Amazon Prime - Value?

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TresBelle65
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Amazon Prime - Value?

Post by TresBelle65 » Mon Sep 10, 2018 8:40 am

A decreasing number of my Amazon shipments arrive in 2 days - and this is not due to the shippers. Upon clicking to pay, I see now most items estimated to arrive in up to 5 days.

I tried to ask why using Chat or Phone, but the reps don't seem to have an answer. They appear to be reading from a script without an ability to discuss beyond scripted sound bites.

I am beginning to question the value of a Prime membership - if I am no longer receiving expedited shipping.

Are you still finding value in paying for a Prime membership?

Glockenspiel
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Re: Amazon Prime - Value?

Post by Glockenspiel » Mon Sep 10, 2018 8:43 am

Prime Video, Prime photos, prime music, free 6 month Washington Post subscription, and Whole Foods discounts still make it worthwhile to me.

Admiral
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Re: Amazon Prime - Value?

Post by Admiral » Mon Sep 10, 2018 8:44 am

TresBelle65 wrote:
Mon Sep 10, 2018 8:40 am
A decreasing number of my Amazon shipments arrive in 2 days - and this is not due to the shippers. Upon clicking to pay, I see now most items estimated to arrive in up to 5 days.

I tried to ask why using Chat or Phone, but the reps don't seem to have an answer. They appear to be reading from a script without an ability to discuss beyond scripted sound bites.

I am beginning to question the value of a Prime membership - if I am no longer receiving expedited shipping.

Are you still finding value in paying for a Prime membership?
Mine arrive in 2 days generally. Note that if they are promised to and don't, and you complain, they will put a credit on your account. The amount varies. Perhaps it's where you live (?).

One of the main reasons I use it is that it avoids (for the most part, not all the time) the US Postal Service. If I miss items shipped by USPS, I have to go to the post office and (usually) wait on a line. This alone is a huge waste of time and obviating the need to do this more than makes up for the cost of Prime.

I also watch many of their TV shows, and now get WF discounts. I think it is worth it, but "worth" is subjective.

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Ged
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Re: Amazon Prime - Value?

Post by Ged » Mon Sep 10, 2018 8:46 am

For me, yes I get plenty of value out of it. It's rare that something doesn't arrive in 2 days. Sometimes it's one day.

Plus I use Amazon's other Prime services like streaming etc.

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lthenderson
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Re: Amazon Prime - Value?

Post by lthenderson » Mon Sep 10, 2018 8:49 am

Before clicking on it, make sure it says Prime on it. Amazon sells more and more stuff from 3rd party dealers and those aren't covered under prime shipping rules. If it says prime on it when I click to add it to my shopping basket, it almost always gets to me in two days and if it doesn't, you can get a refund. Besides that, I use their storage, music and streaming video services as well as a few other features so I find it a very good deal.

Jack FFR1846
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Re: Amazon Prime - Value?

Post by Jack FFR1846 » Mon Sep 10, 2018 8:50 am

I find value in only one thing in Prime. The ability to watch Grand Tour. I now wait until the series is over, sign up for one month, binge watch and cancel.

For the few things that I still get from Amazon, I'll add a gallon of motor oil or 2 to bring the total over $35 to get free shipping. I could care less if I get it in 2 days or 2 weeks. So much of their stuff comes from mainland China anyways that the shipping time is never 2 days.

I don't shop at Whole Foods and I don't read newspapers so don't see any reason to pay money to Amazon.

(and yes, I know I could just torrent the GT shows)

Lately, I've decided to buy locally when I can. I'd rather give the money to the locally owned NAPA so that they'll be there when I am working on a car and need something right away. I'm really trying to avoid Amazon and it's actually really easy to do for me.
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stl717
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Re: Amazon Prime - Value?

Post by stl717 » Mon Sep 10, 2018 8:55 am

I cancelled Prime a year or two ago. We really haven't missed it much.

Mike Scott
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Re: Amazon Prime - Value?

Post by Mike Scott » Mon Sep 10, 2018 9:08 am

YMMV. It depends on what value you want from it and what value you get. I question it some days, but it keeps being worthwhile for me.

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AAA
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Re: Amazon Prime - Value?

