New "Flagship Select" level at Vanguard

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boggler
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New "Flagship Select" level at Vanguard

Post by boggler » Thu May 30, 2013 11:55 pm

https://investor.vanguard.com/what-we-o ... t-services

Flagship Select Services™
Flagship Select is the most exclusive service we offer. You and your family will experience a close, personal relationship with us and have access to unparalleled services, insights, advice, and savings.

Investors with $10 million or more in Vanguard assets*

Exceptional service from a dedicated team of experienced professionals including a relationship manager and relationship administrator.
Consultations with CFP® professionals and trust specialists from Vanguard† and other experts on a variety of investing and wealth management topics—including family governance, estate planning, investment strategy and analysis, and family financial planning.
Access to Vanguard research and commentary that addresses the unique needs of ultra-high-net-worth clients. View our research and commentary
Invitations to private events in major U.S. cities to meet with senior officers from Vanguard, gain insights on market and economic trends, and network with other investors.
500 commission-free brokerage trades,** plus free, personalized assistance from our Trade Desk professionals to help you conduct large or specialized brokerage transactions and find you the best possible execution price for your order.
The lowest possible pricing for mutual funds that we can offer—which may include Institutional Share classes—based on your aggregate assets. View our fund list

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Re: New "Flagship Select" level at Vanguard

Post by Dale_G » Fri May 31, 2013 12:03 am

It is good to have something to aspire to :D

I don't need all of those free trades though.

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Re: New "Flagship Select" level at Vanguard

Post by letsgobobby » Fri May 31, 2013 12:24 am

Research and commentary are available to anyone with an Internet connection, yes?

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Re: New "Flagship Select" level at Vanguard

Post by Mitchell777 » Fri May 31, 2013 6:04 am

I'll never know, personally, but I wonder if most people with $10M are doing 500 brokerage trades even over 10 - 20 years. They probably got that rich, in most cases, by owning businesses, running businesses, or inheritance and spent little time trading

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Re: New "Flagship Select" level at Vanguard

Post by TomatoTomahto » Fri May 31, 2013 6:08 am

I didn't change what I do at Vanguard as I passed through other "select" levels. If I pass through this threshold, I'm sure nothing will change either.

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Re: New "Flagship Select" level at Vanguard

Post by aaasdaef » Fri May 31, 2013 11:18 am

Those perks are clearly insufficient. Until they start addressing their Flagship Select customers as "my lord", why would anyone even want to get 10 million dollars?

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Re: New "Flagship Select" level at Vanguard

Post by IlliniDave » Fri May 31, 2013 11:50 am

I'm about to pass from Flotsam Select to Barnacle. Hope those Flagship Select folks know not to look behind them, because if they have a powerful telescope they'll see me gaining on them! :mrgreen:
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Re: New "Flagship Select" level at Vanguard

Post by OverTheHill » Fri May 31, 2013 11:57 am

We shouldn't criticize Vanguard for trying to attract the $10M and up group. After all, you can make some real money off of 0.1% per year of $10M. Really, with all the financial advisors and brokerage firms giving them all types of useless stuff in exchange for charging 2% to 3% per year (fees and expense ratios, etc.), Vanguard is doing a public service by offering to handle the money or the rich and famous for 0.1% or less. I'll never be Flagship Select, but I truly enjoy my average expense ratio of around 0.07% to 0.08%. Whatever helps Vanguard, I'm all in favor of it.

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Re: New "Flagship Select" level at Vanguard

Post by umfundi » Fri May 31, 2013 12:03 pm

It seems to me that "ultra-high-net-worth" people would want to be pestered less, not more. Would you expose yourself to an event where the known criterion is you (and everyone else in the room) have more than 10 million at Vanguard?

Still, I'd like to know what "family governance" is.

