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Whats up w/ Vanguards website?

Posted: Thu Feb 21, 2019 9:28 pm
by F150HD
Disappearing and shifting menus, no 'logoff' button (appears and disappears etc)

Am I the only one having this issue? Just logged in 10 mins ago.

Re: Whats up w/ Vanguards website?

Posted: Thu Feb 21, 2019 9:30 pm
by hicabob
seems AOK here chief!

Re: Whats up w/ Vanguards website?

Posted: Thu Feb 21, 2019 9:53 pm
by inverter
Yep -- I'm getting a 503 service unavailable error. Try again later I guess!

Re: Whats up w/ Vanguards website?

Posted: Thu Feb 21, 2019 9:55 pm
by KarenC
isitdownrightnow.com says it's a systemic issue.

Re: Whats up w/ Vanguards website?

Posted: Thu Feb 21, 2019 10:11 pm
by drzzzzz
Not working here

Re: Whats up w/ Vanguards website?

Posted: Thu Feb 21, 2019 10:21 pm
by saintsfan342000
b0B wrote: Thu Feb 21, 2019 10:07 pm Try resizing the window. (Generic website advice.)

Also, use the scrollbar.
Call Vanguard and tell them to unplug their modem, wait 30 seconds, and plug it back in.

Re: Whats up w/ Vanguards website?

Posted: Thu Feb 21, 2019 10:47 pm
by F150HD
b0B wrote: Thu Feb 21, 2019 9:58 pm Why did my post in this thread disappear?
same thing that kept happening to the menus on their site. It was like someone was learning to code by adding/removing code snippets and items would disappear and reappear.
saintsfan342000 wrote: Thu Feb 21, 2019 10:21 pm
b0B wrote: Thu Feb 21, 2019 10:07 pm Try resizing the window. (Generic website advice.)

Also, use the scrollbar.
Call Vanguard and tell them to unplug their modem, wait 30 seconds, and plug it back in.
LOL

Re: Whats up w/ Vanguards website?

Posted: Thu Feb 21, 2019 11:00 pm
by Invest4lt
I logged into Vanguard today using 2 factor authentication. They kept texting the code about 45 times! Very strange.

Re: Whats up w/ Vanguards website?

Posted: Fri Feb 22, 2019 9:14 am
by dkturner
I do wish the new CEO at Vanguard would emphasize improved customer service and modernization of technology over trying to squeeze the last basis point of expense ratio out of their index funds. Cheapness may be a virtue but it shouldn’t be an overriding obsession.

Re: Whats up w/ Vanguards website?

Posted: Fri Feb 22, 2019 7:10 pm
by Ferdinand2014
saintsfan342000 wrote: Thu Feb 21, 2019 10:21 pm
b0B wrote: Thu Feb 21, 2019 10:07 pm Try resizing the window. (Generic website advice.)

Also, use the scrollbar.
Call Vanguard and tell them to unplug their modem, wait 30 seconds, and plug it back in.
:D

Re: Whats up w/ Vanguards website?

Posted: Sat Feb 23, 2019 10:00 am
by linenfort
Search for any Vanguard etf that is not VEU. Works.
Now search for VEU, or even click on the link from the VFWAX page. Does not work.

Re: Whats up w/ Vanguards website?

Posted: Sun Feb 24, 2019 1:07 pm
by Doc
linenfort wrote: Sat Feb 23, 2019 10:00 am Search for any Vanguard etf that is not VEU. Works.
Now search for VEU, or even click on the link from the VFWAX page. Does not work.
The search works for me on Investor site and not logged in. But the ETF link on the VFWAX page does not.

The link on the Vangaurd ETF list also does not work.

Weird.

Re: Whats up w/ Vanguards website?

Posted: Sun Feb 24, 2019 9:26 pm
by inverter
Still having issues after this most recent outage/incident. The headers and many other elements don't render making the site basically unusable. I work in technology and it appears there is a CORS issue.

Re: Whats up w/ Vanguards website?

Posted: Mon Feb 25, 2019 8:52 pm
by 2015
One of the great things about simplicity is you spend almost no time accessing financial websites, so you almost never encounter these issues. Even when you do, it's a non-issue because you are not obsessed with having to log in right now.

Re: Whats up w/ Vanguards website?

Posted: Mon Feb 25, 2019 9:51 pm
by DB2
inverter wrote: Sun Feb 24, 2019 9:26 pm Still having issues after this most recent outage/incident. The headers and many other elements don't render making the site basically unusable. I work in technology and it appears there is a CORS issue.
I posted this in another thread, but last week I was getting the incorrect amount showing in my account.

Re: Whats up w/ Vanguards website?

Posted: Mon Feb 25, 2019 9:59 pm
by billyo44
2015 wrote: Mon Feb 25, 2019 8:52 pm One of the great things about simplicity is you spend almost no time accessing financial websites, so you almost never encounter these issues. Even when you do, it's a non-issue because you are not obsessed with having to log in right now.
Well said. 8-)