Chase Amazon Prime Visa rebate reverted to 3% cash back

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Ranunculus
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Joined: Wed Aug 28, 2019 1:32 pm

Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by Ranunculus » Fri Feb 14, 2020 12:36 pm

Last year I finally opted in to Amazon Prime in order to receive the 5% rebate, shipping perks and video access. Recently, I noticed that the rebate for Amazon purchases switched back to 3% without notice. I accessed the payment option information from the Amazon site and came upon an option to "verify" my card in order to restore the 5% rebate. I simply had to type in my card number and presto, 5% rebate restored. Anyone else experience this? How and why can they quietly reduce the rebate amount without notice?

decapod10
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Joined: Thu Dec 28, 2017 6:46 pm

Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by decapod10 » Fri Feb 14, 2020 12:44 pm

Hmm, never had that problem and I've had the card and Prime for many years. Were you getting the 5% before, or maybe you needed to activate it some how when you first signup?

Topic Author
Ranunculus
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Joined: Wed Aug 28, 2019 1:32 pm

Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by Ranunculus » Fri Feb 14, 2020 1:08 pm

I had been getting 5%, then about 2 weeks ago as I was checking out for a purchase on the web site I noticed a comment, "Your card is now earning 3% back on Amazon.com purchases" with no other explanation. No interruption in other Prime services, such as free delivery and video access. I thought they changed the reward policy but discovered the "verify card" link upon further investigation. This is mostly a head's up for anyone who doesn't look closely at the reward information while making purchases.

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JoeRetire
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by JoeRetire » Fri Feb 14, 2020 1:15 pm

Ranunculus wrote:
Fri Feb 14, 2020 12:36 pm
Anyone else experience this?
Nope, never.
How and why can they quietly reduce the rebate amount without notice?
I'm not sure they can.
Very Stable Genius

TravelGeek
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by TravelGeek » Fri Feb 14, 2020 1:15 pm

You should probably contact Chase for an explanation.

Edge215
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by Edge215 » Fri Feb 14, 2020 1:18 pm

how do i check for this ?

Topic Author
Ranunculus
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Joined: Wed Aug 28, 2019 1:32 pm

Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by Ranunculus » Fri Feb 14, 2020 1:41 pm

Log in to your Amazon account, go to account information then payment options. Select your card and look at details. Mine showed the 3% reward with a link labeled “see how you can earn 5% back”. I clicked that and all I had to do was type in the credit card number for the card on file.

decapod10
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by decapod10 » Fri Feb 14, 2020 1:41 pm

Edge215 wrote:
Fri Feb 14, 2020 1:18 pm
how do i check for this ?
On a desktop browser, if you put something in your cart and go do the check out screen, look at the "Payment Method" section. Your Amazon Visa should be there, and right underneath it says "Earns 5% back"

quantAndHold
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by quantAndHold » Fri Feb 14, 2020 3:44 pm

Checks...

Nope, still 5%.

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cowdogman
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by cowdogman » Fri Feb 14, 2020 4:06 pm

From Amazon site:

Your Amazon Rewards Visa Signature Card account will go back to earning 3% Back on purchases made at Amazon.com and Whole Foods Market, including Whole Foods Market 365 and www.wholefoodsmarket.com if:

Your Amazon.com account no longer has an eligible Prime membership.
You remove the Amazon Rewards Visa Signature Card from your Amazon.com account.
You close your Amazon.com account.
You link a different card account to your Prime membership.
You use your Amazon.com account to apply for another Amazon Rewards Signature Card; if you're approved for the new card account, it will earn 5% Back at Amazon.com instead.
You are no longer a member of an Amazon Household with an eligible Prime membership.

ARoseByAnyOtherName
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by ARoseByAnyOtherName » Fri Feb 14, 2020 7:42 pm

cowdogman wrote:
Fri Feb 14, 2020 4:06 pm
From Amazon site:

Your Amazon Rewards Visa Signature Card account will go back to earning 3% Back on purchases made at Amazon.com and Whole Foods Market, including Whole Foods Market 365 and www.wholefoodsmarket.com if:

Your Amazon.com account no longer has an eligible Prime membership.
You remove the Amazon Rewards Visa Signature Card from your Amazon.com account.
You close your Amazon.com account.
You link a different card account to your Prime membership.
You use your Amazon.com account to apply for another Amazon Rewards Signature Card; if you're approved for the new card account, it will earn 5% Back at Amazon.com instead.
You are no longer a member of an Amazon Household with an eligible Prime membership.
OP, did you do any of the above?

I checked and I’m still at 5% as expected (you can check this in the app btw).

infinitejustice
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by infinitejustice » Fri Feb 14, 2020 9:37 pm

Ranunculus wrote:
Fri Feb 14, 2020 12:36 pm
Last year I finally opted in to Amazon Prime in order to receive the 5% rebate, shipping perks and video access. Recently, I noticed that the rebate for Amazon purchases switched back to 3% without notice. I accessed the payment option information from the Amazon site and came upon an option to "verify" my card in order to restore the 5% rebate. I simply had to type in my card number and presto, 5% rebate restored. Anyone else experience this? How and why can they quietly reduce the rebate amount without notice?
No, but I did have an error where I was only getting .8 cents per 1 point redeemed. I canceled the card. Doesn't surprise me that they are doing these types of shenanigans.

Independent George
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Location: Chicago, IL, USA

Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by Independent George » Fri Feb 14, 2020 11:01 pm

I just logged into my Chase account, and checked the rewards page. It still says "5% Back at Amazon.com and Whole Foods Market with an eligible Prime membership", and I confirmed that I got 5% on my last purchase on Jan 27.

I get the same thing when checking on my Amazon account.

Topic Author
Ranunculus
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Joined: Wed Aug 28, 2019 1:32 pm

Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by Ranunculus » Sat Feb 15, 2020 12:41 am

I checked my emails and found a message from Amazon Rewards Visa on January 30 that just said “ your card is now earning 3% back...” with no further explanation. None of the criteria for losing Prime membership were applicable, nothing should have changed. I didn’t read the email initially because I mistook it for a shipping notification. I will call them tomorrow and see if they will credit me the additional 2% for purchases made in the last 2 weeks.

mattsm
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by mattsm » Sat Feb 15, 2020 9:25 am

I think you need a Prime membership to earn the full 5%

seymore92
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Re: Chase Amazon Prime Visa rebate reverted to 3% cash back

Post by seymore92 » Sun Feb 16, 2020 9:26 am

quantAndHold wrote:
Fri Feb 14, 2020 3:44 pm
Checks...

Nope, still 5%.
+1

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