Post by AAA » Mon Sep 10, 2018 9:10 am

Interesting - I'm not a Prime member and chose the free shipping option for my last two orders and they arrived in a couple of days. In one case delivery was made on a Sunday.

stoptothink
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Re: Amazon Prime - Value?

Post by stoptothink » Mon Sep 10, 2018 9:11 am

Jack FFR1846 wrote:
Mon Sep 10, 2018 8:50 am
I find value in only one thing in Prime. The ability to watch Grand Tour. I now wait until the series is over, sign up for one month, binge watch and cancel.
+1. At this point Prime is no more than Netflix for us. We never, ever, get things on time; we realize that is predominantly because of our horrible local post office, but it is what it is. Also, having Prime, my wife spends way more on Amazon on random things that we don't need. I'd cancel it in a heartbeat, but it does have some entertainment value...and the wife would kill me.

DrivingFun
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Re: Amazon Prime - Value?

Post by DrivingFun » Mon Sep 10, 2018 9:14 am

Mike Scott wrote:
Mon Sep 10, 2018 9:08 am
YMMV. It depends on what value you want from it and what value you get. I question it some days, but it keeps being worthwhile for me.
This.

If you're only using it for 2 day shipping, then perhaps it's time to evaluate whether you actually need your items in 2 days. It's easy enough to get to the 25 dollar limit, especially if you stack items that don't need ASAP. Otherwise if you use many of the other services/perks, then it might as well be worth it.

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fishandgolf
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Re: Amazon Prime - Value?

Post by fishandgolf » Mon Sep 10, 2018 9:16 am

DW and I LOVE Prime......we both have stuffed delivered from Amazon 3-4 times per weeks; as the holidays near, that frequency will increase significantly. Most of the items are delivered with two days.....in a few cases it has been delivered in one day.....in a few.....maybe 3 days but for the most part, Prime has great value......... :sharebeer

farnsy
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Re: Amazon Prime - Value?

Post by farnsy » Mon Sep 10, 2018 9:17 am

I buy way too much stuff on Amazon to not have prime. I don't really care about 2 day versus super saver shipping, but I do care about shipping minimums. When I didn't have prime I would end up searching around trying to add enough things to my cart to get to $35 so I could get free shipping. I ended up buying a lot of crap I don't need for that reason.

Prime has been a real money saver for me.

123
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Re: Amazon Prime - Value?

Post by 123 » Mon Sep 10, 2018 9:18 am

Ged wrote:
Mon Sep 10, 2018 8:46 am
For me, yes I get plenty of value out of it. It's rare that something doesn't arrive in 2 days. Sometimes it's one day.

Plus I use Amazon's other Prime services like streaming etc.
+1 Many of our orders arrive in 2 days. We had one order for a replacement hard drive that I had ordered for 2 day delivery and it arrived within 12 hours. It was ordered it late in the evening and it arrived before noon the next day.

Amazon Prime cuts down my purchasing because we only get what we ordered. we don't pick up other items while in the store or shop other places on the way home. We save a couple of dollars on each order in gas/time/parking expense with home or locker delivey. We can pick-up at Amazon locker in conjunction with a trip for groceries.
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jabberwockOG
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Re: Amazon Prime - Value?

Post by jabberwockOG » Mon Sep 10, 2018 9:27 am

We get 90% of prime items in 2 days and usually order something once a week. Besides two day shipping we use the music streaming at the gym and also stream prime video quite a bit during certain times of the year. Prime shopping has a lot of value for us because we do not live (thankfully) near a giant city that has the usual unending retail.

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Cycle
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Re: Amazon Prime - Value?

Post by Cycle » Mon Sep 10, 2018 9:47 am

We dropped prime, after many years of loyal subscription. We weren't using it much after we started reducing our overall personal possessions last year. This is after 35 years of an upward trajectory of junk accumulation, but with a baby on the way we wanted to become more minimalist.

For the odd doodad we need, we just get it straight from the source (China) via eBay or AliExpress.

I buy groceries by bike from Aldi, Amazon is unable to compete with Aldi prices. My transportation costs to the grocery store are roughly zero.

We do occasionally buy stuff from Amazon nonprime, but it was less than 30 dollars the last two months. I just hope they don't come out with a new Bosch season to drag me back in.

We use target.com more than Amazon these days. Sometimes my DW will go to Target (1.5 miles away) and return several hours later... Must be her sanctuary. I'm not sure where she'll go if things go 100% online.

