Still have not gotten my homeowners insurance renewal from USAA. My homeowners is set to expire on 6/1 (i.e. in approx one week). USAA would not have contacted me about it, if I had not contacted them. They claim the lack of a renewal yet is a "IT glitch problem". They keep telling me that they value my business etc and they will certainly renew me in time. But they still can't tell me what my premium will be starting on 6/1... anyone having similar experiences with USAA?
Should I call Amica? Or someone other insurance company?
Why is USAA so highly recommended around here anyway???
I got a three page mailing from USAA the other day. The first page is titled "Reference: New Homeowners Policy Will Be Issued". It is a weird form letter that says things like "Notice of contract changes" and "Review your homeowners policy packet for details" and "Your new homeowners policy packet will be available to you soon" and "In order to accept the new policy when your current policy expires, all you need to do is pay the required premium when it is due".
The second page says "Notice of cancellation or nonrenewal of insurance". It says that USAA's subcontractor insurance company "Garrison" is nonrenewing me due to "a revision of the homeowners contract" (whatever that means). It says that Pennsylvania law requires that they sent me this page...
The third page says nothing of interest. I find no indication of any of this on my account on the USAA web page... I have never filed a claim on my USAA homeowners.
It seems like this mailing was sent by a confused computer system with no human input. I will have to call them soon. I have all my insurance with them; to be determined how long that lasts...