If I live another couple of decades we may get there, but no doubt ten million will then not be what it used to be. :wink:

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Re: New "Flagship Select" level at Vanguard

Post by Calm Man » Fri May 31, 2013 12:31 pm

I am not sure this is anything really new. They had a category called Flagship Plus for quite awhile now and it provided the CFP and trust telephone calls. The 500 free trades is new but who cares. The research as somebody else pointed out is open to any with an internet connection. The "regional" meetings with high powered people could be interesting but I am yet to hear of any of these. And when you click on the list of available funds, all I saw were Admiral funds which anybody with the minimum could get. So bottom line is I think this is a big yawn.

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Re: New "Flagship Select" level at Vanguard

Post by boggler » Fri May 31, 2013 12:43 pm

Calm Man wrote:I am not sure this is anything really new. They had a category called Flagship Plus for quite awhile now and it provided the CFP and trust telephone calls. The 500 free trades is new but who cares. The research as somebody else pointed out is open to any with an internet connection. The "regional" meetings with high powered people could be interesting but I am yet to hear of any of these. And when you click on the list of available funds, all I saw were Admiral funds which anybody with the minimum could get. So bottom line is I think this is a big yawn.


Which, I think, is how it should be.

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Re: New "Flagship Select" level at Vanguard

Post by marathonwmn » Fri May 31, 2013 12:50 pm

I'm not even close to reaching "Flagship Select" level, however the post made me wonder what kind of service one can get from a complimentary consultation with a CFP at Vanguard. See https://investor.vanguard.com/what-we-offer/investing-help/help-me-when-i-need-it

Or if this other service is worth the 0.70% fee. See https://investor.vanguard.com/what-we-offer/investing-help/partner-with-me-for-ongoing-help?Link=facet.

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Re: New "Flagship Select" level at Vanguard

Post by Bacchus01 » Fri May 31, 2013 1:50 pm

Since I hope to be there by the end of this decade, that's good news. Access to institutional class shares alone is great.

What I would prefer they do is create a class of shares between the current Admiral and Institutional. Something around $500K invested to get better fees.

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Re: New "Flagship Select" level at Vanguard

Post by Glamdring56 » Mon May 30, 2016 10:45 pm

Are my eyes deceiving me? Did Vanguard lower the eligibility for Flagship Select to $5 Million over the holiday weekend?

https://investor.vanguard.com/what-we-o ... t-services


Does anyone have inside knowledge about this? I wonder if I will get a new flagship rep or if I keep the old one.

What gives? Are they devaluing the brand with this move?

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Re: New "Flagship Select" level at Vanguard

Post by rob » Mon May 30, 2016 11:32 pm

Seems to be a little inflation in the small perks..... If I recall some of the existing levels have lost CFP perks [wasn't it orig in the one below Flagship?], so this must be where they went :D Meh... It's like knowing they have signal share class - academic :?
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Re: New "Flagship Select" level at Vanguard

Post by Iridium » Tue May 31, 2016 12:17 am

rob wrote:Seems to be a little inflation in the small perks..... If I recall some of the existing levels have lost CFP perks [wasn't it orig in the one below Flagship?], so this must be where they went :D Meh... It's like knowing they have signal share class - academic :?


The Voyager Select level ($500K - $1MM) looks like it still has the Ask a CFP perk although the terminology is a bit different (to promote Vanguard's Personal Advisor Service). However, every mention of making a financial plan (used to be discounted for Voyagers, free for Voyager Selects and Flagships) is gone and searches for financial plans just comes up with references to PAS, so I'm guessing they don't offer them at all anymore except as part of PAS.

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Re: New "Flagship Select" level at Vanguard

Post by SpringMan » Tue May 31, 2016 3:15 am

I did not see free TurboTax. I guess if I have that much wealth I can buy my own TurboTax or hire an accountant.
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Re: New "Flagship Select" level at Vanguard

Post by tbradnc » Tue May 31, 2016 6:59 am

$10.000.000 is the new $1,000,000.

Back in the day being a millionaire was a big deal. Now my neighbor is probably even a millionaire. That's probably why there are so many "I"m 99 years old and have $20,000,000 can I retire?" and "I'm 12 years old and have $12,000,000 - how am I doing?" posts.

