Search found 607 matches

by UALflyer
Wed Jul 01, 2020 1:37 pm
Forum: Personal Consumer Issues
Topic: Thinking of buying a Mercedes SUV
Replies: 42
Views: 2189

Re: Thinking of buying a Mercedes SUV

I think your MB dealership is unusual. Service A is basically a glorified oil change with lots of inspections. But MB will require synthetic oil. Even at cheap quick lube type of places, it will cost over $100. I haven’t had any service at a MB dealer for a while. I remember service A cost about $3...
by UALflyer
Wed Jul 01, 2020 12:27 pm
Forum: Personal Consumer Issues
Topic: Thinking of buying a Mercedes SUV
Replies: 42
Views: 2189

Re: Thinking of buying a Mercedes SUV

I can't make heads or tails of the post. I have no idea what "regular maintenance" the poster is talking about that "runs in the neighborhood of $800-$1000," but where I live, MB dealers charge $100-$130 with a coupon for Service A. The same dealers charge $275 - $350 for Service B with a coupon. S...
by UALflyer
Wed Jul 01, 2020 10:05 am
Forum: Personal Consumer Issues
Topic: Thinking of buying a Mercedes SUV
Replies: 42
Views: 2189

Re: Thinking of buying a Mercedes SUV

I own a 2014 GLK 350 4 matic with 45,000 miles on it. Each visit for regular maintenance runs in the neighborhood of $800-$1000. I replaced the tires at a local shop about 3 years ago and take it there for rotate, balance, alignment check, etc. The biggest drawback is the lack of room in the back s...
by UALflyer
Wed Jul 01, 2020 9:53 am
Forum: Personal Consumer Issues
Topic: Thinking of buying a Mercedes SUV
Replies: 42
Views: 2189

Re: Thinking of buying a Mercedes SUV

Maintenance costs will undoubtedly be higher. That’s baked into the incredible depreciation that brings you to the price you are looking at. There is a few reasons for the depreciation, many of which make a number of these vehicles a very good value when they are slightly used. Quite a few people u...
by UALflyer
Sat Jun 27, 2020 9:15 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

The one I would debate is that without a fancy fridge, you are not improving the house 'enough' by putting in a mid range Fridge. You can't replace a high end full sized built-in refrigerator with any standalone fridge, as the width and depth are totally different (and there's no such thing as a fu...
by UALflyer
Sat Jun 27, 2020 6:44 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

I get that seeing Viking/Sub zero etc def look good and impressive in some of the larger houses. Prove that they actually operate better? What are your metrics/data? For the price of 2x of these $$$ appliances you really could start discussing a remodel. Do they really perform better? Or are these ...
by UALflyer
Sat Jun 27, 2020 5:13 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

Where can we see the UMRP, are you just guessing at the difference? At any retailer that carries Subzero. Subzero does not allow online sales, which is the reason that you can't see it online. I guess we just won't know the real price until you go do a dealer and get a firm quote, they probably won...
by UALflyer
Sat Jun 27, 2020 4:16 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

The claims you are making is basically it's cheaper when you haggle... This is getting really silly and really old, as for whatever reason you keep trying to twist every explanation. For the fourth (4th) time, you do not and cannot haggle with any Subzero retailers, as they are all subject to the U...
by UALflyer
Sat Jun 27, 2020 2:17 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

Just FYI as I continue to work thru this issue. I'm working on the suggestion above that I go with a Sub Zero 36" column fridge and 24" column freezer (plus integration kit to make it look like one 60" unit). I just got a quotation for that combo at $18,259 installed, vs $7,598 for a replacement Vi...
by UALflyer
Sat Jun 27, 2020 1:56 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

That model doesn't have the internal ice dispenser like the KitchenAid does, that's like another $1,000 on the SZ. https://www.subzero-wolf.com/sub-zero/full-size-refrigeration/builtin-refrigerators/48-inch-built-in-side-by-side-refrigerator-freezer-internal-dispenser-panel-ready So $7,559 for the ...
by UALflyer
Sat Jun 27, 2020 12:51 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

Can you show a link to the $1,500 difference in price, because that's not what I'm seeing. Are you just assuming you can get a good deal if you say buy a whole Kitchen full of appliances, a closeout model or one that has a scratch and dent? As I posted above, here's a link to Subzero's 48" side by ...
by UALflyer
Sat Jun 27, 2020 12:38 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

That's some shocking prices and repairs costs to keep food cold. I have owned 8 houses to date, and over the 40 years perhaps 5 family sized, relatively top of the line models of brand name frigs - couple of GE Profile, Amana, Kitchen-aide, and latest is a 28 cf LG french door frig. Sadly no boutiq...
by UALflyer
Sat Jun 27, 2020 12:31 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

