Your Internet Service Provider Evaluation is appreciated.

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CountryBoy
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Your Internet Service Provider Evaluation is appreciated.

Post by CountryBoy » Sun Mar 02, 2008 8:05 pm

Your Internet Service Provider Evaluation is appreciated.

I am currently on dial-up for $17.95 a month. Since I don't use the internet for gambling, music downloads, porno, or gaming, it seems slow but adequate. From what I can gather, I am the only person on the internet with this kind of a user profile.

Right now I am tempted to switch to:

1-FIOS from Verizon but that is $39/month plus lots of taxes and surcharges. Plus I hear if I don't like it it is difficult to get out of without paying big money. And they won't leave the copper line in when they do the fiber install.

2-Cablevision-again it is a whole lot faster than what I have but then after they lock me in I hear the rates go from $29 for a month to $50 a month after the introductory offer.

Does anyone have experience with either of these two? I am retired and on limited budget and trying to figure out the most cost effective solution long term. I tell ya........ dial up is r e a l s l o w...:)

Gekko
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Post by Gekko » Sun Mar 02, 2008 8:08 pm

how about a low-tier DSL plan from Verizon? faster than dial up, cheaper than FIOS or Cable.

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White Coat Investor
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Post by White Coat Investor » Mon Mar 03, 2008 12:14 am

Go with fast service. You'll never go back.
1) Invest you must 2) Time is your friend 3) Impulse is your enemy | 4) Basic arithmetic works 5) Stick to simplicity 6) Stay the course

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SoonerSunDevil
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Post by SoonerSunDevil » Mon Mar 03, 2008 12:21 am

The FIOS service from Verizon is absolutely fantastic. Even though you currently do not use the internet for "gambling, music downloads, porno, or gaming" imagine the possibilities if you did have a high speed connection! :D

There is no way I would ever go back to a dial-up connection.

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dratkinson
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Post by dratkinson » Mon Mar 03, 2008 1:02 am

Okay, I know this is going the wrong direction from the OP, but I use NetZero ($9.95 per month) over dial up. Yes, it is slow; but it is cheap and I'm too frugal (?) to upgrade to something faster. Maybe one day....

Retiree
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Post by Retiree » Mon Mar 03, 2008 6:31 am

I second the comments about getting fast service. I switched to Verizon FiOS a few months ago from Comcast cable for TV and internet (and phone for FiOS). Here is my perspective:

TV (old tube type, not a new flat screen) picture is much, much clearer with FiOS - this is probably the most significant benefit. I'm looking forward to one of those LED backlit LCD 1080p HDTV's whenever the current 8 year old TV dies even though I don't watch TV all that much (I love acronyms, don't you?).

Internet speed (I got the 15 download/2 upload speed) is great but not noticeably faster than Comcast which was also very fast.

Landline phone service is better. With the old copper, every time it rained in my neighborhood, the phone conversations were filled with static. Now is clear all the time.

Cost for combined TV, internet, phone actually dropped about $20/month versus my old combination of Comcast cable and Verizon land line phone.

I would consider getting a DVR for the TV service if you watch much TV. Lets you watch programs at your convenience and fast forward through all the commercials. This is a big time saver and convenience for us.

Good luck on your choice; for me, I'd never return to something other than FiOS.

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Post by JDCPAEsq » Mon Mar 03, 2008 7:36 am

dratkinson wrote:Okay, I know this is going the wrong direction from the OP, but I use NetZero ($9.95 per month) over dial up. Yes, it is slow; but it is cheap and I'm too frugal (?) to upgrade to something faster. Maybe one day....
I'm with you on that. Can't beat NetZero.
John

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CountryBoy
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Further

Post by CountryBoy » Mon Mar 03, 2008 9:31 am

Well I am too far away from "the box" for DSL and use of a dish does not work for many people.

Do people know how much they pay for FIOS+tax+surcharge=final cost?

Also after the first year did they up the price on it?

Many thanks for your responses.

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Re: Further

Post by SoonerSunDevil » Mon Mar 03, 2008 9:55 am

CountryBoy wrote:Well I am too far away from "the box" for DSL and use of a dish does not work for many people.