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Alexa9
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Re: Amazon Prime - Value?

Post by Alexa9 » Mon Sep 10, 2018 9:54 am

I think it's worth it for a month around the holidays. Otherwise, I subconsciously buy things I don't really need if I have a Prime membership to make it feel worth it (same with Costco, although I find Costco more valuable). I've been using eBay and Walmart more. Amazon customer service and perks have gone downhill now that they've swallowed local businesses and gotten huge.

runner3081
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Re: Amazon Prime - Value?

Post by runner3081 » Mon Sep 10, 2018 10:10 am

We have been Prime Members for many years. However, with the latest bump to $120+tax, we will not be renewing next year.

Initially, we were watching many of their Prime Video shows and other items, but we just don't watch TV anymore. When you put the whole "add-on" program items on top of that, it doesn't make sense for us.

Luke Duke
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Re: Amazon Prime - Value?

Post by Luke Duke » Mon Sep 10, 2018 10:23 am

I don't have any issues with items arriving when promised, but I live in a major metropolitan area with an Amazon warehouse.

Whakamole
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Re: Amazon Prime - Value?

Post by Whakamole » Mon Sep 10, 2018 10:25 am

I was Prime for years and stopped. I buy much less at Amazon now, but looking at my purchase history much of it was stuff that I really didn't need, so I'm saving money both in the Prime fee and by consuming less. Everything else I can either buy locally, buy through Amazon and have a bit more patience, or get through another online store (sometimes using Shoprunner which is free with Amex cards.)

I don't miss any of the other features of Amazon Prime. Never used music, their video selection isn't as good as other streaming services, don't shop at Whole Foods, etc.

I too noticed Prime items arriving later than usual; they used to give you a month of free Prime as compensation without, then moved to giving you a minor credit with enough hassling.

Mjar
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Re: Amazon Prime - Value?

Post by Mjar » Mon Sep 10, 2018 11:06 am

TresBelle65 wrote:
Mon Sep 10, 2018 8:40 am
A decreasing number of my Amazon shipments arrive in 2 days - and this is not due to the shippers. Upon clicking to pay, I see now most items estimated to arrive in up to 5 days.

I tried to ask why using Chat or Phone, but the reps don't seem to have an answer. They appear to be reading from a script without an ability to discuss beyond scripted sound bites.

I am beginning to question the value of a Prime membership - if I am no longer receiving expedited shipping.

Are you still finding value in paying for a Prime membership?
are you filtering by Prime in your searches? If I don't do this then 1/4th of my results are 3+ days in shipping. Like another post said, Prime has other benefits than just shipping, if you are not using them then seriously consider exploring them to see if they can be of use and maximize the costs.

RickBoglehead
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Re: Amazon Prime - Value?

Post by RickBoglehead » Mon Sep 10, 2018 11:22 am

Recently I went to order an item via Prime and it was 2 day. I changed the address to my cottage, 80 miles away, and it became 5 days. I finally chatted and asked and was told "the warehouse near your 2nd address doesn't have it in stock". I told the rep that these addresses were 80 miles apart, and that delivery by any service (UPS, FedEx, USPS) would be the same, so why did the warehouse matter?

He upgraded THAT order to 2 day (it came in one) manually.

So it's likely a warehouse issue.

MichCPA
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Re: Amazon Prime - Value?

Post by MichCPA » Mon Sep 10, 2018 11:32 am

I still have it for Grand Tour. One thing I have thought about is whether it makes sense to switch to monthly and drop prime during low usage months. I agree with what others have said about third party shipping. Third party stuff doesn't typically have prime, but you can click the other sellers option and there may be a slightly more expensive price for the same item in prime. Then you just have to decide how quickly you need the item.

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JupiterJones
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Re: Amazon Prime - Value?

Post by JupiterJones » Mon Sep 10, 2018 12:38 pm

I don't really have Prime for the faster free shipping anyway. It's a nice perk, but I was fine with just using Super Saver shipping before.

Mostly I derive value from Prime Video and (with the Prime credit card) the extra cashback for Whole Foods and Amazon purchases. I'll take advantage of Prime Reading and Prime Music now and then too.
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TresBelle65
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Re: Amazon Prime - Value?

