Quicken Files Corrupting Often-Anyone else?

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virginiabirdie
Posts: 55
Joined: Thu Jul 09, 2015 10:51 am

Quicken Files Corrupting Often-Anyone else?

Post by virginiabirdie » Tue Dec 12, 2017 9:58 am

I've had my quicken files corrupt 5 times now. I backup, so it's not awful. It is very annoying.

Anyone else have this problem?

I periodically run the "Validate and Repair" preventatively, but it doesn't help. FWIW, when I run the "Validate and Repair" option on the corrupted Quicken file, the culprits are usually benign look transactions--like a line in my credit card for shoes. Not sure how they can corrupt the entire quick file.

DetroitRick
Posts: 563
Joined: Wed Mar 23, 2016 9:28 am

Re: Quicken Files Corrupting Often-Anyone else?

Post by DetroitRick » Wed Dec 13, 2017 9:20 am

Bumping thread for more visibility ...

I'm a long-time and frequent Quicken user (multiple QDF files, many accounts, and lots of downloads), currently using 2016 Premier, and have not experienced file corruption in years (knock on wood because just saying that is probably tempting fate :annoyed ). But it certainly happens. Quicken does read and write to disk A LOT, which can open a window to this type of problem. Still, I'm running Quicken over a network (which isn't recommended for that same reason) without issue.

A few things to consider...
After you run Validate and Repair, fixing the issue, if you then rerun it again will it still show the problem, or does it only show up down the road? In other words, is it REALLY getting fixed the first time.
Can you isolate the issue to any particular transaction download (might one provider be repetitively causing the issue, such as a single credit card provider)?
Also, consider checking the health of your hard drive, just in case the corruption is originating from early stage of hard drive failure.

Beyond that, I've seen two ideas on the Quicken websites concerning file corruption:
1)This one, which basically has you make a file copy, run validate and repair, then use that new copy.
link:
https://www.quicken.com/support/advance ... en-windows

2)Then there is this one, which I have never used, where there is a "Supervalidate" procedure:
https://getsatisfaction.com/quickencomm ... block-2017
I'd definitely do backups before trying either one, if you decide to.

Maybe others will have better ideas. Hope you can get it resolved.

ralph124cf
Posts: 1935
Joined: Tue Apr 01, 2014 11:41 am

Re: Quicken Files Corrupting Often-Anyone else?

Post by ralph124cf » Wed Dec 13, 2017 9:30 am

I used quicken for ten years, and then it became impossible to use.

I switched to QuickBooks, and everything works. I did need help from the QB help person to make the data transfer. Personal life does not really fit the QB business model, but if you follow the QB preferred work flow, (enter bills, pay bills, enter invoice, receive payment), it works.

Ralph

Da5id
Posts: 2035
Joined: Fri Feb 26, 2016 8:20 am

Re: Quicken Files Corrupting Often-Anyone else?

Post by Da5id » Wed Dec 13, 2017 9:33 am

virginiabirdie wrote:
Tue Dec 12, 2017 9:58 am
I've had my quicken files corrupt 5 times now. I backup, so it's not awful. It is very annoying.

Anyone else have this problem?

I periodically run the "Validate and Repair" preventatively, but it doesn't help. FWIW, when I run the "Validate and Repair" option on the corrupted Quicken file, the culprits are usually benign look transactions--like a line in my credit card for shoes. Not sure how they can corrupt the entire quick file.
I've only had it once (Quicken 2016). Thankfully I have Crash Plan (for another 7 months, sigh), and rolled back to last weeks version.

virginiabirdie
Posts: 55
Joined: Thu Jul 09, 2015 10:51 am

Re: Quicken Files Corrupting Often-Anyone else?

Post by virginiabirdie » Wed Dec 13, 2017 10:26 am

DetroitRick wrote:
Wed Dec 13, 2017 9:20 am
Bumping thread for more visibility ...

I'm a long-time and frequent Quicken user (multiple QDF files, many accounts, and lots of downloads), currently using 2016 Premier, and have not experienced file corruption in years (knock on wood because just saying that is probably tempting fate :annoyed ). But it certainly happens. Quicken does read and write to disk A LOT, which can open a window to this type of problem. Still, I'm running Quicken over a network (which isn't recommended for that same reason) without issue.

A few things to consider...
After you run Validate and Repair, fixing the issue, if you then rerun it again will it still show the problem, or does it only show up down the road? In other words, is it REALLY getting fixed the first time.
Can you isolate the issue to any particular transaction download (might one provider be repetitively causing the issue, such as a single credit card provider)?
Also, consider checking the health of your hard drive, just in case the corruption is originating from early stage of hard drive failure.

Beyond that, I've seen two ideas on the Quicken websites concerning file corruption:
1)This one, which basically has you make a file copy, run validate and repair, then use that new copy.
link:
https://www.quicken.com/support/advance ... en-windows

2)Then there is this one, which I have never used, where there is a "Supervalidate" procedure:
https://getsatisfaction.com/quickencomm ... block-2017
I'd definitely do backups before trying either one, if you decide to.

Maybe others will have better ideas. Hope you can get it resolved.

Thanks Rick. I'll try option 1 and 2. I validate, then re-validate. but haven't tried the next step of saving file as new copy. Wish there was a better option to Quicken.

cyfairslam
Posts: 12
Joined: Wed Feb 02, 2011 12:47 pm

Re: Quicken Files Corrupting Often-Anyone else?

Post by cyfairslam » Wed Dec 13, 2017 1:29 pm

I have not had a problem with file corruption and I have been using the same file for 8 years.

I am getting a few quirks here recently. I believe I have the 2016 version.

When I download transactions I have to hit the accept button twice for some reason. This happens about 50% of the time.

Also, on one of my accounts, it does not find or match transactions consistently. Even when I try to manually match it will not do it even when they have the same dates and amounts.

Hopefully this type of stuff will be fixed soon.

drwtsn32
Posts: 125
Joined: Wed Dec 31, 2014 12:28 pm

Re: Quicken Files Corrupting Often-Anyone else?

Post by drwtsn32 » Wed Dec 13, 2017 5:01 pm

I've never had corruption issues and I've been using Quicken since MS discontinued Money (2010 or so?)
I generally upgrade every year and am currently running Quicken 2017. My data file is 75MB.

GLState
Posts: 127
Joined: Wed Feb 15, 2017 10:38 am

Re: Quicken Files Corrupting Often-Anyone else?

Post by GLState » Wed Dec 13, 2017 6:54 pm

I've been using Quicken since it was a DOS checkbook program without any problems with file corruption. I would agree with the other poster that suggested a hard drive problem. Your hard drive manufacturer should have a program available to check your drive's health.

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