Do people know how much they pay for FIOS+tax+surcharge=final cost?

Also after the first year did they up the price on it?

Many thanks for your responses.
We have Verizon's FIOS service for high-speed internet, digital cable (w/ HD channels for an extra $5/month), and a landline for $104.95 a month, plus taxes and surcharges. When it's all said and done, the bill is about $130 a month. Verizon also guaranteed us that we wouldn't have any rate increases for at least two years.

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Post by pawpaw » Mon Mar 03, 2008 10:13 am

I like AT&T DSL, $27.00. they have another plan for $19.95. Much faster than dial up. I tried Net Zero for a while, BAD< BAD< BAD.It is loaded down with advertising. Tech service is $1.95 per minute, plus when you try to switch you can't get rid of it.The only way I could get it off my computer was a system restore.
I highly reccomend AT&T DSL.

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Post by ilovedogs » Mon Mar 03, 2008 10:30 am

I've had Verizon DSL for about 7 months. I started with one of their low priced offers and chose the better of the two options available ( a bit faster, they said on the website form.) It went up to $28.62 which is okay with me after the first six months were up.

I don't have any complaints. Well, occasionally there are blips of times when the DSL signal is out. Seconds.

FIOS is available, but I don't see a reason for it.

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BogleFan
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Post by BogleFan » Mon Mar 03, 2008 11:54 am

I live in Chicago.. Have a naked dsl (no landline required)

23.99/month for 1.5 MBPS

service is great and there is no tax on top of 23.99

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turboLT
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Post by turboLT » Mon Mar 03, 2008 1:33 pm

BogleFan wrote:I live in Chicago.. Have a naked dsl (no landline required)

23.99/month for 1.5 MBPS

service is great and there is no tax on top of 23.99
If you can find a deal like that take it. I have comcast in Alexandria, VA and the speed is really slow, the reliability is poor (constantly goes out), and the customer service is abysmal.

On our most recent CS adventure, we ended up getting a whopping $5 rebate after losing service for a month. That means Comcast charged us almost 50 bucks for the "service" of having no internet.

See if you can't package verizon DSL with your cell phone to further reduce the bill.

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BogleFan
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Post by BogleFan » Mon Mar 03, 2008 1:44 pm

turboLT wrote:
BogleFan wrote:I live in Chicago.. Have a naked dsl (no landline required)

23.99/month for 1.5 MBPS

service is great and there is no tax on top of 23.99
If you can find a deal like that take it. I have comcast in Alexandria, VA and the speed is really slow, the reliability is poor (constantly goes out), and the customer service is abysmal.

On our most recent CS adventure, we ended up getting a whopping $5 rebate after losing service for a month. That means Comcast charged us almost 50 bucks for the "service" of having no internet.

See if you can't package verizon DSL with your cell phone to further reduce the bill.
verizon offers Naked DSL. they might use a different term for it

AT&T calls it dry loop dsl or naked dsl.

sport
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Post by sport » Mon Mar 03, 2008 2:17 pm

Before you decide to switch from dial-up, verify that your computer is new enough to handle the high speed service. I have been told by two DSL vendors that they could not provide service for me with my current setup. My computer uses Windows 98 SE, and they said that would not work very well if at all. So, until I upgrade, I will stay with NetZero at $9.95 per month.

Jeff

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rpike
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Post by rpike » Mon Mar 03, 2008 2:26 pm

The big advantage of broadband (Fios, cable, dsl) is that it doesn't tie up your land line when you use the Internet. Dsl would be fine for me, but we're a few miles too far from the switch.

Verizon has finally laid fiber through our neighborhood late last year, but still isn't offering the service yet. They also just sent notices that the rates for Fios data are being raised from $36 per month to about $50. I was planning to switch and lock it in for 2 years; now it'll depend how much they discount when finally offered.

Comcast has been offering Internet around here for $43 if you have their TV or phone service (even the $6 basic cable), but $58 standalone. We buy the same standalone service through Earthlink (but billed by Comcast and Earthlink provides the email) for $47.

Haven't made the switch to Internet phone yet; might start with a MagicJack as a cheap second line for my kids.