So close to $3,500 difference if you don't get the "good" Sub-Zero? :D I've edited my post to link you to the correct Subzero model. At Subzero's UMRP, the price differential will end up being about $1,500 or maybe slightly larger. Kitchenaid's built in's are perfectly fine, and I am not saying tha...
by UALflyer
Sat Jun 27, 2020 12:04 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

This was basically the models my wife and I were looking at, both have internal ice makers and are 48" wide to fit the opening. Here's a 48" Kitchen Aid for $7,559 https://www.homedepot.com/p/KitchenAid-30-cu-ft-Built-In-Side-by-Side-Refrigerator-in-Panel-Ready-KBSN608EPA/206286730 Here's a 48" Sub...
by UALflyer
Sat Jun 27, 2020 7:17 am
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

Kitchen Aid makes a built in that would be "good enough" for me at around $8,000 for a 48" model, I almost pulled the trigger but was able to repair and keep what I have. The same Sub Zero when I priced it was around $14k. This isn't an apples to apples comparison of the two refrigerators with the ...
by UALflyer
Thu Jun 25, 2020 12:29 pm
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

If you're going to be switching to Subzero, do you need to update/upgrade any other kitchen appliances? All the high end manufacturers offer additional "savings" if you purchase their appliance package. Here's SubZero's offer, which consists of either a 3 year warranty extension or $1K off: https:/...
by UALflyer
Thu Jun 25, 2020 11:59 am
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

I used to work for a high end appliance manufacturer. You are paying a premium for some of the outer pieces, design, badging, etc. but the working internals, the moving parts if you will, are almost always from the same box of parts that ordinary cheap lines use. Everyone just orders the same part ...
by UALflyer
Thu Jun 25, 2020 11:44 am
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

If you're going to be switching to Subzero, do you need to update/upgrade any other kitchen appliances? All the high end manufacturers offer additional "savings" if you purchase their appliance package. Here's SubZero's offer, which consists of either a 3 year warranty extension or $1K off: https://...
by UALflyer
Thu Jun 25, 2020 9:26 am
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

Wow. We did a remodel and got a Samsung fridge with touchscreen for around 2.5k. Is the kitchen new? Are you ready for a remodel where you could remove the need for fancy fridges? Same applies to built in microwaves. I wanted one. Wife said no. We have a regular microwave in a nice cavity, which ha...
by UALflyer
Thu Jun 25, 2020 9:24 am
Forum: Personal Consumer Issues
Topic: Viking Built In Refrigerator--Repair or Replace?
Replies: 93
Views: 3633

Re: Viking Built In Refrigerator--Repair or Replace?

I used to work for a high end appliance manufacturer. You are paying a premium for some of the outer pieces, design, badging, etc. but the working internals, the moving parts if you will, are almost always from the same box of parts that ordinary cheap lines use. Everyone just orders the same part ...
by UALflyer
Fri Jun 05, 2020 7:35 am
Forum: Personal Consumer Issues
Topic: When should I get a wheel alignment?
Replies: 42
Views: 2544

Re: When should I get a wheel alignment?

As I mentioned above, all tire warranties contain exclusions for lack of maintenance, mechanical problems, misalignment, etc..., but getting an alignment at the time of your tire purchase does not get you around these exclusions. You can get an alignment in the morning and then, if you hit a curb o...
by UALflyer
Thu Jun 04, 2020 3:50 pm
Forum: Personal Consumer Issues
Topic: When should I get a wheel alignment?
Replies: 42
Views: 2544

Re: When should I get a wheel alignment?

Directly from Firestone: In order to keep this Limited Warranty valid, we require you to have your tires regularly inspected and rotated per the recommendations outlined in the sections of this manual entitled “Tire Damage, Inspection, and Service Life” and “Radial Tire Rotation,” and to furnish pr...
by UALflyer
Thu Jun 04, 2020 1:35 pm
Forum: Personal Consumer Issues
Topic: When should I get a wheel alignment?
Replies: 42
Views: 2544

Re: When should I get a wheel alignment?

Take the car back to where you bought the tires, and ask them if they checked the alignment. If not, have them do it. An actual alignment test will tell you what you need to know, not a bunch of strangers speculating on it. That's definitely true, but the problem is the places that don't play these...
by UALflyer
Thu Jun 04, 2020 10:44 am
Forum: Personal Consumer Issues
Topic: Are small houses cheaper to insure? If so how much have you seen the price drop by moving to a small house?
Replies: 14
Views: 1121

Re: Are small houses cheaper to insure? If so how much have you seen the price drop by moving to a small house?

