Traveler wrote: ↑Sat Mar 09, 2019 11:14 amJust curious why you would think you would get to choose seats when you book a Basic Economy seat when a pop-up shows up before your confirm and you have to acknowledge the fare limitations? Blows my mind that people seem to be entitled for that which they aren't paying for. I'm glad the Delta reps stuck to the rules.nexesn wrote: ↑Fri Mar 08, 2019 11:46 pmI booked 3 seats on Delta's "Basic Economy" online. I then called Delta and asked if I could pay extra for all of us to choose the seats a head of time so we could ensure we could sit together (we have a toddler). They said "No". I spoke to a supervisor, who essentially said the same thing. At least with Delta "Basic Economy" means you you get the last choice of seats once everyone else has been seated, or been assigned seats. Fortunately, my purchase was within the 24 hour cancellation window that all airlines are required to offer by law. So, I just cancelled the tickets and booked on another airline. The price was a little higher on the other airline but I was able to select my seats. I obviously could have booked with Delta, but the price of the non "Basic Economy" for our particular trip was really high.Infomom2 wrote: ↑Fri Mar 08, 2019 11:09 pm I am looking at some international travel with my 13 and 16 year olds; we are very excited and ready to book. Well, almost. So, these new economy fares that don't let you pick your seats, any ideas on if it generally ends up that families can sit together? I am looking at a $200/per ticket price/$600 difference in order to get tickets that allow me to pick seats. That is a lot of money to me, but even though they are teens it is difficult for them to sit next to strangers and not family. How likely they would at least get to sit together; I can sit somewhere else...it seems insane to spend $600 extra.
Thoughts or experiences? The likely airline is Delta if that matters.
My suggestion would be to book the tickets, then immediately call the airline. If they can accommodate the request, cancel the tickets. Again, rules now state airlines must offer you a full refund as long as you cancel within 24 hours of booking- even if the ticket strictly states "non-refundable".
Everyone should think of these Basic Economy types of fares as a discount for not being able to select a seat in advance and taking whatever is left (usually a middle seat) along with whatever other limitations the fare class has.
I think you missed the part where I wrote "I then called Delta and asked if I could pay extra for all of us to choose the seats"
I was not attempting to be entitled. You also assume that there was a lot of warning and information regarding the fare, there wasn't. I fly a lot, and I understand rules. This was when basic economy had just come out. I wasn't trying to get anything for free. Anyway, I was just giving the OP my story so they could understand that basic economy really means basic.