Another Rick

samwc
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Re: Your Internet Service Provider Evaluation is appreciated

Post by samwc » Mon Mar 03, 2008 3:26 pm

For the past 3 years, I used All2Easy,$4.95, dial-up for banking and other secure transactions.
For free internet connection at speed of 15 MBP (100x faster than dial-up), I purchased a USB wireless adapter and built a simple antenna to link up with any of my three neighbor's unsecured wireless routers.

Information on USB wireless adapter antenna is on Google.

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CountryBoy
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My thanks for the ongoing comments.....

Post by CountryBoy » Mon Mar 03, 2008 4:33 pm

My thanks for the ongoing comments.....

1-jsl11
........yes my pc is new and fully loaded but I am too far from the box or main office. for DSL.
2-samwc said:

" For free internet connection at speed of 15 MBP (100x faster than dial-up), I purchased a USB wireless adapter and built a simple antenna to link up with any of my three neighbor's unsecured wireless routers. "

To which I respond, I guess my response is 3 fold:

1-Is that pirating?
2-Can I pay you to do it for me?
3-I am always amazed by the expertise and wherewithall of members on this board.
Last edited by CountryBoy on Mon Mar 03, 2008 4:53 pm, edited 1 time in total.

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Random Musings
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Post by Random Musings » Mon Mar 03, 2008 4:49 pm

FIOS is really good (if you have the infrastructure), but right now, my DSL connection is very good at $17.95/month.

For my needs, at the moment, I don't have a need for a more expensive package. But that could change.....

RM

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Post by Retiree » Mon Mar 03, 2008 5:03 pm

My Verizon FiOS bill is about $145 per month which includes these services:

Unlimited phone calling, local and long distance,

TV with High Definition DVR Home Media set top box (will record about 75 hours of TV and enables watching recorded stuff on bedroom TV too) and one additional TV standard set top box for bedroom with extended channels(about 75 to 100 channels including all the locals plus a bunch of music channels) no movie channels or premium sports channels, no HBO, no Cinemax, etc.), see this link to see what you would have available: http://www22.verizon.com/content/fiostv ... lineup.htm
You can enter your zip code for your local listings.

High speed internet - 15/2,

All taxes and fees with no rate increase for two years.

(Edited to include TV channel link)
Last edited by Retiree on Mon Mar 03, 2008 8:17 pm, edited 1 time in total.

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rpike
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Post by rpike » Mon Mar 03, 2008 6:27 pm

jsl11 wrote:Before you decide to switch from dial-up, verify that your computer is new enough to handle the high speed service. I have been told by two DSL vendors that they could not provide service for me with my current setup. My computer uses Windows 98 SE, and they said that would not work very well if at all.
It has nothing to do with the age or speed of your computer. What they mean is that the installers are no longer taught how to install on Win98 or other operating systems and the software disk they are given to use for installs doesn't support them.

My broadband is connected to a router which helps shield my household network from the nasties outside and has its own web interface for configuration. At various times I have connected Win95, Win98, Win98SE (still have), WinME (Blech!), WinXP (still have), Linux (still have), and MacOSX (here on loan) to my household network. One of the computers connected is over 10 years old! I have no need for their software disk to add a computer to my network; basically I just plug the network cable in and they can access the Internet.

Another Rick

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Re: Your Internet Service Provider Evaluation is appreciated

Post by blood_donor » Tue Mar 04, 2008 8:49 am

That's stealing, in my book, unless you got permission from your neighbors to share their wi-fi. Just because they're too dumb to secure their network doesn't mean it is moral to steal it.
samwc wrote:For the past 3 years, I used All2Easy,$4.95, dial-up for banking and other secure transactions.
For free internet connection at speed of 15 MBP (100x faster than dial-up), I purchased a USB wireless adapter and built a simple antenna to link up with any of my three neighbor's unsecured wireless routers.

Information on USB wireless adapter antenna is on Google.

