Search found 19 matches

by zx14rr
Thu Oct 11, 2018 12:16 pm
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website problems [Transactions won't go through, 500 error...]

To ensure the best client experience possible, our IT group has been upgrading our systems to leading versions to improve our infrastructure. It is not uncommon to run into a temporary period of system down time while navigating these upgrades. If this occurs, our IT group will work quickly to addr...
by zx14rr
Thu Oct 11, 2018 12:15 pm
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website problems [Transactions won't go through, 500 error...]

GIven that Vanguard seems to have a lot of issues with IT availability, wold you current customers recommend for or against Vanguard as a custodian? I would not recommend Vanguard if you want to make brokerage-type transactions, except perhaps ETFs. If all you want to do is invest in mutual funds, ...
by zx14rr
Thu Oct 11, 2018 10:04 am
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website problems [Transactions won't go through, 500 error...]

Futures pointing to pretty flat open so those of us who couldn't trade yesterday before the close due to IT issues get another shot now without prejudice. Good point, except unfortunately I was trying to "buy to close" put options early in the day but couldn't do online and Vanguard's phone system ...
by zx14rr
Thu Oct 11, 2018 8:28 am
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website problems [Transactions won't go through, 500 error...]

So did you ask that they "make you whole" and give you yesterday's trade prices as soon as you can login and make trades?
I asked where in the Account Agreement a nonworking Vanguard phone system is a reason for Vanguard to avoid liability when a client is unable to make brokerage trades.
by zx14rr
Thu Oct 11, 2018 8:11 am
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website problems [Transactions won't go through, 500 error...]

Since I couldn't make trades even though logged in yesterday, I sent a message to Vanguard inquiring about when the problems would be fixed. The following is the response I got from Vanguard's legal department . Thank you for your email regarding yesterday's technical issues. I am sorry for the del...
by zx14rr
Wed Oct 10, 2018 5:38 pm
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website problems [Transactions won't go through, etc.]

Every time there are opportunities presented due to a market selloff, Vanguard's website doesn't work - just like last February. I was on around 3:50, putting in my buy order when the site crashed. Very frustrating. I agree but "frustrating" seems to be an understatement and based on my past intera...
by zx14rr
Wed Oct 10, 2018 3:35 pm
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website problems [Transactions won't go through, etc.]

Every time there are opportunities presented due to a market selloff, Vanguard's website doesn't work - just like last February. On top of that, Vanguard's phone system was down due to routine maintenance. What responsible company does "routine maintenance" during normal business hours? Vanguard is ...
by zx14rr
Wed Oct 10, 2018 9:39 am
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website today

Did anyone ever see Vanguard apologize for these problems, I never have. Vanguard always reminds that online trades may not be available but for the phone system not to work is another matter for which there should be no excuse.
by zx14rr
Wed Oct 10, 2018 9:02 am
Forum: Investing - Theory, News & General
Topic: Vanguard website problems [Transactions won't go through, 500 error...]
Replies: 101
Views: 4854

Re: Vanguard website today

Can't do online trades and phone system says not available due to routine maintenance. Forget Vanguard unless the only kind of investment you want to make is a mutual fund.
by zx14rr
Tue Jul 24, 2018 9:00 am
Forum: Investing - Theory, News & General
Topic: Vanguard Website Problems
Replies: 1
Views: 334

Vanguard Website Problems

Anyone else having problems accessing brokerage portion of Vanguard's website today, July 24, 2018?
by zx14rr
Mon Apr 02, 2018 10:50 am
Forum: Investing - Theory, News & General
Topic: BP PLC Dividend Vanguard Brokerage Account
Replies: 12
Views: 884

Re: BP PLC Dividend Vanguard Brokerage Account

DBR, thanks for the thought, but why would some (Iowaboy46) Vanguard brokerage account holders receive the BP dividend and some not if the dividend wasn't on Vanguard's books. Dividends that were payable on Friday (3/30/18), e.g., BAC, were posted by Vanguard on Friday despite the market holiday on ...
by zx14rr
Mon Apr 02, 2018 10:23 am
Forum: Investing - Theory, News & General
Topic: BP PLC Dividend Vanguard Brokerage Account
Replies: 12
Views: 884

Re: BP PLC Dividend Vanguard Brokerage Account

Iowaboy 46, thank you for your response. Frankly, it was hard for me to believe the response I received from Vanguard that the dividend payment from BP PLC was not received and therefore no Vanguard brokerage account holder received the dividend. I had spoken with the BP ADR sponsoring bank, JPMorga...
by zx14rr
Mon Apr 02, 2018 9:43 am
Forum: Investing - Theory, News & General
Topic: BP PLC Dividend Vanguard Brokerage Account
Replies: 12
Views: 884

BP PLC Dividend Vanguard Brokerage Account

British Petroleum (BP-ADRs) paid a dividend on Thursday 3/29/2018, which should have posted in the Vanguard brokerage account on Friday (market holiday on Friday doesn't matter if settlement date was 3/29/18). I was wondering if any of you received the BP dividend in your brokerage account, as I was...
by zx14rr
Fri Mar 30, 2018 9:59 am
Forum: Investing - Theory, News & General
Topic: Dividends on Brokerage Account Settlement Funds
Replies: 3
Views: 359

Re: Dividends on Brokerage Account Settlement Funds

Updating my previous post of earlier this morning, dividends on brokerage account settlement fund balances finally posted/credited a few hours later than dividends on mutual funds. Common stock dividends paid on 3/29/18 still have not been credited to Vanguard brokerage account settlement funds.
by zx14rr
Fri Mar 30, 2018 8:12 am
Forum: Investing - Theory, News & General
Topic: Dividends on Brokerage Account Settlement Funds
Replies: 3
Views: 359

Dividends on Brokerage Account Settlement Funds

Anyone know why the month-end dividends on brokerage account settlement funds did not get posted on Vanguard's website this morning, March 30, 2018? Same question with respect to common stock holding dividends, which were paid on March 29, not being posted?
by zx14rr
Mon Feb 05, 2018 6:57 pm
Forum: Investing - Theory, News & General
Topic: Vanguard site is crashed now?
Replies: 188
Views: 18325

Re: Vanguard site is crashed now?

Inability to login was not the only problem as even if you were logged in, whatever you were trying to do the subsequent page wouldn't load.
by zx14rr
Mon Feb 05, 2018 5:03 pm
Forum: Investing - Theory, News & General
Topic: Vanguard site is crashed now?
Replies: 188
Views: 18325

Re: Vanguard site is crashed now?

When the market goes down some more, Vanguard will be bragging about how their inadequate computer system saved you money.
by zx14rr
Mon Feb 05, 2018 4:22 pm
Forum: Investing - Theory, News & General
Topic: Vanguard site is crashed now?
Replies: 188
Views: 18325

Re: Vanguard site is crashed now?

What a joke Vanguard is. Can't even afford a computer system that works. I don't know about any of you but I have seen a continuous downgrade of caring about clients starting with Jack Brennan and then accelerating under Bill McNabb. Assets under management is all Vanguard cares about. Maybe Vanguar...
by zx14rr
Sat Dec 23, 2017 1:09 pm
Forum: Investing - Theory, News & General
Topic: Fair Market Value Of IRA Containing Short Options Contracts
Replies: 0
Views: 155

Fair Market Value Of IRA Containing Short Options Contracts

Can anyone explain why Vanguard does not reduce the 12/31/XXXX fair market value (FMV) of a traditional IRA containing short option contracts by the amount which is required to "buy to close" the options contracts? While the annual end-of-year account statement reduces the FMV of the IRA by the "buy...