:)

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Re: New "Flagship Select" level at Vanguard

Post by goodenyou » Tue May 31, 2016 7:08 am

There are many people in the land of Middle Richistan. The homes are bigger, the art is nicer, many have vacation homes AND the services are now better at Vanguard. These newly minted multi-millionaires are not the old money crowd that inherited the bulk of their wealth. They are more likely to be entrepreneurs, and more likely to be a good fit with Vanguard.
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Re: New "Flagship Select" level at Vanguard

Post by chx » Tue May 31, 2016 7:16 am

OverTheHill wrote:We shouldn't criticize Vanguard for trying to attract the $10M and up group. After all, you can make some real money off of 0.1% per year of $10M. Really, with all the financial advisors and brokerage firms giving them all types of useless stuff in exchange for charging 2% to 3% per year (fees and expense ratios, etc.), Vanguard is doing a public service by offering to handle the money or the rich and famous for 0.1% or less. I'll never be Flagship Select, but I truly enjoy my average expense ratio of around 0.07% to 0.08%. Whatever helps Vanguard, I'm all in favor of it.


I am sometimes puzzled by posts like this which seem to imply that Vanguard itself is some entity that makes "some real money." Doesn't any profit that Vanguard makes go to the Vanguard owners, and isn't Vanguard owned by its funds, which in turn is owned by the fund shareholders? It has a different structure than Fidelity or another mutual fund company with separate shareholders.

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Re: New "Flagship Select" level at Vanguard

Post by Boglegrappler » Tue May 31, 2016 9:23 am

Still, I'd like to know what "family governance" is.


It is likely a poor phrasing of private company governance and other considerations. It could also refer to private company ownership management, succession, and intergenerational issues. Family businesses can generate equally outsized wealth and headaches.

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Re: New "Flagship Select" level at Vanguard

Post by goldenbb » Tue May 31, 2016 9:27 am

Do they notice when you pass through the various thresholds or do you have to tell them? As I consolidate accounts, I will trigger Flagship at some point.

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Re: New "Flagship Select" level at Vanguard

Post by goldenbb » Tue May 31, 2016 9:29 am

tbradnc wrote:$10.000.000 is the new $1,000,000.

Back in the day being a millionaire was a big deal. Now my neighbor is probably even a millionaire. That's probably why there are so many "I"m 99 years old and have $20,000,000 can I retire?" and "I'm 12 years old and have $12,000,000 - how am I doing?" posts.

:)


I agree, but I would like to meet more of the $10M crowd. Maybe some of their success will rub off. "You are the average of the five people you spend most of your time with"--so I'm kind of screwed.

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Re: New "Flagship Select" level at Vanguard

Post by pkcrafter » Tue May 31, 2016 9:34 am

What is this? Is Vanguard trying to attract very high net worth individuals? Why? I'd much rather see them spending more time trying to run their basic business correctly for their average customers. If they continue to mess up transfers and other common requests they may begin to see those customers investing somewhere else.

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Re: New "Flagship Select" level at Vanguard

Post by Fixmen » Tue May 31, 2016 9:35 am

chx wrote:
I am sometimes puzzled by posts like this which seem to imply that Vanguard itself is some entity that makes "some real money." Doesn't any profit that Vanguard makes go to the Vanguard owners, and isn't Vanguard owned by its funds, which in turn is owned by the fund shareholders? It has a different structure than Fidelity or another mutual fund company with separate shareholders.


So are many life insurance mutuals. The policyholders own the company; however, you don't see many people on here singing the praise of whole life salesmen.

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Re: New "Flagship Select" level at Vanguard

Post by sport » Tue May 31, 2016 9:55 am

Fixmen wrote:
chx wrote:
I am sometimes puzzled by posts like this which seem to imply that Vanguard itself is some entity that makes "some real money." Doesn't any profit that Vanguard makes go to the Vanguard owners, and isn't Vanguard owned by its funds, which in turn is owned by the fund shareholders? It has a different structure than Fidelity or another mutual fund company with separate shareholders.


So are many life insurance mutuals. The policyholders own the company; however, you don't see many people on here singing the praise of whole life salesmen.

Big difference. Vanguard does not have commissioned salespeople.