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Post by DaveS » Tue Mar 04, 2008 9:58 am

Don't even think about getting Earthlink. The service is awful. They dishonestly add services you never ordered to your bill. So you have to watch every months bill to see what they added. Then when you call to cancel they say you will, but the bill comes the next month and they say you never canceled. Just for emphasis DON"T EVEN THINK OF EARTHLINK. Dave

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Internet Service Provider

Post by Lon » Tue Mar 04, 2008 2:13 pm

I have Comcast High Speed for $33 monthly and would not be without it. I watch full length movies from Netflix which load in less than one minute. I send and receive videos from family abroad. It would be tough to go back to Dial Up.

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Post by serenity » Tue Mar 04, 2008 2:59 pm

I am a geek. I don't gamble, some music downloads, no porno, extensive gaming..;) I've also had many different connections over a long period of time.

I currently have Verizon FIOS. It is excellent. It is as good as cable was (my prior connectivity option). My pricing is baked into combo phone/tv/internet, so I don't know what they would charge for it by itself.

I think you will find that your usage may change once you switch to to high-speed internet. Some technologies, while on the surface, look like incremental increases, can change the entire way you use something.

As for cost effective, your guess is as good as anyone's. The good news is there is actually competition in your area! That is not always the case for everyone. It costs the provider a significant amount to switch your physical infrastructure over to their solution. Therefore, they need to be able to lock you in for some time to recoup their significant investment in your connectivity. If it were me, I'd take the $39 per month vs. the $50 per month. Reasoning: A) It will be cheaper pretty quickly after the introductory price expires, B) My Magic 8-ball and I can predict the stock market better than I can predict future telecom prices...;)

serenity

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turboLT
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Re: Your Internet Service Provider Evaluation is appreciated

Post by turboLT » Tue Mar 04, 2008 3:07 pm

blood_donor wrote:That's stealing, in my book, unless you got permission from your neighbors to share their wi-fi. Just because they're too dumb to secure their network doesn't mean it is moral to steal it.
Agreed. I won't cast the first stone because I'm no angel either, but if your neighbor's son or daughter left their bike in the yard and you took it and rode it--isn't that still stealing?

ted123
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Re: Your Internet Service Provider Evaluation is appreciated

Post by ted123 » Tue Mar 04, 2008 3:28 pm

turboLT wrote:
blood_donor wrote:That's stealing, in my book, unless you got permission from your neighbors to share their wi-fi. Just because they're too dumb to secure their network doesn't mean it is moral to steal it.
Agreed. I won't cast the first stone because I'm no angel either, but if your neighbor's son or daughter left their bike in the yard and you took it and rode it--isn't that still stealing?
I'll just add that it's not just -- or even primarily -- your neighbor that has an interest in this matter. When the cable or phone company sells unlimited internet service to a household, they don't want to have the entire neighborhood piggybacking off the unsecure wifi connection -- it undermines the company'y ability to attract paying customers and the additional usage adds to its network costs.

So even if your neighbor says, "go ahead, use my wifi," he's giving away something that isn't his to give away.

Incidentally, I suspect this is a major reason why Verizon includes a wireless router in its modems (FIOS, anyway) and then insists on coming out to set it up. The technicians always remember to set up the security.

(BTW, I don't mean to sound too preachy on this matter--I've done it in the past for short periods if my internet was down for some reason.)

Doc7
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Post by Doc7 » Tue Mar 04, 2008 11:54 pm

For those of you commenting on not looking at porno...

you're using the internet wrong

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CountryBoy
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Yes

Post by CountryBoy » Wed Mar 05, 2008 11:35 am

Thanks Doc7, your comment was a good one. It could be taken in different ways, but I chose to take it humorously. :wink:

And also to mention that I believe in fact it is porno and gaming that are the actual drivers behind driving the computer industry to develop faster chips.

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prentis
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FIOS

Post by prentis » Wed Mar 05, 2008 5:12 pm

Verizon FIOS is working great for me and I agree with previous posters that once you experience real speed you will never go back. Converting from high speed Verizon DSL was actually a few bucks cheaper for me.

