Orbitz only charges about $1 in booking fees. Since the US airlines no longer pay commissions, $1 is all that Orbitz makes for selling you the ticket. You can't buy much customer service for $1.White Coat Investor wrote: ↑Fri Mar 24, 2023 9:52 am I might use Google flights just to see what is available but no way am I actually booking on Google or Orbitz or Kayak. You only have to learn that lesson once.
Orbitz is owned by Expedia, which makes its money on hotel bookings. Hotels still pay commissions. That's why so many travel websites try to sell you a hotel room. If you buy an airline ticket, they ask you if you need a hotel room to stay in at the destination airport. If you rent a car, they ask you if you need a hotel room to stay in after you return the car.