Don't pay full price for SiriusXM radio

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tj
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Re: Don't pay full price for SiriusXM radio

Post by tj »

darrvao777 wrote: Sun Aug 02, 2020 8:22 am I recently came across an email offer for Sirius that was $5/month for 12 months and they would throw in a "free" Echo Dot.

My wife, who is as frugal as she is sweet, said we barely drive anywhere anyway. She told me to keep waiting for a better offer.

Less than a week later, I get another email offering 3 months of Sirius for free so long as I pay the $2 activation fee.

So I guess the key is to let your radio service lapse and then just wait out the better offers :)
I recently had something like this for Hulu. I cancelled when TV started showing reruns for the year, and then a couple months later I got an offer for $2.99/mo for 6 months which is half the normal price.

With SiriusXM, I'm not sure the SElect plan would be interesting to me - it excludes all the sports radio broadcasts! I'm fine listening to FM radio for music when in the car.
schmitz
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Re: Don't pay full price for SiriusXM radio

Post by schmitz »

well this is interesting...

I am currently on the phone with sirius trying to cancel my account. (I thought they would try to convince me to stay harder than they did but when I turned down $100/year + fees and $50/6 months + fees he was like "ok lets cancel")

whats strange is he said he was going to start the cancellation process and get me a confirmation number and for the last 10 minutes all I hear is random typing on a keyboard.
probably a fake, looped recorded sound of someone typing but thats it...just over and over.

is he hoping I just hang up and give up and keep my subscription? is this the new tactic?

edit: ok after 15-20 minutes, it stopped and sent me right back to automated menu I got when I first called. haha, what the hell is this?

edit2: sounds like im at the end of the line and have to do the song and dance all over again. anyone have any suggestions? can I just call my credit card company and not let the charge go through?

edit3: can they just never pick up the phone now that they know I want to cancel? are they allowed to simply make it impossible for me to cancel?

edit4: while on hold, I tried the online chat. I had heard it was impossible but I guess not - I was able to cancel online! but they sure dont make it easy
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catdude
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Re: Don't pay full price for SiriusXM radio

Post by catdude »

Hi there Bogleheads -

It's that time of year again... time for my subscription to renew. I went online this year instead of calling SiriusXM. I selected the option to cancel my subscription, and was quickly given several options to stay with SiriusXM. I decided to splurge a bit and go with their All Access service... it'll be nice to be able to listen to baseball games (not that there's much baseball being played this year)... The all-in cost is about 10 bucks a month.

Doing this online is much easier than dealing with them over the phone. No need to wait on hold while their rep pretends to check with his supervisor...
catdude | | "I yield to the gentleman for a few feeble remarks." (Congressman Thaddeus Stevens)
bob60014
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Re: Don't pay full price for SiriusXM radio

Post by bob60014 »

catdude wrote: Mon Aug 10, 2020 2:21 pm
Doing this online is much easier than dealing with them over the phone. No need to wait on hold while their rep pretends to check with his supervisor...
+1, this. It's a piece of cake. I cancelled, re-upped @ $5.99 and got the free Echo Dot to boot, all online.
hudson
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Re: Don't pay full price for SiriusXM radio

Post by hudson »

catdude,

If possible and appropriate, would you give the out the door price that you paid for total access?
neilpilot
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Re: Don't pay full price for SiriusXM radio

Post by neilpilot »

catdude wrote: Mon Aug 10, 2020 2:21 pm Hi there Bogleheads -

It's that time of year again... time for my subscription to renew. I went online this year instead of calling SiriusXM. I selected the option to cancel my subscription, and was quickly given several options to stay with SiriusXM. I decided to splurge a bit and go with their All Access service... it'll be nice to be able to listen to baseball games (not that there's much baseball being played this year)... The all-in cost is about 10 bucks a month.

Doing this online is much easier than dealing with them over the phone. No need to wait on hold while their rep pretends to check with his supervisor...
Totally agree that online is better than calling in. But the chat function works well enough for me.

A month ago I decided to pass on the $60/yr select promo for our 2nd car, since we're hardly driving anymore. About 2 weeks later, they sent an offer to reactivate. It was still $60/yr, but included an upgrade to All Access plus a free Echo Dot. Since we still aren't driving much, we passed on that offer.
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catdude
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Re: Don't pay full price for SiriusXM radio

Post by catdude »

hudson wrote: Mon Aug 10, 2020 3:12 pm catdude,

If possible and appropriate, would you give the out the door price that you paid for total access?
No problem. It's $99 for All-Access, plus $21.19 for the music royalty fee. Total of $120.19...
catdude | | "I yield to the gentleman for a few feeble remarks." (Congressman Thaddeus Stevens)
Calli114
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Re: Don't pay full price for SiriusXM radio

Post by Calli114 »

I had an annual renewal coming up for $247 although I got a cheaper price last year.
The phone lines were busy so they texted.
I said it was too expensive and I am driving less.
I got a 12 month Select package, same channels as now for $73 + $21 fee.
hudson
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Out the door prices SELECT only...for one year

Post by hudson »

Select now includes online...at home

Maybe these numbers will help the next caller know what prices others are getting. I'm to lazy to call back and try to get neilpilot/denovo prices....maybe next August.

Calli114 $94
Hudson...me...$88.37
neilpilot....$72.84
denovo....$72.84
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tooluser
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Re: Don't pay full price for SiriusXM radio

Post by tooluser »

Online chat works well for me.
8 months ago I had renewed for about $7/mo. It was their second offer, and I knew it wasn't the best they could do, but I had other things to do.
2 months ago I renewed for $5/mo for 6 months, plus royalty fees (which appears to be the "resort fee" of SiriusXM).

