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HVAC contractor did the work, still no bill

Posted: Sun Feb 10, 2019 7:00 am
by motorcyclesarecool
We had a gas space heater replaced in November. The company that did it hasn’t sent us a bill. In January as we were taking care of bills, we realized that we hadn’t paid anything for it, and could not find a bill. We called the company. They indicated it was their mistake, and that they would issue a bill, but still nothing. We’re hoping to sell our house in spring, and we don’t want any loose ends fouling up the deal.

How do I induce them to send me a bill? I’m thinking of sending a certified letter with return receipt next, in which we ask them to bill us. Any suggestions?

The last time we had work done by this company they billed us promptly and we paid promptly.

Re: HVAC contractor did the work, still no bill

Posted: Sun Feb 10, 2019 7:07 am
by tainted-meat
The local trades companies where I am (HVAC, plumbing, etc) all ask for payment on the spot after finishing the work.

I would call again and ask for a bill, or if they are local just stop in and let them know I’d like to settle up what I owe. They’ll probably be happy to see you.

Re: HVAC contractor did the work, still no bill

Posted: Sun Feb 10, 2019 10:31 am
by 8foot7
I’d send the CMRRR in writing requesting the bill as you suggest and then leave it alone. It’s no longer your responsibility if you’ve notified them twice.

Re: HVAC contractor did the work, still no bill

Posted: Sun Feb 10, 2019 1:40 pm
by likegarden
This happened to me once too with an arborist. But I got billed then in the new year after they probably did their taxes.

Re: HVAC contractor did the work, still no bill

Posted: Sun Feb 10, 2019 4:15 pm
by IMO
motorcyclesarecool wrote:
Sun Feb 10, 2019 7:00 am

How do I induce them to send me a bill? I’m thinking of sending a certified letter with return receipt next, in which we ask them to bill us. Any suggestions?
Seems like you might call and ask to speak to either the owner or a manager. Let them know you are moving and that if this can't be resolved, they might never get paid!

Appreciate seeing a post about someone trying to do the morally/ethically right thing.

Re: HVAC contractor did the work, still no bill

Posted: Sun Feb 10, 2019 8:52 pm
by J295
Something like this won't foul up a real estate sale .... easy to handle whenever it pops up. Write them a second time then the ball remains in their court.