One thing I’ve found is that when the estimated replacement value of the structure exceeds $1m, many brokers can’t write the policy, which hinders competition. So going the opposite way should open up more competition and lower costs further. Sort of. Dwelling values of $1MM+ open up access to high...
by UALflyer
Thu Jun 04, 2020 10:39 am
Forum: Personal Consumer Issues
Topic: Are small houses cheaper to insure? If so how much have you seen the price drop by moving to a small house?
Replies: 14
Views: 1121

Re: Are small houses cheaper to insure? If so how much have you seen the price drop by moving to a small house?

Our homeowner's premium decreased by $600/year when we moved into a 1200 sq. ft. Condo. Did you move from a house? Condo policies are always much cheaper, as with condos, the HOA's master policy typically covers the structure and the common areas (you pay for it through your HOA dues), while your i...
by UALflyer
Thu Jun 04, 2020 10:33 am
Forum: Personal Finance (Not Investing)
Topic: What is your homeowner's insurance deductible? Any recommended endorsements/riders?
Replies: 19
Views: 1471

Re: What is your homeowner's insurance deductible? Any recommended endorsements/riders?

Just a brief note. Insurance issue a couple of years ago. Townhouse was impacted by water seeping through the wall from the neighbor's backyard, where their garden landscaping had created seepage through the wall which caused my hardwood floor to buckle. This was considered a 'flood' by the insuran...
by UALflyer
Thu Jun 04, 2020 9:44 am
Forum: Personal Consumer Issues
Topic: When should I get a wheel alignment?
Replies: 42
Views: 2544

Re: When should I get a wheel alignment?

You of course are correct. I should have said most tire tread warranties won't cover tread loss due to misalignment without an alignment at purchase. I've collected on this twice over the years which is why I usually go ahead with the alignment with every tire purchase. That's not true and sounds l...
by UALflyer
Thu Jun 04, 2020 9:17 am
Forum: Personal Consumer Issues
Topic: Are small houses cheaper to insure? If so how much have you seen the price drop by moving to a small house?
Replies: 14
Views: 1121

Re: Are small houses cheaper to insure? If so how much have you seen the price drop by moving to a small house?

Smaller houses are not necessarily cheaper to insure. In fact, a lot of people out there are surprised that in a number of situations, larger and more expensive houses can actually be cheaper to insure, as a lot of insurance carriers have noticed that their loss data shows that larger houses are bet...
by UALflyer
Wed Jun 03, 2020 7:09 am
Forum: Personal Finance (Not Investing)
Topic: Reputable Term Life Insurance Broker
Replies: 17
Views: 1061

Re: Reputable Term Life Insurance Broker

Term4Sale.com is reputable... Term4sale is just like your phone or calculator, so "reputation" doesn't really have anything to do with it. It simply uses Compulife's engine to aggregate and display life insurance pricing offered by various carriers. They do not perform any other function (other tha...
by UALflyer
Tue Jun 02, 2020 9:46 am
Forum: Personal Finance (Not Investing)
Topic: Reputable Term Life Insurance Broker
Replies: 17
Views: 1061

Re: Reputable Term Life Insurance Broker

I can’t speak as to qualifications for each of the agents recommended by term4sale.com. Term4sale does not recommend any brokers. Brokers simply pay to be listed there. Term life ins is a commodity. You don’t have to worry about unscrupulous agents. You already know how much it’s going to cost on t...
by UALflyer
Thu May 21, 2020 6:49 pm
Forum: Personal Finance (Not Investing)
Topic: $5k - $7k to replace engine, or get something else? (loan on car)
Replies: 109
Views: 6963

Re: $5k - $7k to replace engine, or get something else? (loan on car)

It's good for the forum to have different perspectives. Readers get value from seeing different opinions and different points of view on specific topics. They can make up their own minds based on their specific context and ability and desire to take action. I would encourage anyone that feels they ...
by UALflyer
Thu May 21, 2020 7:58 am
Forum: Personal Finance (Not Investing)
Topic: $5k - $7k to replace engine, or get something else? (loan on car)
Replies: 109
Views: 6963

Re: $5k - $7k to replace engine, or get something else? (loan on car)

There was no written warranty whatsoever on her used car. It was purchased as is. Getting Subaru to rebuild the engine literally required politely but firmly threatening them with legal action as well as media and governmental involvement if they did not correct the situation. The primary point of ...
by UALflyer
Tue May 19, 2020 12:27 pm
Forum: Personal Consumer Issues
Topic: What kind of sunglasses?
Replies: 107
Views: 6394

Re: What kind of sunglasses?

