https://www.reuters.com/article/us-usa- ... SKBN1FW10ARich Bolstridge, chief strategist for financial services at cloud services provider Akamai Technologies Inc, (AKAM.O) described the wide adoption of mobile apps in finance as “the number one factor in the riskier situation that brokers and investment firms face today,” as customers get used to logging in with the ease of a thumbprint.
Richer graphics and video on company websites also put IT systems under pressure.
Akamai shared data with Reuters showing how at one investment firm, traffic to its homepage surged on Feb. 5 and Feb. 6. It spiked at 9:50 a.m. EST (1450 GMT) on Tuesday when it ran to four times where it stood at the same point a week earlier, and remained higher than usual on Feb. 7-8.
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They pin the blame on smartphone apps and the need for instant gratification.