Those who are having Ooma
Those who are having Ooma
Hi,
I got below email from Ooma. I have been having Ooma since 2-3 years. Is it worth spending $79.99 to upgrade as they mentioned have already discontinued technical enhancements and customer support for the first generation Ooma Hub product.
Any thoughts?
Thanks,
JR
"As a valued Ooma Hub owner and one of our earliest customers, we’d like to thank you for your support over the years.
As you may know, we discontinued technical enhancements and customer support for the first generation Ooma Hub product over three years ago. Recently, we made several network infrastructure upgrades for our Ooma Telo product, which unfortunately could cause Hub users to experience reduced service reliability due to the firmware limitations of the Hub.
As one of our earliest customers, we'd like to offer a special opportunity to upgrade to our latest Ooma Telo device for just $79.99 with free shipping. Plus, we'll continue to waive the taxes and fees for the lifetime of your Telo device!1
When you upgrade to the Ooma Telo, you'll enjoy better reliability and voice quality with PureVoice. Ooma Telo also supports HD Voice, integration with Amazon Echo, additional connectivity options like Bluetooth and Wi-Fi, and support for our whole family of accessories such as the Linx and HD2 Handset."
I got below email from Ooma. I have been having Ooma since 2-3 years. Is it worth spending $79.99 to upgrade as they mentioned have already discontinued technical enhancements and customer support for the first generation Ooma Hub product.
Any thoughts?
Thanks,
JR
"As a valued Ooma Hub owner and one of our earliest customers, we’d like to thank you for your support over the years.
As you may know, we discontinued technical enhancements and customer support for the first generation Ooma Hub product over three years ago. Recently, we made several network infrastructure upgrades for our Ooma Telo product, which unfortunately could cause Hub users to experience reduced service reliability due to the firmware limitations of the Hub.
As one of our earliest customers, we'd like to offer a special opportunity to upgrade to our latest Ooma Telo device for just $79.99 with free shipping. Plus, we'll continue to waive the taxes and fees for the lifetime of your Telo device!1
When you upgrade to the Ooma Telo, you'll enjoy better reliability and voice quality with PureVoice. Ooma Telo also supports HD Voice, integration with Amazon Echo, additional connectivity options like Bluetooth and Wi-Fi, and support for our whole family of accessories such as the Linx and HD2 Handset."
Thanks, |
FB
Re: Those who are having Ooma
Usually I would say wait until you notice a degradation in service before you upgrade. Amazon has the Ooma for 99, so it's not that great of a deal. Plus you can get a refurb for 70.
Wait a second tho, are you not having to pay anything at all for your service? If that is the case, it might be worth it to continue to have the fees waived.
Wait a second tho, are you not having to pay anything at all for your service? If that is the case, it might be worth it to continue to have the fees waived.
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Re: Those who are having Ooma
I have been using ooma since it was first launched for free. I haven't paid a dime after the initial $200 and I still use the original equipment with no plan to upgrade until it breaks down on me.
- FrugalInvestor
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Re: Those who are having Ooma
If you plan to continue using Ooma I think the reduced price for new hardware that does not incur monthly fees/taxes would be well worth it. This should provide you with a few years additional service without concern of breakdown or obsolescence and keep your low fees locked in.
Does the new equipment come with a warranty?
Does the new equipment come with a warranty?
Have a plan, stay the course and simplify. Then ignore the noise!
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Re: Those who are having Ooma
I don't know how important caller ID is to you but the original Hub unit displays name & caller number whereas the Telo only displays caller number. You have to get the Premier service to get name & number.
Re: Those who are having Ooma
The problem is that once it breaks down, you'll have to buy a new device, which will force you to start paying monthly fees.raspino wrote:I have been using ooma since it was first launched for free. I haven't paid a dime after the initial $200 and I still use the original equipment with no plan to upgrade until it breaks down on me.
If Ooma is offering to upgrade your device for $80 and while continuing to waive your monthly fees, I'd absolutely jump on this offer!
Re: Those who are having Ooma
Keep in mind that there are other VOIP systems available that cost less than Ooma and offer features not available on the basic Ooma package. Voice quality with VOIP is primarily a function of your internet connection and speed so if your satisfied with the voice quality using Ooma, you should be equally comfortable with an alternate system.
Re: Those who are having Ooma
OBiHai plus Google Voice = free "home phone" forever.