However be advised...when you bring in FIOS your copper line is gone, gone. That means there is no voltage coming into your house to over the phone line to do things like ring the bell. The installers will set up a power supply that is plugged into your house power to run the fiber decoder box and ring the bells. It does have a battery backup, but it is only good for 5 hours, period (phone calls or no phone calls). Then it goes to sleep. You will have no phone. They do have an emergency button on the backup power that allows one more hour of phone service if you need to call 911. So if you are in an area that is prone to long power outages this can be pretty daunting. Also, they will install a large ugly box on the outside of your house. You will want an inconspicuous place near an internal 110V outlet to mount the thing. Additionally, the first box they installed failed and had to be replaced. We were out of phone service until it could be replaced...about three days. (We used up a lot of cell time. To Verizon's credit they did compensate us with additional cell minutes). No problem since and it has been about a year. But overall the system is a lot more complex than the good old copper wire and a lot more stuff has to work right.

Those "attributes" were a surprise to me, but I have made peace with them. The speed is well worth it, and I only have the 5 meg download option.
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charles87530
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Post by charles87530 » Wed Mar 05, 2008 5:46 pm

pawpaw wrote:I like AT&T DSL, $27.00. they have another plan for $19.95. Much faster than dial up. I tried Net Zero for a while, BAD< BAD< BAD.It is loaded down with advertising. Tech service is $1.95 per minute, plus when you try to switch you can't get rid of it.The only way I could get it off my computer was a system restore.
I highly reccomend AT&T DSL.
I agree 100% on NetZero. That was the worst customer service experience in my life when i tried to discontinue my service. After several calls, the last one which lasted 45 minutes, I was finally able to convince them I didn't want their crappy product anymore. It was horrible. I honestly wondered if they spoke English.. they absolutely don't want to let you disconnect your service. To say i have an unfavorable view of NetZero is a HUGE understatement.

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all2esy.net

Post by kenhh » Wed Mar 05, 2008 6:22 pm

charles87530 wrote:
pawpaw wrote:I like AT&T DSL, $27.00. they have another plan for $19.95. Much faster than dial up. I tried Net Zero for a while, BAD< BAD< BAD.It is loaded down with advertising. Tech service is $1.95 per minute, plus when you try to switch you can't get rid of it.The only way I could get it off my computer was a system restore.
I highly reccomend AT&T DSL.
I agree 100% on NetZero. That was the worst customer service experience in my life when i tried to discontinue my service. After several calls, the last one which lasted 45 minutes, I was finally able to convince them I didn't want their crappy product anymore. It was horrible. I honestly wondered if they spoke English.. they absolutely don't want to let you disconnect your service. To say i have an unfavorable view of NetZero is a HUGE understatement.
For anyone still using dial-up, take a good look at all2easy.net. I used them for over 2 years throughout the country (I travel quite a bit) at $4.95 a month with no advertising, free tech support, automatic payments to credit card, etc.

all2easy is head-and-shoulders above netzero.

Ken

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CountryBoy
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OK

Post by CountryBoy » Wed Mar 05, 2008 7:00 pm

Many thanks folks for filling me in on the DETAILS with Fios and other alternatives.

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Post by dratkinson » Thu Mar 06, 2008 12:46 am

I wish to wade in on the issue of poor NetZero customer service. In my experience, you are correct, it is really bad. And I have even read complaints posted on the Internet of people having to cancel their credit cards to stop NetZero from charging their account.

So after my bad experience with NetZero customer service, what is my solution? I pay for my service one-year in advance by check. Then if I want to switch from NetZero, I don’t send the next check.

One NetZero customer service rep said I could get a discount on my service if I charged my service on my credit card. I remember replying, “NetZero can’t keep my account straight, but want me to give you my credit card number? No.” Fool me once, shame on you.

That was about four years ago and I have not had a problem since then with NetZero that required me to call customer service. I keep a copy of their NetZero QuickStart v1.2 saved on my computer. Whenever I have any problems with NetZero, I delete it and reinstall it from the QS version. I do not have a problem deleting NetZero from my old Win 98 SE machine.

So for me, NetZero is slow, cheap, and all problems are immediately handled by reinstalling NetZero without calling customer disservice.