Anyway, for the OP, if you're going to step up away from gas station shades, definitely look for something with polarized lenses. Polarized lenses are great, but there are also downsides to them, which is the reason that many high end sunglasses intentionally do not include polarization. Polarizati...
by UALflyer
Fri May 15, 2020 11:28 am
Forum: Personal Consumer Issues
Topic: Peloton Treadmill: Anyone here own one..,,
Replies: 59
Views: 4882

Re: Peloton Treadmill: Anyone here own one..,,

You keep coming back to the motor, but I don't think it's as big a deal as you make it out to be. running a slat belt across ball bearings requires a great deal less torque than dragging a smooth belt across a smooth surface. About 50% less, if you believe Woodway. And on that note, the $18,000 Woo...
by UALflyer
Fri May 15, 2020 9:54 am
Forum: Personal Consumer Issues
Topic: Peloton Treadmill: Anyone here own one..,,
Replies: 59
Views: 4882

Re: Peloton Treadmill: Anyone here own one..,,

There is a lot of hype around Peloton these days and if the wife really wants it and the interactive classes then go for it but I actually prefer our Horizon T101 due to the price. The Horizon T101 is about 3 years old and currently sells for $599 at Dick's Sporting Goods, a savings of $3,601. They...
by UALflyer
Fri May 15, 2020 9:16 am
Forum: Personal Consumer Issues
Topic: Peloton Treadmill: Anyone here own one..,,
Replies: 59
Views: 4882

Re: Peloton Treadmill: Anyone here own one..,,

I assume LV is Louis Vuitton. Sigh... I consider Coach to be very expensive. Correct. And I wasn't saying anything concerning or poor about Coach. The discussion was about quality treadmills. The Nordic track 1750 is a good entry level quality treadmills and still costs $1750. Sole f80 is I recall ...
by UALflyer
Thu May 14, 2020 4:18 pm
Forum: Personal Consumer Issues
Topic: "Fancy" drip/pour-over coffee makers
Replies: 54
Views: 3268

Re: "Fancy" drip/pour-over coffee makers

All my research said Technivorm Moccamaster or Bonavita. I went with the Bonavita because of how high the profile of the Technivorm is (I have low cabinet overhangs, so the Bonavita allows me to slide it back under the cabinets. I love it. Best and most consistent cup of coffee I can find anywhere....
by UALflyer
Thu May 14, 2020 3:22 pm
Forum: Personal Consumer Issues
Topic: Peloton Treadmill: Anyone here own one..,,
Replies: 59
Views: 4882

Re: Peloton Treadmill: Anyone here own one..,,

UALflyer, The Sole F80 is a good quality treadmill, we looked at it during our treadmill research. And you are correct, the Landice L7 does have a smaller belt, and it is recommended for individuals under 6ft 3”; I am nowhere close to that 😀. For anyone over that height, Landice has the L8 with the...
by UALflyer
Thu May 14, 2020 7:57 am
Forum: Personal Consumer Issues
Topic: Peloton Treadmill: Anyone here own one..,,
Replies: 59
Views: 4882

Re: Peloton Treadmill: Anyone here own one..,,

We just bought a Landice 7 with the pro sport console. I did a lot of research before spending $4000 on this treadmill. I bought it because of the lifetime warranty on all parts and it is made in the United States, an indication of quality, in my opinion. Landice is expensive but most of that money...
by UALflyer
Wed May 13, 2020 7:46 pm
Forum: Personal Finance (Not Investing)
Topic: Car Insurance; Bad Driver Penalty
Replies: 21
Views: 1723

Re: Car Insurance; Bad Driver Penalty

A family member had a bad accident last summer in his new luxury car insured by Chubb. It was his fault. His car was fixed to the tune of about "only" $10,000, but on top of that the guy he hit sued and got a settlement as well as a car repair. To add to the misery, during my family member's car re...
by UALflyer
Wed May 13, 2020 7:22 pm
Forum: Personal Finance (Not Investing)
Topic: Car Insurance; Bad Driver Penalty
Replies: 21
Views: 1723

Re: Car Insurance; Bad Driver Penalty

One word: Chubb Then why use them? Chubb is considered the "Cadillac" of property/casualty insurance. The premium, even before all this, was double what others charge. Some people think it's worth it. Truthfully they took a long time to approve the various levels of repair to my relative's car. It ...
by UALflyer
Wed May 13, 2020 6:42 pm
Forum: Personal Finance (Not Investing)
Topic: Car Insurance; Bad Driver Penalty
Replies: 21
Views: 1723

