In recent years, many companies have been targeted by sophisticated Internet con artists determined to steal consumers' private information—and their money—through the use of convincing e-mail scams.
Typically, these e-mails claim to be from banks, investment providers, credit card issuers, mortgage lenders, or insurance companies. And while they generally don't address you by name, they may look perfectly legitimate at first glance.
If you receive an unsolicited e-mail claiming to be from Vanguard that requests personal information, please forward it to email@example.com immediately.
Messages like this often warn of a "security issue" that needs your immediate attention, and instruct you to click a link in order to verify your identity and correct the problem. The link points to a phony—but realistic—website that asks you to enter your name, Social Security number, account number, password, or other personal information.
Once you enter your information, the damage is done, and the scammer has the power to wreak havoc on your financial life.
The bottom line: Vanguard does not send unsolicited e-mails asking for personal information, nor do we include links with such requests in unsolicited e-mails we send to clients....