 12:31 am

LadyGeek wrote:
Sun Nov 25, 2018 5:23 pm
We're back, the forum software (phpBB) is now at version 3.2.4.
Thanks for taking time out of your holiday weekend to do the upgrade. :sharebeer

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by rkhusky » Fri Nov 30, 2018 9:58 pm

Did the software upgrade do something to the wiki. I can't see any of the pages anymore.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by xenial » Fri Nov 30, 2018 10:05 pm

rkhusky wrote:
Fri Nov 30, 2018 9:58 pm
Did the software upgrade do something to the wiki. I can't see any of the pages anymore.
There does seem to be a problem. Wiki pages appear blank in Firefox, while a get a 500 error in Chrome.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by Dottie57 » Fri Nov 30, 2018 10:19 pm

xenial wrote:
Fri Nov 30, 2018 10:05 pm
rkhusky wrote:
Fri Nov 30, 2018 9:58 pm
Did the software upgrade do something to the wiki. I can't see any of the pages anymore.
There does seem to be a problem. Wiki pages appear blank in Firefox, while a get a 500 error in Chrome.
Blank page on iOS too. Tried multiple pages.

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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by LadyGeek » Fri Nov 30, 2018 10:52 pm

It's blank for me, I'm on it.
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Re: SITE OFFLINE Sunday, 5:00 PM Eastern (22:00 UTC) - software upgrade

Post by LadyGeek » Fri Nov 30, 2018 11:29 pm

The wiki is back online, all OK.
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

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