Post by TresBelle65 » Mon Sep 10, 2018 12:40 pm

Yes, the items I am ordering for 2 day shipment are Prime items.

I may drop the membership, but wanted to ask a question first

I only occasionally watch Prime Video - and even then, it's usually to watch movies I pay extra for.

Here's a naive question. If I cancel my Prime Video, can I still order shows/movies and watch them via Prime?


Thanks

Smoke
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Re: Amazon Prime - Value?

Post by Smoke » Mon Sep 10, 2018 1:06 pm

farnsy wrote:
Mon Sep 10, 2018 9:17 am
I buy way too much stuff on Amazon to not have prime. I don't really care about 2 day versus super saver shipping, but I do care about shipping minimums. When I didn't have prime I would end up searching around trying to add enough things to my cart to get to $35 so I could get free shipping. I ended up buying a lot of crap I don't need for that reason.

Prime has been a real money saver for me.

+1 :sharebeer

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Artful Dodger
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Re: Amazon Prime - Value?

Post by Artful Dodger » Mon Sep 10, 2018 1:13 pm

Worth it for us. Usually watching shows on Amazon Video. Occasional discounts at Whole Foods. WaPo subscriptions. And, oh yes, they have this service where you order stuff online, and they ship it to you for free!

Freefun
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Re: Amazon Prime - Value?

Post by Freefun » Mon Sep 10, 2018 1:14 pm

I seem to get everything in 2 days.
Remember when you wanted what you currently have?

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wabbajack
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Re: Amazon Prime - Value?

Post by wabbajack » Mon Sep 10, 2018 1:18 pm

Jack FFR1846 wrote:
Mon Sep 10, 2018 8:50 am
I find value in only one thing in Prime. The ability to watch Grand Tour. I now wait until the series is over, sign up for one month, binge watch and cancel.
+2
I have had Prime for 2 months this year. After I binge watch Grand Tour, I watch old Top Gear episodes from the 2000s until my month is up. I don't anticipate getting back on it again until the new series is out again. For the month that I have Prime, I usually struggle finding stuff I want to buy.

galectin
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Re: Amazon Prime - Value?

Post by galectin » Mon Sep 10, 2018 1:21 pm

We got it as a gift for Christmas from out daughter and have found it worthwhile. The most valuable part to us is the prime video. The two-day shipping is also useful because, as other posters have said, we don't have to try to get an order to $35 for free shipping. We are going to tell our daughter that a renewal for next year would be a good gift, although we would pay for it ourselves if needed.

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JamesSFO
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Re: Amazon Prime - Value?

Post by JamesSFO » Mon Sep 10, 2018 1:23 pm

Most stuff comes to me in 2 days or less. I would say 30%+ in 1 day at no fee, 60%+ two days, remaining <10% sometimes odd things happen

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GoldStar
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Re: Amazon Prime - Value?

Post by GoldStar » Mon Sep 10, 2018 1:32 pm

We usually receive items within the 2 days. If we notice we don't we call and complain and they give us a free month.
We also started watching the "jack ryan" series on Amazon Prime streaming TV and also use Amazon Prime music sometimes. These three things together (free 2-day shipping + Streaming Video/Music) gives us the value of the membership.
Last edited by GoldStar on Mon Sep 10, 2018 1:55 pm, edited 1 time in total.

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Artful Dodger
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Re: Amazon Prime - Value?

Post by Artful Dodger » Mon Sep 10, 2018 1:39 pm

Artful Dodger wrote:
Mon Sep 10, 2018 1:13 pm
Worth it for us. Usually watching shows on Amazon Video. Occasional discounts at Whole Foods. WaPo subscriptions. And, oh yes, they have this service where you order stuff online, and they ship it to you for free!
Plus John Krasinski as Jack Ryan. Who who have thought it? Pretty good so far.

nyclon
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Re: Amazon Prime - Value?

Post by nyclon » Mon Sep 10, 2018 2:45 pm

Agreed, shipping times are disappointing. A rep upgraded shipping on a 100% prime eligible order yesterday and the earliest they could get it to my major metro area was 11 calendar days. They said the issue was "location of distribution centers" - which doesn't add up.

I dropped prime a few years ago. Walmart, target, vitacost, home depot, and several other ecom sites always deliver for free before Amazon to me. Usually within three business days, the way Amazon used to. Amazon used to be great.

