FreeTaxUSA declining my credit card

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Groundhog
Posts: 210
Joined: Mon Oct 24, 2011 7:10 pm

FreeTaxUSA declining my credit card

Post by Groundhog » Mon Feb 11, 2019 9:31 pm

Based on reviews here and my relatively basic tax return I decided to use FreeTaxUSA this year for the first time. I finished my return and am ready to efile. I need to pay for the state return which is $12.95 and have attempted to use my credit card and it was declined. The message from FreeTaxUSA said to try another card, which i did and it was declined also. I logged onto both credit card websites and see no issue. Anyone else run into this with FreeTaxUSA?

SrGrumpy
Posts: 819
Joined: Wed Aug 05, 2015 3:21 pm

Re: FreeTaxUSA declining my credit card

Post by SrGrumpy » Mon Feb 11, 2019 11:14 pm

What did the bank say when you called?

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