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Post by fred333 » Tue Mar 11, 2008 2:34 pm

I am not a big fan of NetZero.
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Post by RustyShackleford » Fri Apr 10, 2009 1:54 pm

DaveS wrote:Don't even think about getting Earthlink. The service is awful. They dishonestly add services you never ordered to your bill. So you have to watch every months bill to see what they added. Then when you call to cancel they say you will, but the bill comes the next month and they say you never canceled. Just for emphasis DON"T EVEN THINK OF EARTHLINK. Dave
I have just had a VERY similar experience ...
About a month ago, disgusted with my ATT DSL service,
I signed up for EarthLink. When I called to cancel with ATT,
they made nice (sidebar: it's pretty amazing what these companies
will do when you threaten to cancel service), and I decided to stay
with them. I called EarthLink the next day and cancelled.

A few days, a month or so after the cancellation, I noticed a $40+
charge on my VISA, from EarthLink. I called, and they said that when
I signed up for DSL, I'd automatically been signed up for a dial-in
service (for backup and when away from home), and when I cancelled
the DSL I did not cancel the dial-up, so the charge was for a month of
dialup (pretty expensive dialup), and since they are a "subscription
service" there is no possibility of refunding my money.

Is this incredible, or what ? Supposedly a supervisor is going to call me
back "within one hour" (we'll see how THAT goes). And I will file a
dipsute form with my VISA holder (Penfed). I guess it's not worth to
much trouble for $40, but wanted to get the word out on EarthLink and
to watch out for this kind of stuff in all quarters.

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Post by LadyGeek » Fri Apr 10, 2009 2:39 pm

jsl11 wrote:Before you decide to switch from dial-up, verify that your computer is new enough to handle the high speed service. I have been told by two DSL vendors that they could not provide service for me with my current setup. My computer uses Windows 98 SE, and they said that would not work very well if at all. So, until I upgrade, I will stay with NetZero at $9.95 per month. Jeff
Your PC doesn't know, and doesn't care, what type of LAN is connected to it. It's TCP/IP, nothing more. It will work.

I think the providers mean that it they don't support Win 98 SE for the software that they want to load on your PC, like those "speed-up" programs which are nothing more than compression algorithms. You don't need anything loaded on your PC. Don't let Verizon do it, either.

Win 98 SE is too old to get decent antivirus support, among other things. If you don't want to upgrade to Win XP, try Linux. It's free and will run really fast.

Verizon FiOS. My ONT (big white box) is in my basement. For good info on Verizon FiOS, checkout the Verizon forums on DSL Reports: Verizon FiOS TV forum, Verizon FiOS Internet forum
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Post by theduke » Fri Apr 10, 2009 6:04 pm

I'm considering bundling my services and would be going from cable high speed to dsl which is 1.5 mbps. Is 1.5 speed noticably slower than cable high speed? Thanks

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Post by Chuck T » Fri Apr 10, 2009 7:10 pm

jsavage wrote:I'm considering bundling my services and would be going from cable high speed to dsl which is 1.5 mbps. Is 1.5 speed noticably slower than cable high speed? Thanks
Most cable Internet services start at 3.0mbps and go up to 8-10 for an additional fee.

Yes, I think you will notice the DSL at 1.5mbps assuming your cable Internet service is at least 3.0mbps. The more graphics on pages the more noticeable it will be.

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Post by LadyGeek » Fri Apr 10, 2009 7:10 pm

If you want to "deep dive" into service comparisons, go to DSL Reports. Lots of info there, ISP performance is their specialty.

With regards to cable vs. DSL. If your cable service is also 1.5 Mbps, I would think that DSL is faster. Cable users are restricted to share the same "pipe". IOW, everyone on your block uses the same cable. If one person is doing a lot of downloading, you have to wait your turn.

Compare that to DSL where the network sharing is taken care of on the backbone, i.e. at the network side. It's designed to handle lots of simultaneous users, so you would see higher performance by not having to wait for your packets (lower latency).
Wiki To some, the glass is half full. To others, the glass is half empty. To an engineer, it's twice the size it needs to be.

bluemonday
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Post by bluemonday » Fri Apr 10, 2009 7:11 pm

Depending on ones needs, the lowest tier DSL ( or cable ) may be just fine( why pay for more then you need). In my area, I can get 1mbps download speed for $25 a month through Comcast ( of course you need to already have some kind of cable service with them ). Agree with comments on Earthlink, stay away. As for Netzero, I used them sometime back, and never had much of problem, out side of tying up my phone line, dropped connections, and just being dog slow. But unless you can't get cable or DSL, it just doesn't make sense to use dial-up unless you are an extremely light user.