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Re: New "Flagship Select" level at Vanguard

Post by Gort » Tue May 31, 2016 10:03 am

Good for Vanguard and good for those folks who make it to that level. For me, I'm going to hang out with the folks who try to maximize their credit card cash rewards :).

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Re: New "Flagship Select" level at Vanguard

Post by House Blend » Tue May 31, 2016 11:27 am

pkcrafter wrote:What is this? Is Vanguard trying to attract very high net worth individuals? Why? I'd much rather see them spending more time trying to run their basic business correctly for their average customers. If they continue to mess up transfers and other common requests they may begin to see those customers investing somewhere else.

Could be an attempt to keep the top end of Flagship-level customers satisfied while customer service at the lower levels continues to deteriorate.

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Re: New "Flagship Select" level at Vanguard

Post by HueyLD » Tue May 31, 2016 11:35 am

House Blend wrote:
pkcrafter wrote:What is this? Is Vanguard trying to attract very high net worth individuals? Why? I'd much rather see them spending more time trying to run their basic business correctly for their average customers. If they continue to mess up transfers and other common requests they may begin to see those customers investing somewhere else.

Could be an attempt to keep the top end of Flagship-level customers satisfied while customer service at the lower levels continues to deteriorate.

OMG! Maybe Vanguard has become just another "for-profit free enterprise" that wants to knock off unprofitable customers?

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Re: New "Flagship Select" level at Vanguard

Post by digarei » Tue May 31, 2016 11:37 am

sport wrote:
Fixmen wrote:
chx wrote:
I am sometimes puzzled by posts like this which seem to imply that Vanguard itself is some entity that makes "some real money." Doesn't any profit that Vanguard makes go to the Vanguard owners, and isn't Vanguard owned by its funds, which in turn is owned by the fund shareholders? It has a different structure than Fidelity or another mutual fund company with separate shareholders.


So are many life insurance mutuals. The policyholders own the company; however, you don't see many people on here singing the praise of whole life salesmen.

Big difference. Vanguard does not have commissioned salespeople.

Does Vanguard not pay commissions?
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Re: New "Flagship Select" level at Vanguard

Post by sport » Tue May 31, 2016 12:16 pm

digarei wrote:
sport wrote:
Fixmen wrote:
chx wrote:
I am sometimes puzzled by posts like this which seem to imply that Vanguard itself is some entity that makes "some real money." Doesn't any profit that Vanguard makes go to the Vanguard owners, and isn't Vanguard owned by its funds, which in turn is owned by the fund shareholders? It has a different structure than Fidelity or another mutual fund company with separate shareholders.


So are many life insurance mutuals. The policyholders own the company; however, you don't see many people on here singing the praise of whole life salesmen.

Big difference. Vanguard does not have commissioned salespeople.

Does Vanguard not pay commissions?

I believe that Vanguard does not pay any commissions. The very low fees do not provide money for commissions.

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Re: New "Flagship Select" level at Vanguard

Post by azanon » Tue May 31, 2016 12:24 pm

tbradnc wrote:$10.000.000 is the new $1,000,000.

Back in the day being a millionaire was a big deal. Now my neighbor is probably even a millionaire. That's probably why there are so many "I"m 99 years old and have $20,000,000 can I retire?" and "I'm 12 years old and have $12,000,000 - how am I doing?" posts.

:)


While I get your general drift..... its not quite that drastic. :) I went back 30 years (86' to today), and 1 Mil in 86' would be like 2.18Mil today. http://data.bls.gov/cgi-bin/cpicalc.pl

And where i life (granted Arkansas), having a million in worth, especially liquid as it relates to Vanguard accounts, would still place you in a relatively select group.

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Re: New "Flagship Select" level at Vanguard

Post by Fixmen » Tue May 31, 2016 12:33 pm

sport wrote:
Fixmen wrote:
chx wrote:
I am sometimes puzzled by posts like this which seem to imply that Vanguard itself is some entity that makes "some real money." Doesn't any profit that Vanguard makes go to the Vanguard owners, and isn't Vanguard owned by its funds, which in turn is owned by the fund shareholders? It has a different structure than Fidelity or another mutual fund company with separate shareholders.