Re: Car Insurance; Bad Driver Penalty

I can't imagine why it was $3500 per year before the accident... One word: Chubb Then why use them? Chubb is considered the "Cadillac" of property/casualty insurance. The premium, even before all this, was double what others charge. Some people think it's worth it. Truthfully they took a long time ...
by UALflyer
Wed May 13, 2020 1:08 pm
Forum: Personal Consumer Issues
Topic: "Fancy" drip/pour-over coffee makers
Replies: 54
Views: 3268

Re: "Fancy" drip/pour-over coffee makers

All my research said Technivorm Moccamaster or Bonavita. I went with the Bonavita because of how high the profile of the Technivorm is (I have low cabinet overhangs, so the Bonavita allows me to slide it back under the cabinets. I love it. Best and most consistent cup of coffee I can find anywhere....
by UALflyer
Wed May 13, 2020 12:40 pm
Forum: Personal Consumer Issues
Topic: "Fancy" drip/pour-over coffee makers
Replies: 54
Views: 3268

Re: "Fancy" drip/pour-over coffee makers

All my research said Technivorm Moccamaster or Bonavita. I went with the Bonavita because of how high the profile of the Technivorm is (I have low cabinet overhangs, so the Bonavita allows me to slide it back under the cabinets. I love it. Best and most consistent cup of coffee I can find anywhere....
by UALflyer
Wed May 13, 2020 12:30 pm
Forum: Personal Consumer Issues
Topic: "Fancy" drip/pour-over coffee makers
Replies: 54
Views: 3268

Re: "Fancy" drip/pour-over coffee makers

After a quarter century of getting up 15 minutes before my wife to make her coffee, I guess I’m the “programmable feature.” :oops: Holy smokes, when you do the math, that’s a lot of hours. Happy wife, happy life, right? :sharebeer I am shocked that so many of you have no issues with the thermal car...
by UALflyer
Wed May 13, 2020 12:06 pm
Forum: Personal Consumer Issues
Topic: "Fancy" drip/pour-over coffee makers
Replies: 54
Views: 3268

Re: "Fancy" drip/pour-over coffee makers

Very good to know. I also drink my coffee black, burr grinder. No complaints with how the Moccamaster operates? Seems like some people like that all the pieces are sort of "removable" and some don't. We aren't really talking about a lot of removable pieces on the Moccamaster, and to us they don't m...
by UALflyer
Wed May 13, 2020 11:28 am
Forum: Personal Consumer Issues
Topic: "Fancy" drip/pour-over coffee makers
Replies: 54
Views: 3268

Re: "Fancy" drip/pour-over coffee makers

After looking into it extensively, we recently bought a Technivorm Moccamaster with an insulated carafe. We then did a blind taste test and compared drip coffee from our previous coffee maker (a highly rated Cuisinart) to the Moccamaster. We both immediately picked out the Moccamaster coffee and str...
by UALflyer
Wed May 13, 2020 10:21 am
Forum: Personal Consumer Issues
Topic: Should I purchase my end-of-lease Audi A4?
Replies: 68
Views: 4484

Re: Should I purchase my end-of-lease Audi A4?

There is a reason most European cars are leased, not purchased. There is also a reason why these off-the-lease cars lose 40-50% of value in just 3 years. Right, and there are a couple of reasons for it, all of which make a number of these vehicles a very good value when they are slightly used. Quit...
by UALflyer
Tue May 12, 2020 9:35 pm
Forum: Personal Consumer Issues
Topic: Should I purchase my end-of-lease Audi A4?
Replies: 68
Views: 4484

Re: Should I purchase my end-of-lease Audi A4?

How much will you have to pay to buy out your leased Audi? If you can get it for a ridiculously cheap price (like $1000), I'd recommend going for it and being prepared to get rid of the car if it requires big expensive repairs. But if you have to pay the full $27,000, RUN AWAY from the deal. There ...
by UALflyer
Mon May 11, 2020 12:37 pm
Forum: Personal Finance (Not Investing)
Topic: $5k - $7k to replace engine, or get something else? (loan on car)
Replies: 109
Views: 6963

Re: $5k - $7k to replace engine, or get something else? (loan on car)

If you bought the car used at an Acura/honda dealer you should send an email to both the owner and general manager of the dealership. Assuming you did your part and maintained the car per the book (and it sounds like you did), politely but firmly let them know via email that you expect the car you ...