Vanguard's bond screen problems

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bondsr4me
Posts: 917
Joined: Fri Oct 18, 2013 7:08 am

Vanguard's bond screen problems

Post by bondsr4me » Thu Oct 11, 2018 9:57 am

I just tried to get VG's bond quote screen and all it did was load a blank page.

I was trying to compare VG with Fidelity.

Anyone else have this problem with the bond/cd screen?

Thanks,

Don

Broken Man 1999
Posts: 1440
Joined: Wed Apr 08, 2015 11:31 am

Re: Vanguard's bond screen problems

Post by Broken Man 1999 » Thu Oct 11, 2018 10:30 am

I just went thru the CD buy screen all the way to the last step, everything seemed to work fine. I bailed out as I didn't really want to buy a CD.

Broken Man 1999
“If I cannot drink Bourbon and smoke cigars in Heaven than I shall not go. " -Mark Twain

bondsr4me
Posts: 917
Joined: Fri Oct 18, 2013 7:08 am

Re: Vanguard's bond screen problems

Post by bondsr4me » Thu Oct 11, 2018 10:34 am

Broken Man 1999 wrote:
Thu Oct 11, 2018 10:30 am
I just went thru the CD buy screen all the way to the last step, everything seemed to work fine. I bailed out as I didn't really want to buy a CD.

Broken Man 1999
Thanks BM1999

I will try again.

Don

bondsr4me
Posts: 917
Joined: Fri Oct 18, 2013 7:08 am

Re: Vanguard's bond screen problems

Post by bondsr4me » Thu Oct 11, 2018 10:45 am

I just tried again on my MBP and asked to see the bond/cd screen.
It just gave me a blank screen.

So I tried using my SP4 and the bond/cd screen loaded properly.

I guess there must be an issue with the website and macOSX.

I am gonna try later on to see what happens.

gmaynardkrebs
Posts: 889
Joined: Sun Feb 10, 2008 11:48 am

Re: Vanguard's bond screen problems

Post by gmaynardkrebs » Thu Oct 11, 2018 11:17 am

bondsr4me wrote:
Thu Oct 11, 2018 10:45 am
I just tried again on my MBP and asked to see the bond/cd screen.
It just gave me a blank screen.

So I tried using my SP4 and the bond/cd screen loaded properly.

I guess there must be an issue with the website and macOSX.

I am gonna try later on to see what happens.
Has it worked previously? Have you disabled ad-blocker?

bondsr4me
Posts: 917
Joined: Fri Oct 18, 2013 7:08 am

Re: Vanguard's bond screen problems

Post by bondsr4me » Thu Oct 11, 2018 2:03 pm

gmaynardkrebs wrote:
Thu Oct 11, 2018 11:17 am
bondsr4me wrote:
Thu Oct 11, 2018 10:45 am
I just tried again on my MBP and asked to see the bond/cd screen.
It just gave me a blank screen.

So I tried using my SP4 and the bond/cd screen loaded properly.

I guess there must be an issue with the website and macOSX.

I am gonna try later on to see what happens.
Has it worked previously? Have you disabled ad-blocker?
Yes, it has always worked in the past.

I haven't made any changes to my MBP or macOSX or Safari.
Has VG made any recent changes to website?
I never any issues in the past.

gmaynardkrebs
Posts: 889
Joined: Sun Feb 10, 2008 11:48 am

Re: Vanguard's bond screen problems

Post by gmaynardkrebs » Thu Oct 11, 2018 2:37 pm

bondsr4me wrote:
Thu Oct 11, 2018 2:03 pm
Has VG made any recent changes to website?
I never any issues in the past.
I haven't noticed any changes. I have Win7. I have had issues on other screens with ad blockers, but not bonds.

bondsr4me
Posts: 917
Joined: Fri Oct 18, 2013 7:08 am

Re: Vanguard's bond screen problems

Post by bondsr4me » Fri Oct 12, 2018 8:11 am

must be a conflict with Safari and Vanguard.

I am using Safari 12.0.
I tried again this morning; still loads a page with the Vanguard top header but no bonds grid/information.

I downloaded Google, which I don't particularly trust, and it works.

As time goes on, I will try Safari.

But for now I will use Google.

I used Google to make this post.

Don

bondsr4me
Posts: 917
Joined: Fri Oct 18, 2013 7:08 am

Re: Vanguard's bond screen problems

Post by bondsr4me » Mon Oct 15, 2018 11:05 am

Normally I use Safari Private browsing.

Today I tried using Safari, but not in Private mode, and the cd/bond table showed up.

There must be some type of conflict between this portion of VG's website and the Safari Private browser mode.

I did contact VG via private message, but have not heard back yet.

Don

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