Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

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Bammerman
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Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by Bammerman » Sat Aug 01, 2020 9:31 am

Today I received an email regarding a settlement in a lawsuit concerning Apple and "diminished performance" in certain iPhones. To quote an excerpt,

"Apple will provide a cash payment per eligible device to each Class Member who submits a timely and valid Claim Form including a serial number of an eligible device and a declaration under penalty of perjury stating that they are or were (1) a United States owner of an iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, and/or SE device (2) that ran iOS 10.2.1 or later or, in the case of iPhone 7 and 7 Plus devices, that ran iOS 11.2 or later before December 21, 2017; and (3) they experienced diminished performance on the device(s)."

Now, I definitely own(ed) several iPhones in the above named settlement. What I'm not sure about is whether I "experienced diminished performance on the device(s)." How am I supposed to know this? Perhaps I did, I don't know, and I don't know whether/how it's possible to "look it up" on the phone(s), one of which I still own and use. It's only $25 per phone, but if I'm entitled to it, I want it. Just not sure how to tell if I'm entitled to it. Ideas?

02nz
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Re: Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by 02nz » Sat Aug 01, 2020 10:17 am

The website allows you to search by your iTunes email address and physical address if you no longer have the serial number. It took a while for me to get a match since it was an old phone (that I'd already sold long ago) and it was tied to an older address, but eventually I found it and was able to submit my claim.

#3 is really only up to you to certify, Apple and the claims administrator have no way of verifying exactly what you experienced.

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Kenkat
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Re: Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by Kenkat » Sat Aug 01, 2020 10:24 am

They throttled the devices, thus the suit. If you owned one of the affected phones, I’d just assume you experienced reduced performance and go ahead and submit a claim.

Katietsu
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Re: Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by Katietsu » Sat Aug 01, 2020 2:19 pm

I owned 4 of the affected phones. The two high use phones experienced problems and the other two did not. So, I submitted two claims. You are just self certifying though. So the decision is really up to you as to what you think is accurate and proper.

spectec
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Re: Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by spectec » Sat Aug 01, 2020 2:22 pm

I saw that email yesterday. Deleted it. At $25 per phone, didn't deem it worthwhile to spend the time necessary to figure it all out.
Don't gamble; take all your savings and buy some good stock and hold it till it goes up, then sell it. If it don't go up, don't buy it. - Will Rogers

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Kenkat
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Re: Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by Kenkat » Sat Aug 01, 2020 3:42 pm

spectec wrote:
Sat Aug 01, 2020 2:22 pm
I saw that email yesterday. Deleted it. At $25 per phone, didn't deem it worthwhile to spend the time necessary to figure it all out.
I filed a claim for the Harbor Freight class action lawsuit - $10 gift card. Turns out, nobody bothered to file claims since it was for only $10, so when they actually divided up the settlement, everyone who filed got $160 gift cards instead of $10 ones. So you never know.

spectec
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Re: Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by spectec » Sat Aug 01, 2020 10:04 pm

Interesting. Maybe I'll dig that email out of the trash folder. :oops:
Don't gamble; take all your savings and buy some good stock and hold it till it goes up, then sell it. If it don't go up, don't buy it. - Will Rogers

TheDDC
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Re: Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by TheDDC » Sat Aug 01, 2020 10:59 pm

02nz wrote:
Sat Aug 01, 2020 10:17 am
The website allows you to search by your iTunes email address and physical address if you no longer have the serial number. It took a while for me to get a match since it was an old phone (that I'd already sold long ago) and it was tied to an older address, but eventually I found it and was able to submit my claim.

#3 is really only up to you to certify, Apple and the claims administrator have no way of verifying exactly what you experienced.
Wow. Thanks. Your reminder just made me $100! I had registered four qualifying iPhones on my Apple ID from a few years ago. The search feature is awesome!

-TheDDC
Rules to wealth building: 90-100% VTSAX piled high and deep, 0-10% VIGAX tilt, 0% given away to banks, minimize amount given to medical-industrial complex

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Bammerman
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Re: Not sure how to tell if I'm in the affected class (iPhone slowdown settlement)

Post by Bammerman » Sun Aug 02, 2020 8:20 am

I forwarded the email to my kids and other family members whom I knew had or had had these phones. I know $25 isn't much these days but every little bit counts (especially for Bogleheads!).

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