Global Entry Interview conditional approval (365 day clock)...

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cheapskate
Posts: 828
Joined: Thu Apr 26, 2007 1:05 pm

Global Entry Interview conditional approval (365 day clock)...

Post by cheapskate »

Has anyone who has conditional approval for Global Entry (with a requirement to complete the interview within 365 days) have any info on whether the 365 day deadline will be extended because of Covid-19 ? I am conditionally approved and am required to complete the interview before long, but obviously won't be able to do the interview since all their offices will remain closed and international travel (with interview on return) won't be possible for several months. There is nothing in the FAQs that I can see about a possible extension.

Embarassed to ask about a trivial matter such as this in the midst of a pandemic, but curious if anyone managed to contact DHS to ask about this. It would be a hassle to apply all over again (the conditional approval takes many months).
davegreen10
Posts: 66
Joined: Mon Dec 17, 2012 7:26 pm

Re: Global Entry Interview conditional approval (365 day clock)...

Post by davegreen10 »

I can't speak specifically to the 365 situation. But they automatically extended my expiration when they were backlogged on the renewal process. I'm guessing they will lean towards being flexible as opposed to being hard nose bureaucrats.
BoomerM3
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Joined: Tue Aug 27, 2019 7:34 am

Re: Global Entry Interview conditional approval (365 day clock)...

Post by BoomerM3 »

It seems that the enrollment centers are again open and accepting appointments. I checked TPA (closest to me) and they have openings in July. So, you could complete your approval. I opted not to do that! I don't see any international travel for me in the near future.

I don't know about extensions.
pcsrini
Posts: 192
Joined: Mon Jan 24, 2011 10:51 pm

Re: Global Entry Interview conditional approval (365 day clock)...

Post by pcsrini »

According to this link, its now 485 days, and all offices are now closed till Aug 10th. If you had an appt prior to that date, it will need to be rescheduled. I have an appt in about a week, and have not received a cancellation email yet.

https://www.cbp.gov/newsroom/national-m ... nt-centers

"CBP reminds the public that the agency took measures earlier this year to minimize the impact of the temporary enrollment centers closure on Trusted Traveler Program applicants. Each applicant now has 485 days from the date that CBP conditionally approves his or her application to complete the enrollment process. In addition, CBP will extend for up to 18 months the Trusted Traveler Program benefits of members who apply for renewal before their current membership expires."
Topic Author
cheapskate
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Joined: Thu Apr 26, 2007 1:05 pm

Re: Global Entry Interview conditional approval (365 day clock)...

Post by cheapskate »

pcsrini wrote: Mon Jul 06, 2020 4:28 pm According to this link, its now 485 days, and all offices are now closed till Aug 10th. If you had an appt prior to that date, it will need to be rescheduled. I have an appt in about a week, and have not received a cancellation email yet.

https://www.cbp.gov/newsroom/national-m ... nt-centers

"CBP reminds the public that the agency took measures earlier this year to minimize the impact of the temporary enrollment centers closure on Trusted Traveler Program applicants. Each applicant now has 485 days from the date that CBP conditionally approves his or her application to complete the enrollment process. In addition, CBP will extend for up to 18 months the Trusted Traveler Program benefits of members who apply for renewal before their current membership expires."
Great. Thanks for the info. I will make a note on my calendar to call them after Aug 10 and see if I can make an appointment then. I just called my local enrollment office and they aren't accepting appointments (until after they reopen in August).
lazydavid
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Re: Global Entry Interview conditional approval (365 day clock)...

Post by lazydavid »

pcsrini wrote: Mon Jul 06, 2020 4:28 pm According to this link, its now 485 days, and all offices are now closed till Aug 10th. If you had an appt prior to that date, it will need to be rescheduled. I have an appt in about a week, and have not received a cancellation email yet.
This is correct. My Father-In-Law had an appointment on July 18th, and he no longer does. There are no appointments available at any of our local testing centers, but this doesn't surprise me since they were only doing them <1 month out when we scheduled before.
sco
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Re: Global Entry Interview conditional approval (365 day clock)...

Post by sco »

You can make appointments online now, not necessarily local to you.
WhyNotUs
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Re: Global Entry Interview conditional approval (365 day clock)...

