lack of solar contractors Virginia for solaredge equipment

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speckledt
Posts: 32
Joined: Thu Dec 12, 2019 4:45 pm

lack of solar contractors Virginia for solaredge equipment

Post by speckledt »

I have solaredge inverter that stopped working. Solaredge lists only one contractor from Virginia Beach to Richmond who will work on their inverter. A virtual monopoly.
Any suggestions?
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Nate79
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Location: Delaware

Re: lack of solar contractors Virginia for solaredge equipment

Post by Nate79 »

speckledt wrote: Tue Jun 21, 2022 8:56 am I have solaredge inverter that stopped working. Solaredge lists only one contractor from Virginia Beach to Richmond who will work on their inverter. A virtual monopoly.
Any suggestions?
What happened to the installer?
Topic Author
speckledt
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Joined: Thu Dec 12, 2019 4:45 pm

Re: lack of solar contractors Virginia for solaredge equipment

Post by speckledt »

They went out of business
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TomatoTomahto
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Re: lack of solar contractors Virginia for solaredge equipment

Post by TomatoTomahto »

Call another solar company. They should be able to fix or replace the broken inverter. My solar company is not the same one that installed many of our panels.
I get the FI part but not the RE part of FIRE.
j.click
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Re: lack of solar contractors Virginia for solaredge equipment

Post by j.click »

Topic Author
speckledt
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Joined: Thu Dec 12, 2019 4:45 pm

Re: lack of solar contractors Virginia for solaredge equipment

Post by speckledt »

Thank you for that concrete suggestion.
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speckledt
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Re: lack of solar contractors Virginia for solaredge equipment

Post by speckledt »

TomatoTomahto wrote: Wed Jun 22, 2022 5:34 am Call another solar company. They should be able to fix or replace the broken inverter. My solar company is not the same one that installed many of our panels.
I called six. Most never return the call. The one that did said they were not authorized to work on solaredge inverters. They only work on another brand
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TomatoTomahto
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Re: lack of solar contractors Virginia for solaredge equipment

Post by TomatoTomahto »

speckledt wrote: Wed Jun 22, 2022 1:56 pm
TomatoTomahto wrote: Wed Jun 22, 2022 5:34 am Call another solar company. They should be able to fix or replace the broken inverter. My solar company is not the same one that installed many of our panels.
I called six. Most never return the call. The one that did said they were not authorized to work on solaredge inverters. They only work on another brand
I was afraid that would be the outcome, but ask again during a recession. 😁. I’m only half kidding, and would not wish a recession on us, but there’s no benefit to letting a good crisis go to waste.
I get the FI part but not the RE part of FIRE.
softwaregeek
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Re: lack of solar contractors Virginia for solaredge equipment

Post by softwaregeek »

I am going through this right now as my inverter failed 5/27.

You need to file a homeowner ticket immediately, you can do this on their website. I did it by phone, it was very helpful in terms of understanding what to expect.

This allows them to get started on the RMA.

Reported 6/1. RMA approved 6/20. Now waiting for them to ship inverter to my house. It will take you some time to get the actual box, so get started on the RMA now.
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