So are many life insurance mutuals. The policyholders own the company; however, you don't see many people on here singing the praise of whole life salesmen.

Big difference. Vanguard does not have commissioned salespeople.


True and I'm not trying equate the Vanguard to a whole life salesmen. Rather, my point is that a mutual structure (or Vanguard's structure) is no guarantee of customer friendly business practices. Directors at those life insurance companies, who assumedly are not on commission themselves, have decided to put in place that commission system for their sales people. It's important to not lose a healthy skepticism.

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Re: New "Flagship Select" level at Vanguard

Post by mickeyd » Tue May 31, 2016 1:37 pm

I find it interesting that a post over 3 years old would generate so many 2016 comments.
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Re: New "Flagship Select" level at Vanguard

Post by digarei » Tue May 31, 2016 2:05 pm

sport wrote:
I believe that Vanguard does not pay any commissions. The very low fees do not provide money for commissions.

Interesting. I wonder how they attract the advisor community. It seems to be a big part of their business now — 1 trillion USD assets per the Vanguard website.
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Re: New "Flagship Select" level at Vanguard

Post by mmcmonster » Tue May 31, 2016 2:41 pm

goldenbb wrote:Do they notice when you pass through the various thresholds or do you have to tell them? As I consolidate accounts, I will trigger Flagship at some point.


A few months ago, through consolidation of accounts into Vanguard, I went from ~$30,000 to ~$700,000 at Vanguard. They didn't notice and continued to charge me $7/trade and was getting close to charging me $20/trade. It's when I was getting the automated warnings that the cost of the trades was about to go up that I called them and told them to bump me up to Voyager Select. I don't even know where to check on the website to see if that's still my level.

(I was using up all the trades to sell various stocks (my financial advisor had bought me over 50 of them, it seemed) and putting my money into the Vanguard Total Stock Market Admiral Fund.)

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Re: New "Flagship Select" level at Vanguard

Post by pkcrafter » Tue May 31, 2016 2:43 pm

digarei wrote:
sport wrote:
Fixmen wrote:
chx wrote:
I am sometimes puzzled by posts like this which seem to imply that Vanguard itself is some entity that makes "some real money." Doesn't any profit that Vanguard makes go to the Vanguard owners, and isn't Vanguard owned by its funds, which in turn is owned by the fund shareholders? It has a different structure than Fidelity or another mutual fund company with separate shareholders.


So are many life insurance mutuals. The policyholders own the company; however, you don't see many people on here singing the praise of whole life salesmen.

Big difference. Vanguard does not have commissioned salespeople.

Does Vanguard not pay commissions?

I don't believe Vanguard pays commissions to anyone.

Yes, it's an old thread, but the subject is still relevant. In fact, service seems to have gone down since the original post back in 2013. It may be due to a huge influx of new investors, for which I believe Bogleheads played a significant role.

HueyLD and House Blend,

I don't believe John Bogle had those with 10mm or even 5MM in mind when he created Vanguard. He simply wanted to give average investors a fair share. If Vanguard wants to offer additional perks for high net worth investors, that's fine, but not at the expense of those every day investors who just want a fair shake. Let's keep the quality of service high for all investors.


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Re: New "Flagship Select" level at Vanguard

Post by mickeyd » Tue May 31, 2016 4:32 pm

digarei wrote:
sport wrote:
I believe that Vanguard does not pay any commissions. The very low fees do not provide money for commissions.

Interesting. I wonder how they attract the advisor community. It seems to be a big part of their business now — 1 trillion USD assets per the Vanguard website.



Advisors who are paid via Assets Under management (AUM) do not usually receive commissions. They direct their clients to the best fund available, I suppose.
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Re: New "Flagship Select" level at Vanguard

Post by Dirghatamas » Tue May 31, 2016 7:30 pm

Glamdring56 wrote:Are my eyes deceiving me? Did Vanguard lower the eligibility for Flagship Select to $5 Million over the holiday weekend?

https://investor.vanguard.com/what-we-o ... t-services


Does anyone have inside knowledge about this? I wonder if I will get a new flagship rep or if I keep the old one.