Not only that, but Amazon's prices are far from the best anymore.

Waiting for an Amazon delivery is like waiting for a non-amazon delivery five years ago - their service and prices have flip flopped.

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Toons
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Re: Amazon Prime - Value?

Post by Toons » Mon Sep 10, 2018 3:39 pm

Yes indeed.
No problems.
Video ,prime music are enough to make it worthwhile for us.
119 a year?
I consider it a bargain.
:happy
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munemaker
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Re: Amazon Prime - Value?

Post by munemaker » Mon Sep 10, 2018 4:05 pm

Whether it is a good value is a judgement each individual has to make for herself.

For us, $119 is not much money and the benefits of easy selection, fair prices and easy return are worth it. Plus the benefits of Kindle, audio and video. For us, it's a no brainer.

audioaxes
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Re: Amazon Prime - Value?

Post by audioaxes » Mon Sep 10, 2018 4:23 pm

the biggest value i see in prime is being able to buy stuff with free shipping without having to hit that ever increasing minimum spend amount. I usually dont care if something comes in 2 days vs 3-4 days and often opt for the no rush shipping.

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wander
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Re: Amazon Prime - Value?

Post by wander » Mon Sep 10, 2018 4:23 pm

I used to have prime but I cancelled because its prime movie selection was not so great and I didn't watch videos and listen music that much. I use that $120 a year for something else. When I need something, I place it in the shopping basket, and when I have something elses later I add it to get free shipping.
I also get better prices and free pick up at Walmart. Find something on Amazon, head to Walmart, you will potentially get better price.
Return policy is much easier at Amazon, but I rarely return anyway.

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AAA
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Re: Amazon Prime - Value?

Post by AAA » Mon Sep 10, 2018 5:12 pm

AAA wrote:
Mon Sep 10, 2018 9:10 am
Interesting - I'm not a Prime member and chose the free shipping option for my last two orders and they arrived in a couple of days. In one case delivery was made on a Sunday.
I may have to qualify my above comment. Apparently, some things ordered on eBay get delivered by Amazon. I ordered an item on eBay yesterday morning with free shipping and it was delivered by Amazon today, along with another Amazon-ordered item I was expecting today. Maybe it was those items - ordered from an eBay seller and delivered by Amazon - that came in a couple of days.

hmw
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Re: Amazon Prime - Value?

Post by hmw » Mon Sep 10, 2018 6:52 pm

I noticed it too. I ordered a book on Amazon recently. Placed the order on Monday, and the estimated arrival was Friday and it did arrive on Friday. The book order was clearly “prime”. I wasn’t in a hurry and didn’t bother contacting Amazon to find out why it was not 2 days.

I feel that we still get pretty good value from the Prime membership with their 5% back on their cc, free shipping, and prime video.

Jags4186
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Re: Amazon Prime - Value?

Post by Jags4186 » Mon Sep 10, 2018 6:58 pm

To me it’s incredibly valuable. Prime Video and Prime Music are used daily in my house. Packages almost always arrive in 1 or 2 days. When they don’t I complain and get a free month of membership.

Not quite as good as Netflix, not quite as good as Spotify, but basically 1/2 the price of having both.

Bacchus01
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Re: Amazon Prime - Value?

Post by Bacchus01 » Mon Sep 10, 2018 9:21 pm

Other services, like Walmart.com have caught or passed Amazon. I buy very little there anymore.

Nicolas
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Re: Amazon Prime - Value?

Post by Nicolas » Mon Sep 10, 2018 9:42 pm

We quit Prime a couple of years ago. Their music and video streaming libraries are not as complete as you find on Apple/Spotify and Netflix, respectively. Our shipping times approach those of Prime anyway, so it just wasn't worth it for us anymore. And now that it's been bumped up to $120, forget it.

Nicolas
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Re: Amazon Prime - Value?

Post by Nicolas » Mon Sep 10, 2018 9:43 pm

Duplicate.

phantom0308
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Re: Amazon Prime - Value?

Post by phantom0308 » Mon Sep 10, 2018 9:46 pm

I just got rid of my subscription. I found I was waiting to order things until I had more than a few things. Buying one thing at a time felt wasteful even if it was free. We also have enough streaming content with Netflix that amazon prime tv isn’t that important.

