Interesting buying experience at BestBuy

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Interesting buying experience at BestBuy

Postby Anil » Wed Nov 21, 2012 12:13 pm

I was in the market for some Audio Visual equipment (speakers, receiver etc) and looked around for a reliable decently priced seller. Surprisingly, I found Bestbuy to be the most reasonably priced seller. Anyway, so I went to a Bestbuy and spoke to the salesperson there and he offered me a discount (about 5%) on the speakers and about 10% on some of the other items. I wanted to check the equipment out and went a couple more times (takes a while to decide on speakers..). The third time time, I was offered about 9% off on the speakers. I thought that was a nice since the some of the items I was interested in (speakers) rarely come on sale. Anyway, I had to pick a game for my child (also on sale) so I stopped by a different Bestbuy on a different day. I stopped by the AV equipment area again and I was surprised to when they offered me about 15% off the speakers but not much on the other items ( < 5%). I didn't realize that the pricing could be different among different BestBuys. Anyway, since I had spent time with the original store, I went back and asked if they would match the other store's price (I "forgot" to mention to them that the discount on the rest of the items at the second store was less than what this store was offering :D ). And surprise, the original store matched the lower price on the speakers and the lower prices they had quoted on the rest of the items and some more, because amazon had lowered their prices on some items!

So, I guess it helps to negotiate even at a store like BestBuy and to shop around different stores of the same seller...
Needless to say, I am a happy camper!

My Thanksgiving shopping is now done! (well, almost :) )

Anil.
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Re: Interesting buying experience at BestBuy

Postby livesoft » Wed Nov 21, 2012 12:55 pm

I learned many years ago that if you don't ask, you don't get. Of course, that does not apply to stores in NYC. In NYC, if you look at something, but don't buy it and start to walk out, the clerk will often start dropping the price without you asking.
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Re: Interesting buying experience at BestBuy

Postby TT » Wed Nov 21, 2012 2:56 pm

livesoft wrote:I learned many years ago that if you don't ask, you don't get. Of course, that does not apply to stores in NYC. In NYC, if you look at something, but don't buy it and start to walk out, the clerk will often start dropping the price without you asking.


..and maybe even grab your arm to "coax" you not to leave without buying.
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Re: Interesting buying experience at BestBuy

Postby Frugal Al » Thu Nov 22, 2012 7:23 am

Part of Best Buy's new price matching strategy. http://www.examiner.com/article/best-bu ... -retailers
It would appear it's not just lip service. As much as I like Amazon, many times a brick and mortar store is preferred.
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Re: Interesting buying experience at BestBuy

Postby bertilak » Thu Nov 22, 2012 4:24 pm

Three times I have bought a laptop from Best Buy. This was over a period of about a year and a half. In each case they had a better selection than Amazon (not as many, but better products) and lower prices. For example I bought a Toshiba with better specs than the ones available at Amazon for about the same price as the lower-spec Amazon choices. I'm typing this on a display model which they gave me a 15% discount off of their already reasonable price. It does pay to ask.

I also bought a replacement hard drive for another laptop that would no longer boot. I suspected the hard drive but of course you can't be sure until you finally get things fixed. They told me that if the HD didn't fix my problem I had 30 days to bring it back for a full refund. (It fixed it.)

All-in-all I have found Best Buy great to deal with. I hope they can keep things going!
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Re: Interesting buying experience at BestBuy

Postby Norris » Thu Nov 22, 2012 9:27 pm

We have always liked Best Buy. Over the years we have purchased sound systems, computers and periperals, TVs and appliances. In addition to their price match guarantee, they offer eighteen months same as cash on many purchases (with a BB credit card) and 4% rewards that can be applied on future purchases. I'm hopeful they will survive. I've made many online purchases but a brick and mortar building with real people cannot be substituted.

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Re: Interesting buying experience at BestBuy

Postby LadyGeek » Thu Nov 22, 2012 9:32 pm

This thread is now in the Personal Consumer Issues forum (purchases).

There are a lot of good techniques in here: Do You Haggle? If so: when, for what, how?
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Re: Interesting buying experience at BestBuy

Postby KyleAAA » Fri Nov 23, 2012 1:28 am

Everything is negotiable! Some places more than others. In China, it's like a national sport but in the US I get the feeling most people would rather just pay 10% more than bother with haggling. I personally find haggling to be fun.
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Re: Interesting buying experience at BestBuy

Postby Default User BR » Fri Nov 23, 2012 1:48 am

I have a niece that works at Best Buy. She had to go in to work for the midnight opening. She told me she was lucky that she was working a register rather than the floor tonight. She said that on Black Friday people will literally grab the associates to get their attention.


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Re: Interesting buying experience at BestBuy

Postby Mudpuppy » Sun Nov 25, 2012 3:26 pm

Hmm, I wonder if they'll price-match online prices this weekend. Amazon Wireless has the cell phone I've been eyeing for $50 less than Best Buy. I've had less than ideal phone upgrade experiences online, but the only issue at Best Buy has been exceedingly long lines. I also want to upgrade another phone on the same family plan and Amazon Wireless is not letting me do both simultaneously.
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