What gives? Are they devaluing the brand with this move?


Meh, because I qualify, I looked to see if I could get something, but it is just useless stuff. I diversify my taxable assets across 2 brokerage companies and have to use a third one for tax deferred(due to my employer), so I didn't quite have enough assets at VG for the previous Flagship Select level but apparently now qualify for this new Flagship Select level.

There don't appear to be any benefits worth bothering with compared to the ordinary Flagship level. As a passive indexer, having more free trades or not is useless given all the mutual funds and ETF are free anyway. At least till last year you got free Turbo tax but that got taken away. So not sure (even to a penny) how this VG change helps us. I like my rep well enough (he doesn't disturb me, I don't disturb him). The best advice I want from VG is to not disturb me and do my tax forms and cost basis correctly. At some point in distant future, if I could qualify for institutional share class, then there would be a meaningful difference but that depends on each fund not on total assets. If you are global passive indexer, you need ~10M before the institutional class matters. So changing the asset levels from $10M to $5M appears to be just words as far as I can see, nothing useful.

OK there is something useful. It may be used to inflate one's ego, so there is that :happy

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Re: New "Flagship Select" level at Vanguard

Post by Glamdring56 » Tue May 31, 2016 9:57 pm

Dirghatamas wrote:
Glamdring56 wrote:Are my eyes deceiving me? Did Vanguard lower the eligibility for Flagship Select to $5 Million over the holiday weekend?

https://investor.vanguard.com/what-we-o ... t-services


Does anyone have inside knowledge about this? I wonder if I will get a new flagship rep or if I keep the old one.

What gives? Are they devaluing the brand with this move?



There don't appear to be any benefits worth bothering with compared to the ordinary Flagship level. As a passive indexer, having more free trades or not is useless given all the mutual funds and ETF are free anyway. At least till last yearSo changing the asset levels from $10M to $5M appears to be just words as far as I can see, nothing useful.

OK there is something useful. It may be used to inflate one's ego, so there is that :happy





Your analysis is succinct and I concur. I also note they allude to some estate planning issues but given that you probably would not have accrued 5 to 10 million dollars without having already becoming associated with a local estate attorney, I see no value in a strangers opinion.

So if the only benefit is ego stoking, where is stainless credit card, gold gilded ATM card, checks printed on heavyweight paper, etc... So my ego can really inflate? Even a Vanguard coffee mug would be appreciated.

Sadly a fancy credit card really does nothing for my ego, unless waving it allows me to cut to the head of the line at the local Walmart I do my shopping at.

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Re: New "Flagship Select" level at Vanguard

Post by Bob B » Wed Jun 01, 2016 4:17 pm

I find the Vanguard "levels" to be a marketing joke. Over the years, I have passed through many of the levels and nothing changed other than the cost of stock trades which was not important to me. When I made it to Flagship, a Flagship rep calls me about every six months and asks me the same questions he did six months ago. Kind of like he forgot we talked before.

Having said that, I believe in Jack Bogle's and Vanguard's philosophy and they are a big part of the reason I got to retire early with a large portfolio. Thank you.
Regards, | Bob |

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digarei
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Re: New "Flagship Select" level at Vanguard

Post by digarei » Wed Jun 01, 2016 8:41 pm

There's an opportunity here for Vanguard to unroll additional select levels and restore some much-needed prestige to the higher asset ranks. I recommend interweaving these special levels into the existing benefit ratings. Benefits are cumulative.

Minimum Assets - Level Description - Benefit Package

$6.42 - Seaman Recruit - free biscuit

$500 - Petty Cash 3rd class - One (1) Free Trade every centennial year

$3,333 - Petty Cash Select - Sailor uniform, polyester, imported.

$219,467.19 - Quite-A-Stash Premium - Off-white canvas shoes, lots of free trades.

$40M - Chief Treasury Premium Plus - 18k Gold epaulets & matching Tie Bar.