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nisiprius
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Location: The terrestrial, globular, planetary hunk of matter, flattened at the poles, is my abode.--O. Henry

Post by nisiprius » Fri Apr 10, 2009 8:35 pm

DSL is dramatically better than dialup. We're still content with DSL and don't want to pay the price for FIOS, even though its available in our area.

I'm a retired software engineer. I had a second phone line installed for a modem in the late 1980s... pre-Internet (remember Compu$erve, anyone?) We had dialup until about the year 2000. I was planning a vacation then, and I found the slow loading of the numerous pages I was looking at to be tiring. Plus, the main reason for the second phone line was so that we wouldn't tie up our main line during the long hours I was spending online.

Bell Atlantic (now Verizon) DSL cost $40 a month, but since we could drop the second phone line the incremental cost was only about $15 a month.

My wife and I still find DSL to be perfectly satisfactory. And I talked Verizon into cutting our rate to $19.95 a month (the rate they were giving new customers). For one thing, because the connection is so stable, on those occasions where I do need to download one or two gigabytes, I can let it run overnight and it really will complete. (With dialup, anything over a few hours was likely to fail).

FIOS is available in our area, but what I want medium-speed service for a low total price. And I am very leery of losing the copper connection. In theory customers who request it are supposed to be allowed to keep it, but I'm told that in practice Verizon is very likely to accidentally-on-purpose forget that request if you don't hover over the installers.

Biggest pain with DSL is slow upload speed. But that's not often important and when it is, again, because of the stable connection you can just wait for however long it takes. And with modern computers, uploading or downloading doesn't interfere with local use of the computer. During a long upload or download, web browsing is slowed, noticeably but not intolerably.

I don't know what will happen over the next few years. Streaming video over DSL is marginal--YouTube often stutters or pauses. I don't care about that... yet. But I suspect that sometime in the next ten years something will come along that will make me feel that we do need to upgrade. If downloading DVD-quality video turns out to be the normal way people rent movies five years from now, DSL could start to be awkward.
Annual income twenty pounds, annual expenditure nineteen nineteen and six, result happiness; Annual income twenty pounds, annual expenditure twenty pounds ought and six, result misery.

nonnie
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Location: Northern California

Post by nonnie » Fri Apr 10, 2009 8:39 pm

Call around and see what prices different providers will offer you. If there is a promotion in your area by a company other than the one you are using, it's fairly easy to get a competitive and sometimes even lower rate. When my fiance and I recently moved in together we each called Comcast for a quote on Internwet and Cable TV. I was a current Comast customer with both services, he only had TV. What I did was call up and ask for a rate, thusly, " I'm moving and am considering switching to ATT who is offering me a great rate-- can you give me your best rate or do I need to talk to 'retention services" The guy immediately switched me to "renention services" which quoted me a rate-- good for an entire year-- at $30/month less than I was currently paying. My fiance got a rate about $50/month higher by only talking to the first rep who answered the phone. If they don't give you a better rate, ask why they have a department called 'retention serivces"--that's also worked for me in the past.

HTH,
Nonnie

tibbitts
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Re: Your Internet Service Provider Evaluation is appreciated

Post by tibbitts » Fri Apr 10, 2009 8:52 pm

blood_donor wrote:That's stealing, in my book, unless you got permission from your neighbors to share their wi-fi. Just because they're too dumb to secure their network doesn't mean it is moral to steal it.
samwc wrote:For the past 3 years, I used All2Easy,$4.95, dial-up for banking and other secure transactions.
For free internet connection at speed of 15 MBP (100x faster than dial-up), I purchased a USB wireless adapter and built a simple antenna to link up with any of my three neighbor's unsecured wireless routers.

Information on USB wireless adapter antenna is on Google.
It doesn't matter if you have permission from the wifi owners; they don't have permission from their ISP to share the connection outside their household. It's possible that if you get a number of people together, you could purchase commercial service that could be shared.

