AJ Madison?

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coalcracker
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AJ Madison?

Post by coalcracker » Wed Jan 17, 2018 8:38 am

I am in the market for a new appliance suite for a kitchen remodel, and AJ Madison keeps popping up on my Google searches for different appliances. They tout free delivery nationwide (they are domiciled in Brooklyn), price matches, etc.

I am in PA, so one big downside would be lack of installation services. But I have a contractor that would be able to do this.

Anyone have experiences with purchasing appliances from them?

Bacchus01
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Re: AJ Madison?

Post by Bacchus01 » Wed Jan 17, 2018 8:41 am

Shop Costco

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lthenderson
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Location: Iowa

Re: AJ Madison?

Post by lthenderson » Wed Jan 17, 2018 9:01 am

I always buy my appliances local and verify that they can be serviced locally as well so that if they break down, I can readily get a service person usually within the day to come take a look at things. I made the mistake of buying from a large box store once and only learned a few years later when I called to get a repairman out that it would take three weeks just to get an appointment. After waiting three weeks, I found that it would be six months waiting for the part to arrive. That is a long time to wait without a major appliance.

stan1
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Re: AJ Madison?

Post by stan1 » Wed Jan 17, 2018 9:44 am

Very few fast and reliable ways to get appliance repairs these days. If you have a fast and responsive local repair person you'd want to stick to brands they service. It's not a job people can make a living at and provide for their families long term plus they are usually dealing with angry customers due to the overall low quality of modern appliances that don't last 20 years like they used to. In my urban area that means 2-4 week waits for warranty and non-warranty repairs are common -- and people often buy a new appliance instead of repairing it.

That said I'd look at all your local options -- Costco, Home Depot/Lowes, local appliance store, Sears, Pacific Sales/similar (if you have them). Look for items on sale if you don't have a particular model in mind. Sometimes big box retailers have different model numbers than appliance stores.

If you are looking at high end appliances you may find that AJ Madison won't sell in your location (manufacturers have regional sales zones). Also the more built-in/integrated the appliance is the more likely I'd want a local install specialist.

bigdav160
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Re: AJ Madison?

Post by bigdav160 » Wed Jan 17, 2018 9:54 am

I purchased a cooktop and dishwasher from them. No problems with the transaction.

I was able to get higher end models than what is typically sold locally.

littlebird
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Re: AJ Madison?

Post by littlebird » Wed Jan 17, 2018 10:59 am

I purchased a European-style kitchen appliance from them that was not available locally. Everything went very well. The appliance itself has been very reliable and has not needed repairs. But had a locally-available appliance met my needs, I think I would have preferred that, even if the cost had been somewhat higher.

Johnsson
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Re: AJ Madison?

Post by Johnsson » Wed Jan 17, 2018 12:27 pm

We just purchased a new kitchen, 6 mos ago. I did too much research. I ended up with ... www.goedekers.com for all our appliances (researched separately). Their prices were less and I had no problems. They beat competitor deals the others wouldn't.

I also saw a lot of AJ Madison coming up on searches. They must pay Google more to be 'first'.

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walletless
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Re: AJ Madison?

Post by walletless » Wed Jan 17, 2018 12:34 pm

About a year ago when I was in the market for a gas range, I looked at online outfits such as AJ Madison, AppliancesConnection & Goedeker's. All three are authorised dealers that provide delivery & no sales tax outside NJ.
I ended up buying from AppliancesConnection & was happy with the purchase. Be warned that they take a while to deliver, especially if you're ordering several appliances (they try to ship them all together to save $$).

Online reviews of all three state that when things go wrong during delivery, it's difficult to deal with their customer service. Fortunately I did not have that problem, but make your purchase with a consumer-friendly credit card like Amex or Discover do you can dispute if things go south.

Boogieknight
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Re: AJ Madison?

Post by Boogieknight » Wed Jan 17, 2018 1:09 pm

I purchased a large thru-the-wall air conditioner from them several years ago for my primary residence. And in fact the shipment arrived obviously damaged, obvious just by looking at the large box. I took pictures and asked the driver to note the damage on his paperwork. AJ Madison took care of everything. I installed it myself. I also purchased a range for my vacation home from them without incident. It was installed by a handyman friend. In both cases I was perfectly satisfied with my purchase. And in both cases I was not charged sales tax. I certainly have no reason not to recommend them after two purchases.

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Earl Lemongrab
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Re: AJ Madison?

Post by Earl Lemongrab » Wed Jan 17, 2018 1:24 pm

Johnsson wrote:
Wed Jan 17, 2018 12:27 pm
We just purchased a new kitchen, 6 mos ago. I did too much research. I ended up with ... www.goedekers.com for all our appliances (researched separately). Their prices were less and I had no problems. They beat competitor deals the others wouldn't.
They're a St. Louis outfit, so if you're local you can go to the showroom (every day but Sunday!).
This week's fortune cookie: "Your financial life will be secure and beneficial." So I got that going for me, which is nice.

WaffleCone
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Re: AJ Madison?

Post by WaffleCone » Wed Jan 17, 2018 1:50 pm

You should at least give the local dealers a chance to match the price online. I almost bough a washing machine from AJ Madison but without even haggling the local price was $100 cheaper, tax included. They delivered, installed, and removed my old one and I was still ahead $25.

I don't think I'd get an entire kitchen online especially if they are higher end appliances. I'm pretty sure you must inspect them completely upon delivery and anything after that is a warranty issue. Even with a box in perfect condition the insides could be damaged or the electronics may not work after install. Then you're back and forth between your contractor and warranty service. I don't think there are high failure rates but it happens often enough.

Where in PA are you located? If you're within about an hour of Philadelphia I can recommend a place.

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CaliJim
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Re: AJ Madison?

Post by CaliJim » Wed Jan 17, 2018 2:00 pm

I bought all the appliances (kitchen & laundry) for a new house from them on Black Friday 2 years ago. Very happy. Saved a Bundle.
-calijim- | | For more info, click this Wiki

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