Post by WhyNotUs »

When they canceled my reservation due to the "emergency" at our southern border, they did not extend or refund my fee.
cheapskate wrote: Mon Jul 06, 2020 3:29 pm Has anyone who has conditional approval for Global Entry (with a requirement to complete the interview within 365 days) have any info on whether the 365 day deadline will be extended because of Covid-19 ? I am conditionally approved and am required to complete the interview before long, but obviously won't be able to do the interview since all their offices will remain closed and international travel (with interview on return) won't be possible for several months. There is nothing in the FAQs that I can see about a possible extension.

Embarassed to ask about a trivial matter such as this in the midst of a pandemic, but curious if anyone managed to contact DHS to ask about this. It would be a hassle to apply all over again (the conditional approval takes many months).
I own the next hot stock- VTSAX
pcsrini
Posts: 192
Joined: Mon Jan 24, 2011 10:51 pm

Re: Global Entry Interview conditional approval (365 day clock)...

Post by pcsrini »

They are backlogged in processing the applications. My conditional approval for renewal took approx 6 months.
Topic Author
cheapskate
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Re: Global Entry Interview conditional approval (365 day clock)...

Post by cheapskate »

sco wrote: Mon Jul 06, 2020 10:32 pm You can make appointments online now, not necessarily local to you.
When I try to schedule it through the portal, no appointments are available at my nearest enrollment center (SFO Intl) through 2021. I will try and call them after Aug 10 (after they reopen) and find out what is going on. Maybe they have just blocked off all appointment dates until they reopen...
sco
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Re: Global Entry Interview conditional approval (365 day clock)...

Post by sco »

cheapskate wrote: Tue Jul 07, 2020 11:27 am
sco wrote: Mon Jul 06, 2020 10:32 pm You can make appointments online now, not necessarily local to you.
When I try to schedule it through the portal, no appointments are available at my nearest enrollment center (SFO Intl) through 2021. I will try and call them after Aug 10 (after they reopen) and find out what is going on. Maybe they have just blocked off all appointment dates until they reopen...
I don't know why you expect an appointment near you, no one else can get one anywhere near them. Check Florida and New York right now :)

This is the Government, they aren't happy until you aren't happy.
vbdoug
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Re: Global Entry Interview conditional approval (365 day clock)...

Post by vbdoug »

They cancelled me for the second time last week. I had had an appointment for the 3rd of August. First available near me [Los Angeles] was made for the 7th of December. Nice to learn they have extended the one year waiting period; the first I heard of that was right now in this thread.
Topic Author
cheapskate
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Re: Global Entry Interview conditional approval (365 day clock)...

Post by cheapskate »

sco wrote: Tue Jul 07, 2020 10:59 pm
cheapskate wrote: Tue Jul 07, 2020 11:27 am
sco wrote: Mon Jul 06, 2020 10:32 pm You can make appointments online now, not necessarily local to you.
When I try to schedule it through the portal, no appointments are available at my nearest enrollment center (SFO Intl) through 2021. I will try and call them after Aug 10 (after they reopen) and find out what is going on. Maybe they have just blocked off all appointment dates until they reopen...
I don't know why you expect an appointment near you, no one else can get one anywhere near them. Check Florida and New York right now :)

This is the Government, they aren't happy until you aren't happy.
Hahaha...

I think with the 4 month extension, I will be able to do the interview on a return from an international trip. The 4 month extension takes me well into 2021.
lazydavid
Posts: 3542
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Re: Global Entry Interview conditional approval (365 day clock)...

Post by lazydavid »

sco wrote: Tue Jul 07, 2020 10:59 pm I don't know why you expect an appointment near you, no one else can get one anywhere near them. Check Florida and New York right now :)
I would expect the New York offices wouldn't be open anyway, since none of their residents are eligible for Global Entry.

Edit: how wrong I am. If you search the site for all locations with available appointments, you get 3 in New York (JFK, Niagra Falls, and Champlaign), and Port Huron, MI.
sco
Posts: 961
Joined: Thu Sep 24, 2015 2:28 pm

Re: Global Entry Interview conditional approval (365 day clock)...

Post by sco »

JFK is always available, of course it is hard to comply with local laws and actually get a flight there.

Florida has been open some too, just check every day.


If you have any international travel coming up, you can also do the interview upon re-entry at a lot of airports.
Savermom
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Joined: Wed May 20, 2020 12:32 pm

Re: Global Entry Interview conditional approval (365 day clock)...

Post by Savermom »

Thank you for asking this question!!! I have the same issue! I had an appointment in March that was canceled and then my late July appointment was also canceled. My deadline is October 31. I was able to sign up for December, so I was hoping it was extended.
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