$100 MM - Command & Control Institutional - Ceremonial sword & Big Hat.


~ ~ ~
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William4u
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Re: New "Flagship Select" level at Vanguard

Post by William4u » Wed Jun 01, 2016 10:14 pm

mmcmonster wrote:A few months ago, through consolidation of accounts into Vanguard, I went from ~$30,000 to ~$700,000 at Vanguard. They didn't notice and continued to charge me $7/trade and was getting close to charging me $20/trade. It's when I was getting the automated warnings that the cost of the trades was about to go up that I called them and told them to bump me up to Voyager Select. I don't even know where to check on the website to see if that's still my level.)


When you log into Vanguard, your status will be on a skinny black bar in the upper left side of the webpage. If you are Flagship, your Flagship rep name and number will be in the middle of the page on the right in the "tan" box.

EnjoyIt
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Re: New "Flagship Select" level at Vanguard

Post by EnjoyIt » Wed Jun 01, 2016 11:45 pm

Since we are talking about what we wish Vanguard had, I will add mine.


I wish Vanguard had admiral shares in their individual 401k.

workerbeeengineer
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Re: New "Flagship Select" level at Vanguard

Post by workerbeeengineer » Thu Jun 02, 2016 12:30 am

pkcrafter wrote:What is this? Is Vanguard trying to attract very high net worth individuals? Why? I'd much rather see them spending more time trying to run their basic business correctly for their average customers. If they continue to mess up transfers and other common requests they may begin to see those customers investing somewhere else.

Paul

Agree! DW and I have retirement accounts at Vanguard and Fido. I was of the view that Vanguard was head and shoulders superior...but now I'm not so sure :confused

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tetractys
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Re: New "Flagship Select" level at Vanguard

Post by tetractys » Thu Jun 02, 2016 12:45 am

I see the levels as a means of adding economy. When it's provident for Vanguard to increase individual customer help in some way, and in so doing, help out everybody else as well——in a sort of diminished liability way——, then implement a new level and give it a name. Vanguard, being a non-profit, doesn't have to suck up totally to elitist snobbery, and is free to help out the proletariat a bit once they buy-in.

I wish Intermediate tax-exempt had $10,000 Admiral Shares. -- Tet

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jhfenton
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Re: New "Flagship Select" level at Vanguard

Post by jhfenton » Thu Jun 02, 2016 9:26 am

I don't understand all the grousing over the various service levels. On the one hand, folks complain because the service levels don't offer enough. And on the other hand, folks seem to complain because Vanguard is catering to the high net worth. :beer

I, on a third hand, would like to complain that they don't count non-Vanguard ETFs (and individual bonds) for purposes of qualifying for the service levels. I have one, and only one, non-Vanguard ETF or mutual fund, but it's large enough to keep us below the Voyager Select level for the moment. (I just started to slowly accumulate individual TIPs too, and those won't count either.) (If they counted Vanguard mutual funds in non-Vanguard 401(k)s, we would be good to go. My wife and I both have Vanguard admiral shares in our 401(k)s, but Vanguard is not the record-keeper.)

As a few folks have mentioned, the main thing I want from the higher levels is the reduced or free trades. I'm not a trader, and I currently only have the one non-Vanguard position. But $2 or free trades compared to $7 trades would make it more practical to include the occasional non-Vanguard ETF. As it stands, periodic investments are not practical. Lump-sum investments are practical--as with my one ETF--but then they just sit there because periodic investments are impractical.

js2721
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Re: New "Flagship Select" level at Vanguard

Post by js2721 » Fri Oct 06, 2017 2:24 pm

Glamdring56 wrote:
Mon May 30, 2016 10:45 pm
Are my eyes deceiving me? Did Vanguard lower the eligibility for Flagship Select to $5 Million over the holiday weekend?

https://investor.vanguard.com/what-we-o ... t-services



Does anyone have inside knowledge about this? I wonder if I will get a new flagship rep or if I keep the old one.

What gives? Are they devaluing the brand with this move?
I believe it is $5M now....

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