Vanguard not answering their telephone

[brak]

Anyone have any idea as to why, when I call Vanguard right now, no one answers? Thanks

[billyo44]

High volumes account the market tumble would be my guess...I had a delay getting logged in online as well... this too will pass.

[michaeljc70]

High volumes account the market tumble would be my guess...I had a delay getting logged in online as well... this too will pass.

+1. I would never rely on getting through on the phone to make a trade....but I would never be making a trade on a day like today (unless I had cash sitting around not yet invested)

[whodidntante]

They are testing a new 0% ER customer service.

[Alan S.]

They are dusting off the "do not panic, stay the course" scripts. Shouldn't be too much dust on them since they were used only last February. In February there was a 10% correction, so this one has a ways to go to get to that point.

[michaeljc70]

A lot of customers must have 10/10 as their scheduled reallocation day

[Rager1]

They are testing a new 0% ER customer service.

Now, that's funny! Thanks for the laugh.

Ed

[brak]

The issue for me had nothing to do with making a trade, but rather a problem with their statement....just for clarity sake.

[michaeljc70]

The issue for me had nothing to do with making a trade, but rather a problem with their statement....just for clarity sake.

I don't think you needed to start 2 threads then: viewtopic.php?f=1&t=261056

[brak]

you're right

[LadyGeek]

brak - You had a duplicate post, which I've removed. There were no replies.

In case anyone is having a website problem, see: Vanguard website problems [Transactions won't go through, 500 error...]

[Grt2bOutdoors]

They are testing a new 0% ER customer service.

LOL! Or, they are busy doing their own trades, they’ll get to you next! (Only kidding).

Likelier reason was they were bombarded with phone calls, it was a “all crew on deck kinda day”.