Paul

Pacific
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Location: Lost in the middle of the Pacific

Post by Pacific » Fri Apr 10, 2009 8:58 pm

For those of you commenting on not looking at porno...

you're using the internet wrong
:lol: :lol: :lol:

GeekedOut
Posts: 248
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Post by GeekedOut » Sat Apr 11, 2009 8:55 am

I was not aware of the copper line issue with FIOS. What does Verizon do with all that material? Is it reused or sold as (expensive) scrap? Seems like a really nice bonus could be had from this practice on top of installation fees and a monthly contract...

RustyShackleford
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Post by RustyShackleford » Mon Apr 13, 2009 1:39 am

RustyShackleford wrote: A few days, a month or so after the cancellation, I noticed a $40+
charge on my VISA, from EarthLink. I called, and they said that when
I signed up for DSL, I'd automatically been signed up for a dial-in
service (for backup and when away from home), and when I cancelled
the DSL I did not cancel the dial-up, so the charge was for a month of
dialup (pretty expensive dialup), and since they are a "subscription
service" there is no possibility of refunding my money.
Apparently I got through to them on my second call, and they have
credited back the charges.

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Dan-Fl
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Dial Up

Post by Dan-Fl » Mon Apr 13, 2009 7:59 am

Hi,
Personally, High speed is very desirable as far as I am concerned. I guess it really depends on the options at your home. You are paying way too much for dial up. I suspect you might have more options, seek them out and find out what the real price will be, not the introductory price.
I would also switch your email to gmail at this time. That way you might not have to change your email address ever again. It is free and available wherever there is an internet connection. You just layer gmail on top of your isp. Obviously, other options are yahoo, hotmail and many others. My guess is gmail is here to stay. I am not sure I can say that about the other free email services.
Dan

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legio XX
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Location: NYC

Post by legio XX » Mon Apr 13, 2009 11:50 am

This is what I just posted on the FIOS thread:


I was going to save this until the hassle was resolved, but since the discussion came up, here's a news bulletin from Verizonland:

I was a Verizon customer for telephone (since the days of rotary dialing) and DSL (for about 5 years). "Switched my telephone service only to T-Mobile VOIP to save a few bucks a month. I made two calls to Verizon to check that I could keep just the DSL and to verify the price. The switch was made and everything was fine for about a week. Then Verizon cut off the service. Since March 21 I have had neither telephone nor internet in my home. Any email sent to my Verizon account is bounced back.

Can you imagine the fun if I did my banking and bill paying online? How about prescriptions?

To keep this to a reasonable length, I have spoken to MANY Verizon people. Some were pleasant and some were lily Tomlin wannabees. None have been competent. Four promised to return a phone call. One did, and she cheerfully told me that everything had been explained in an email sent, where else, to the closed account. And that was tech support!

FIOS? You want FIOS? Hey, I have about 4,000 shares of Pennsylvania Engineering in case you're interested.

Vic

As far as I'm concerned, Verizon is the something I want to scrape off my shoes!

xerty24
Posts: 4827
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Re: Your Internet Service Provider Evaluation is appreciated

Post by xerty24 » Mon Apr 13, 2009 2:41 pm

turboLT wrote:
blood_donor wrote:That's stealing, in my book, unless you got permission from your neighbors to share their wi-fi. Just because they're too dumb to secure their network doesn't mean it is moral to steal it.
Agreed. I won't cast the first stone because I'm no angel either, but if your neighbor's son or daughter left their bike in the yard and you took it and rode it--isn't that still stealing?
Why do you think they aren't offering it as free Wifi for their neighbors? If they minded you using a little bandwidth, they could put a password on it and then you couldn't. Maybe they aren't savvy enough to do this or maybe they don't want to, and how can you tell which? Besides, stealing someone's bike keeps them from using while you are - unless you're being a bad neighbor, you won't use up all their bandwidth and they won't mind. I find it odd that people would happily "loan" their neighbors some flour or eggs or something, but assume that bandwidth isn't in the same category. Bandwidth doesn't even cost you anything (extra)!

I prefer common courtesy to unfounded accusation of theft myself.

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