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fortfun
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Re: Amazon Prime - Value?

Post by fortfun » Mon Sep 10, 2018 9:51 pm

TresBelle65 wrote:
Mon Sep 10, 2018 8:40 am
A decreasing number of my Amazon shipments arrive in 2 days - and this is not due to the shippers. Upon clicking to pay, I see now most items estimated to arrive in up to 5 days.

I tried to ask why using Chat or Phone, but the reps don't seem to have an answer. They appear to be reading from a script without an ability to discuss beyond scripted sound bites.

I am beginning to question the value of a Prime membership - if I am no longer receiving expedited shipping.

Are you still finding value in paying for a Prime membership?
No, I found my family buying a lot of crap we didn't need. Too easy to press the 1-click buying option. I suspect we are saving 1-2k/yr now that we don't have prime. At xmas time, I'll set up a 1 month free trial and then cancel. You can have as many trial accounts as you want, as long as you use a different card each time. Since we churn cards, this isn't a problem. Walmart also has free two day shipping with no membership.

spidercharm
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Re: Amazon Prime - Value?

Post by spidercharm » Mon Sep 10, 2018 9:52 pm

TresBelle65 wrote:
Mon Sep 10, 2018 8:40 am
A decreasing number of my Amazon shipments arrive in 2 days - and this is not due to the shippers. Upon clicking to pay, I see now most items estimated to arrive in up to 5 days.

I tried to ask why using Chat or Phone, but the reps don't seem to have an answer. They appear to be reading from a script without an ability to discuss beyond scripted sound bites.

I am beginning to question the value of a Prime membership - if I am no longer receiving expedited shipping.

Are you still finding value in paying for a Prime membership?
I stopped paying for prime a while back. What turned me was Walmart 2 day shipping with no costs. And they have grocery pick up as well with lot more items. Overall it worked out much better.

Prime video has always been "okay", not that great.

I also feel amazon pricing has been going up and you might want to compare before pushing buy button (just because you have prime). You might be paying more with each click compared to other options.

Jablean
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Re: Amazon Prime - Value?

Post by Jablean » Mon Sep 10, 2018 10:13 pm

My teen is a gamer and wants to watch the Twitch tv channels. Needs Prime membership.

lostdog
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Re: Amazon Prime - Value?

Post by lostdog » Tue Sep 11, 2018 7:41 am

stl717 wrote:
Mon Sep 10, 2018 8:55 am
I cancelled Prime a year or two ago. We really haven't missed it much.
+1

Same.

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Ketawa
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Re: Amazon Prime - Value?

Post by Ketawa » Tue Sep 11, 2018 8:58 am

Almost everything I order arrives on time in 1 or 2 days, if that was the expectation. I live in a big city so this probably helps.

I have the Chase Amazon Prime Rewards card which gives 5% back with Prime. The alternative is 3% without Prime. $6000 in spending would be the break-even point for a $120 Prime membership, which I don't meet, but it makes up some of the cost of membership. Other alternatives would be purchasing Amazon gift cards at grocery stores with the Blue Cash Preferred card for 6% back, but this is a hassle and it's pretty easy to cap out the BCP bonus spending category.

I follow the Doctor Of Credit blog and take advantage of offers like this which typically require Prime. It gave me $200 after taking advantage of it twice. https://www.doctorofcredit.com/amazon-g ... -discount/

Many recent movie releases are available for free on Prime Video. I use IMDB to track my movie watchlist, and it conveniently has a filter for movies available on Prime Video.

Much of HBO's back catalog is available for free on Prime Video.

It's convenient to subscribe to HBO or other subscription channels through Prime Video Channels to consolidate everything in one UI, and Amazon used to be known as the highest quality source for streaming. However, I'm not sure the streaming quality is still the best, since anecdotally, I noticed a lot of crushed blacks on Amazon compared to HBO NOW when watching Succession.

I might start trying Whole Foods free delivery after waiting in line at my local Harris Teeter yesterday almost 30 minutes for checkout.

I recently got back in to gaming and Prime members receive a $10 credit for preorders on many big games. It can take a while for game prices to drop, so this is typically a good benefit.
Last edited by Ketawa on Tue Sep 11, 2018 9:09 am, edited 2 times in total.

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