If they offer me an Echo Dot or a sports package, they will need to significantly reduce the price! :x
rascott
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Re: Don't pay full price for SiriusXM radio

Post by rascott »

catdude wrote: Mon Aug 10, 2020 2:21 pm Hi there Bogleheads -

It's that time of year again... time for my subscription to renew. I went online this year instead of calling SiriusXM. I selected the option to cancel my subscription, and was quickly given several options to stay with SiriusXM. I decided to splurge a bit and go with their All Access service... it'll be nice to be able to listen to baseball games (not that there's much baseball being played this year)... The all-in cost is about 10 bucks a month.

Doing this online is much easier than dealing with them over the phone. No need to wait on hold while their rep pretends to check with his supervisor...

+1 login to your account online. Click on you want to cancel..... then the offers will pop up. I got select for $5/mo.... either 6 months for $30 or 12 months for $60.

No reason to call in whatsoever.
like2read
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Re: Don't pay full price for SiriusXM radio

Post by like2read »

+1

Thanks! Just lowered our monthly bill to $4.99 per radio for XM Select for 12 months. Very easy to do online.

As stated above: login and choose cancel.

I chose "because it is too expensive"

Got the pop-up offer for a lower rate.

l2r
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CardinalRule
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Re: Don't pay full price for SiriusXM radio

Post by CardinalRule »

I just got my billing reminder email. Hopefully I can still ‘cancel’ online and get a similar deal to what I got six months ago, as the pandemic was beginning. I really hate calling them.
eddot98
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Re: Don't pay full price for SiriusXM radio

Post by eddot98 »

I was in the last month in July of our current $60 a year plan plus fees (music royalty fees) that made it about $72 a year automatically billed to a credit card monthly when I saw the free echo dot offer. I chatted on line, got an upgrade to All Access plus SiriusXM video whatever that is, an echo dot, and a credit for the remaining portion of the month. I paid it all in one lump sum. Reasonable, but what all you other folks got. On August 27, I got an email from Sirius offering me a free Google Nest mini if I added the Sirius app to my phone and streamed something by August 31st, which I did. The Nest mini arrived yesterday. Not bad.... I guess that they had 25,000 to give away.
Horsefly
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Re: Don't pay full price for SiriusXM radio

Post by Horsefly »

Our all access subscription was up for renewal in a couple of weeks. Thanks to this thread I just did the year of select for a pretty good price. Paying on-line allowed me to use my virtual visa card number from Capital One. I'll now disable that card number so that SiriusXM won't gouge me if I forget next year.
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CardinalRule
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Re: Don't pay full price for SiriusXM radio

Post by CardinalRule »

like2read wrote: Wed Aug 12, 2020 9:29 pm +1

Thanks! Just lowered our monthly bill to $4.99 per radio for XM Select for 12 months. Very easy to do online.

As stated above: login and choose cancel.

I chose "because it is too expensive"

Got the pop-up offer for a lower rate.

l2r
I don't see that option when I log in. I see:

I want to...

Change my subscription
Change my term
Send a refresh signal to this radio
Replace this radio with another
Transfer service to a new car
tschaefges
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Re: Don't pay full price for SiriusXM radio

Post by tschaefges »

CardinalRule wrote: Sat Sep 19, 2020 10:24 am
like2read wrote: Wed Aug 12, 2020 9:29 pm +1

Thanks! Just lowered our monthly bill to $4.99 per radio for XM Select for 12 months. Very easy to do online.

As stated above: login and choose cancel.

I chose "because it is too expensive"

Got the pop-up offer for a lower rate.

l2r
I don't see that option when I log in. I see:

I want to...

Change my subscription
Change my term
Send a refresh signal to this radio
Replace this radio with another
Transfer service to a new car
Are you using a browser on a desktop computer? If so, try the Sirius app on your phone. I could not see the option on my desktop, but did on my phone.
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CardinalRule
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Re: Don't pay full price for SiriusXM radio

Post by CardinalRule »

tschaefges wrote: Sun Sep 20, 2020 9:12 am
CardinalRule wrote: Sat Sep 19, 2020 10:24 am
like2read wrote: Wed Aug 12, 2020 9:29 pm +1

Thanks! Just lowered our monthly bill to $4.99 per radio for XM Select for 12 months. Very easy to do online.

As stated above: login and choose cancel.

I chose "because it is too expensive"

Got the pop-up offer for a lower rate.

l2r
I don't see that option when I log in. I see:

I want to...

Change my subscription
Change my term
Send a refresh signal to this radio
Replace this radio with another
Transfer service to a new car
Are you using a browser on a desktop computer? If so, try the Sirius app on your phone. I could not see the option on my desktop, but did on my phone.
I was using a browser on my desktop. I ended up entering into a chat session through my browser and was offered $10 a month for All Access, for 12 months, which I took to avoid wasting more time before my automatic renewal on September 22. :x I will probably want to downgrade after the NFL season and will try the app next time.
Orange44
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Re: Don't pay full price for SiriusXM radio

Post by Orange44 »

Thank you all. :sharebeer

I had to select don't use it as much option for $4.99 to pop up for select.
Also Amex gave me a $5 statement credit on the SiriusXM Radio Amex offer. :moneybag
bob60014
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Re: Don't pay full price for SiriusXM radio

Post by bob60014 »

I just cancelled then re-upped using the online tap dance. $5/mo for 12 mo and a free Echo Dot. It took all of 5 minutes to do. :)
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abuss368
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Re: Don't pay full price for SiriusXM radio

Post by abuss368 »

Just did this two weeks ago. They wanted $360 a year for two cars. To borrow Arnold’s classic response, I told them “no chance”.

I was offered $140 for the year which covers two cars.
John C. Bogle: “Simplicity is the master key to financial success."
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