Mudpuppy wrote:Sunny Sarkar wrote:I used MSE for about 2 years until last month when my Windwos 7 computer got infected by a stubborn trojan named "Alureon.A" - which MSE detected but could not remove. It advised I downlod Windows Defender, create a bootable CD with it, and boot from that CD. It didn't remove the trojan either. I kept getting the blue screen of death.
I then installed Avast free, it detected and claimed to have moved the virus to its "virus chest". The blue screen problem disappeared.
Once you have malware of that level (keylogger and rootkit), it is best to reinstall, not play anti-virus roulette. This particular malware also alters the MBR to call a bootstrap routine for the malware while booting the OS, so you need to make sure to reinstall AND clean the MBR during the reinstall process.
Sunny Sarkar wrote:We also use LastPass on all the computers to avoid having to type passwords and have separate complex long passwords for every site.
Mudpuppy wrote:Sunny Sarkar wrote:We also use LastPass on all the computers to avoid having to type passwords and have separate complex long passwords for every site.
That's good, because my next recommendation was going to be to change all of your passwords now that you have reinstalled. That malware you "caught" likes to steal login credentials. Changing all the passwords is a much easier proposition with a password locker like LastPass or KeePass in use.
It's a pain. I had to call both McAfee and Norton to uninstall the remnants of their stuff on my system. I now use Avast.GettingCloseNow wrote:My new laptop came with Norton installed and I've read that it's difficult to really uninstall. Any suggestions for a non-geek to clean this out of my system before activating Microsoft Defender (Windows 8 version of MSE)?
Sheepdog wrote:Consumer Reports printed a review of Security Software in the June 2013 issue. I suggest you find a copy, prehaps at your library, so you can read it
They rated the free software, as follows: Note that the number in parenthesis is their overall score. You can compare these numbers with the pay ones below. They recommend only the first two of the free ones.
1. Avast Free (58) Recommended
2. Avira Free (55) Recommended
3. AVG Free (49)
4. Microsoft Security Essentials (43)
They rated 14 pay security software programs. I will show only the recommended ones. Note that these have higher scores than the free ones. However, they wrote that the 2 free ones recommended above would be suitable for most people.
1. G Data Internet Security (67) Recommended
2. ESET Smart Security(66) Recommended
3. F-Secure Internet Security ((64) Recommended
4. Kaspersky Internet Security (63) Recommended
5. Avira Internet Security (62) Recommended
They tested 9 more pay security software and all had a lower score than the recommended pay ones shown here..
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