It's $45 for the box. https://www.amazon.com/gp/product/B00BUV7C9A
And there's a lot of cool stuff you can do with Google Voice to manage your phone.
My GV number rings my home phone and my cell phone automatically.
It's $45 for the box. https://www.amazon.com/gp/product/B00BUV7C9A
And there's a lot of cool stuff you can do with Google Voice to manage your phone.
My GV number rings my home phone and my cell phone automatically.
Re: Those who are having Ooma
+1 for google voice.
All my friends call my cell. Telemarketers, etc call the house number (transferred to google voice). I get a txt with the transcribed message left (if they left one) on my cell phone. Cost was something like $15 to transfer the home number to google voice. I couldn't be happier.
I had Ooma a few years back. I wasn't happy with it.
All my friends call my cell. Telemarketers, etc call the house number (transferred to google voice). I get a txt with the transcribed message left (if they left one) on my cell phone. Cost was something like $15 to transfer the home number to google voice. I couldn't be happier.
I had Ooma a few years back. I wasn't happy with it.
I wish I had learned about index funds 25 years ago
Re: Those who are having Ooma
You are forwarding calls to your mobile - which assumes you have primary phone service elsewhere. Ooma is a stand-alone provide by itself ..JoinToday wrote:+1 for google voice.
All my friends call my cell. Telemarketers, etc call the house number (transferred to google voice). I get a txt with the transcribed message left (if they left one) on my cell phone. Cost was something like $15 to transfer the home number to google voice. I couldn't be happier.
I had Ooma a few years back. I wasn't happy with it.
The google-voice (GV) is NOT the phone by itself, either you need computer, or a smart-phone/ipad etc to make use of it. If you remember google/Obhi had tussle sometime ago - that one won't support the other. But, that issue never fully transpired .. also GV limited either outgoing calls to 20 minutes or something (this 20 min limit was a while ago - but haven't checked/followed-up lately)
Agree - the Google-voice is good - kudos. Sincere Kudos to Ooma service too, it has the best voice and voice-quality, best reliability among VOIP providers (let alone low/zero cost providers)
Thanks
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Re: Those who are having Ooma
Ooma is not a zero cost provider. There is a cost associated with the equipment and taxes (with the exception of those grandfathered).sc9182 wrote:JoinToday wrote:Agree - the Google-voice is good - kudos. Sincere Kudos to Ooma service too, it has the best voice and voice-quality, best reliability among VOIP providers (let alone low/zero cost providers)
Have a plan, stay the course and simplify. Then ignore the noise!
Re: Those who are having Ooma
+2 for Google Voice (thru Obi). I started on it several months ago. Haven't seen any time limit on outgoing/incoming calls.
Re: Those who are having Ooma
Agree. The service reliability issue sounds more theoretical than reality. I'm willing to bet it will continue working just fine.raspino wrote:I have been using ooma since it was first launched for free. I haven't paid a dime after the initial $200 and I still use the original equipment with no plan to upgrade until it breaks down on me.
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Re: Those who are having Ooma
Google Voice was dropping support for things like Obi. At the last moment, they came to an agreement, and there is no such issue anymore. GV is working with companies like Obi.sc9182 wrote:You are forwarding calls to your mobile - which assumes you have primary phone service elsewhere. Ooma is a stand-alone provide by itself ..JoinToday wrote:+1 for google voice.
All my friends call my cell. Telemarketers, etc call the house number (transferred to google voice). I get a txt with the transcribed message left (if they left one) on my cell phone. Cost was something like $15 to transfer the home number to google voice. I couldn't be happier.
I had Ooma a few years back. I wasn't happy with it.
The google-voice (GV) is NOT the phone by itself, either you need computer, or a smart-phone/ipad etc to make use of it. If you remember google/Obhi had tussle sometime ago - that one won't support the other. But, that issue never fully transpired .. also GV limited either outgoing calls to 20 minutes or something (this 20 min limit was a while ago - but haven't checked/followed-up lately)
Agree - the Google-voice is good - kudos. Sincere Kudos to Ooma service too, it has the best voice and voice-quality, best reliability among VOIP providers (let alone low/zero cost providers)
Thanks
Yes, you need a mobile phone... most everyone has one. Even a TracFone will work.
There is no limit to call length. I've been on it for more than 5 years and have never had a call length limit.